AMY WARUGURU
Nairobi
Summary
A transcriptionist skilled in academic, business, and medical transcription services, offering a versatile background in converting spoken content into written documents. Possesses a proven ability to transcribe a wide spectrum of materials, including academic lectures, business meetings, and complex medical reports. Known for meticulous attention to detail and consistently delivering accurate, high-quality transcriptions. Proficient in the use of diverse transcription software and tools. Dedicated to meeting stringent deadlines while upholding confidentiality standards for sensitive information. Adaptable to the specific requirements and terminologies of each transcription task, ensuring the production of precise and error-free documents. Strong organizational and time-management abilities make me a dependable contributor to transcription projects.
Overview
4
4
years of professional experience
Work History
English Transcriptionist
Language Insight
12.2022 - Current
- Completed more than 200 transcription assignments, covering both full verbatim and intelligent verbatim styles, reflecting adaptability in handling diverse project requirements.
- Maintained a consistent transcription speed of at least 75 words per minute to ensure compliance with turnaround policies, resulting in a 100% on-time delivery record.
- Demonstrated meticulous attention to detail and accuracy, enabling internal editors to consistently exceed client expectations with same-day project turnaround.
- Successfully transcribed complex multi-speaker market research focus group sessions, displaying sensitivity to various voices, dialects, and speaking patterns, ensuring the utmost accuracy in transcripts.
- Proficiently communicated with clients through Gmail, efficiently ascertaining project scope and requirements, and maintained a strong commitment to post-submission follow-ups to secure 100% client satisfaction.
Academic Transcriptionist
Ai-Media
01.2020 - Current
- Transcribed 600+ files with different accents e.g., Aboriginal community conventions in Australia, American, Swahili, and European accents maintaining 98% accuracy on all files
- Transcribed accurately at a minimum of 75 WPM in Scripta to meet policy-mandated turnaround times thus ensuring 100% timely delivery
- Conducted thorough research on over 600 transcripts ensuring all course material jargon was accurately represented thus ensuring 98% transcript accuracy
- Liaised with the quality assurance team to correct subtitle timing for over 100+ subtitle files to ensure 100% accuracy on all files
- Adhered to strict confidentiality standards utilizing FTP servers and in-house captioning software to handle sensitive audio files ensuring privacy guidelines were met.
Medical/ Business Transcriptionist
Language Insight
01.2020 - Current
- Completed over 600 transcription and captioning tasks ranging from full verbatim to intelligent verbatim improving my clients’ adaptability to take on varying project types
- Transcribed accurately at a minimum of 75 WPM to meet policy-mandated turnaround times thus ensuring 100% timely delivery
- Demonstrated strong attention to detail and accuracy which helped internal editors to exceed client expectations by achieving same-day turnaround times
- Transcribed multi-speaker market research focus groups while being sensitive to their voices to ensure dialects and speaking patterns are represented ensuring 100% transcript accuracy
- Communicated effectively via Slack and Gmail with clients to establish scope and requirements of transcription tasks and following up after submission of work to ensure 100% client satisfaction.
Volunteer Chemist
B. Braun Pharmaceuticals EPZ Ltd
10.2021 - 12.2021
- Verified existing materials, identified source of contaminants, evaluated competitive materials using various analytical methods
- Maintained all laboratory instrumentation calibration, appropriate records and instrumentation logs in accordance with departmental SOP's and GLP regulations
- Ensured laboratory documentation was maintained according to company procedure and GMP requirements
- Performed critical analyses with accuracy and precision while adhering to GMP regulations
- Performed quality control and quality assurance procedures and methodologies, adhering to departmental and federal programs, regulations, and requirements.
Education
Bachelor of Science - Analytical Chemistry
Jomo Kenyatta University of Agriculture and Technology Juja
Alliance Française Nairobi
High School Diploma -
Bishop Gatimu Ngandu Girls Highschool Karatina
Skills
- Adaptable to different style guides
- Affinity for editing and proofreading
- Comfortable with African, American, European, Australian accents
- 98% accuracy
- Excellent research skills
- Good listening skills
- Good time management
- Microsoft Word
- Otranscribe Ooona Time-coding
- Speech Recognition Software
- Report Writing
- Privacy and Confidentiality
Languages
English , Swahili
Native language
French
Upper intermediate
B2
Timeline
English Transcriptionist
Language Insight
12.2022 - Current
Volunteer Chemist
B. Braun Pharmaceuticals EPZ Ltd
10.2021 - 12.2021
Academic Transcriptionist
Ai-Media
01.2020 - Current
Medical/ Business Transcriptionist
Language Insight
01.2020 - Current
Bachelor of Science - Analytical Chemistry
Jomo Kenyatta University of Agriculture and Technology Juja
Alliance Française Nairobi
High School Diploma -
Bishop Gatimu Ngandu Girls Highschool Karatina
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