Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Amy Taylor

Wombourne,Staffordshire

Summary

I am reliable, hardworking and self-motivated. I pride myself on applying my skills and knowledge to any given task. I am a team player with good communication skills and the ability to use my initiative or to work as part of the team. I can offer both colleagues and employers 100% commitment and loyalty.

Overview

18
18
years of professional experience
5
5
years of post-secondary education

Work History

Receptionist

Tan 101
Wombourne, Staffordshire
05.2023 - 10.2024
  • Greeted incoming customers in a professional manner and provided friendly, knowledgeable assistance.
  • Answered and helped resolve enquiries from clients, vendors and general public.
  • Kept reception area clean and neat to give visitors positive impression of the company.
  • Solved administrative and customer service issues with knowledgeable assistance and friendly support.
  • Delivered front of house duties with warm and professional manner.

Catering assistant

Dudley Council
Dudley, West Midlands
06.2018 - 02.2023
  • Served food and beverages to dining guests with outstanding customer service.
  • Cleaned preparation areas thoroughly to avoid cross-contamination.
  • Collected, washed and sanitised dishes and cooking utensils.
  • Operated cash register to quickly process sales, maintaining excellent customer service levels.
  • Followed checklists to keep kitchen areas clean, stocked and sanitised.
  • Addressed customer questions and concerns with knowledge of menu items, ingredients and allergens.
  • Followed good operating practices, safety standards and equipment maintenance protocols to minimise downtime.

Administration assistant

Servacrane Limited
Tipton, West Midlands
04.2017 - 04.2018
  • Handled incoming calls for staff, answering questions, directing calls and documenting messages.
  • Supported staff with administrative needs for photocopying, faxing and filing.
  • Responded to telephone enquiries from clients, vendors and members of public.
  • Examined, scanned and input documents in software system.

Various Shop/Admin Roles-Casual

Asda/Local Bakery/Electronic Data Management
Dudley, West Midlands
08.2014 - 03.2017
  • Carried out day-to-day duties accurately and efficiently.
  • Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
  • Successfully delivered on tasks within tight deadlines.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Consistently arrived at work on time and ready to start immediately.
  • Offered friendly, efficient customer service and handled challenging situations with ease.

Admin Assistant

Npower
Oldbury, Sandwell
11.2006 - 06.2014
  • Arranging for engineers to attend customer properties.
  • Dealing with customer calls and queries.
  • Administrative duties including filing, faxing, copying, etc.
  • Working to performance-driven targets.
  • Collating information, and producing daily reports.

Education

GCSEs -

Willingsworth High School
Tipton, Sandwell
09.2000 - 05.2005

Skills

  • Attention to Detail
  • Data Entry
  • Reception Organisation
  • Punctuality
  • Customer Service

References

References available upon request.

Timeline

Receptionist

Tan 101
05.2023 - 10.2024

Catering assistant

Dudley Council
06.2018 - 02.2023

Administration assistant

Servacrane Limited
04.2017 - 04.2018

Various Shop/Admin Roles-Casual

Asda/Local Bakery/Electronic Data Management
08.2014 - 03.2017

Admin Assistant

Npower
11.2006 - 06.2014

GCSEs -

Willingsworth High School
09.2000 - 05.2005

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