Amy Taylor
Wombourne,Staffordshire
Summary
I am reliable, hardworking and self-motivated. I pride myself on applying my skills and knowledge to any given task. I am a team player with good communication skills and the ability to use my initiative or to work as part of the team. I can offer both colleagues and employers 100% commitment and loyalty.
Overview
18
18
years of professional experience
5
5
years of post-secondary education
Work history
Receptionist
Tan 101
Wombourne, Staffordshire
2023.05 - 2024.10
- Greeted incoming customers in a professional manner and provided friendly, knowledgeable assistance.
- Answered and helped resolve enquiries from clients, vendors and general public.
- Kept reception area clean and neat to give visitors positive impression of the company.
- Solved administrative and customer service issues with knowledgeable assistance and friendly support.
- Delivered front of house duties with warm and professional manner.
Catering assistant
Dudley Council
Dudley, West Midlands
2018.06 - 2023.02
- Served food and beverages to dining guests with outstanding customer service.
- Cleaned preparation areas thoroughly to avoid cross-contamination.
- Collected, washed and sanitised dishes and cooking utensils.
- Operated cash register to quickly process sales, maintaining excellent customer service levels.
- Followed checklists to keep kitchen areas clean, stocked and sanitised.
- Addressed customer questions and concerns with knowledge of menu items, ingredients and allergens.
- Followed good operating practices, safety standards and equipment maintenance protocols to minimise downtime.
Administration assistant
Servacrane Limited
Tipton, West Midlands
2017.04 - 2018.04
- Handled incoming calls for staff, answering questions, directing calls and documenting messages.
- Supported staff with administrative needs for photocopying, faxing and filing.
- Responded to telephone enquiries from clients, vendors and members of public.
- Examined, scanned and input documents in software system.
Various Shop/Admin Roles-Casual
Asda/Local Bakery/Electronic Data Management
Dudley, West Midlands
2014.08 - 2017.03
- Carried out day-to-day duties accurately and efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Successfully delivered on tasks within tight deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Consistently arrived at work on time and ready to start immediately.
- Offered friendly, efficient customer service and handled challenging situations with ease.
Admin Assistant
Npower
Oldbury, Sandwell
2006.11 - 2014.06
- Arranging for engineers to attend customer properties.
- Dealing with customer calls and queries.
- Administrative duties including filing, faxing, copying, etc.
- Working to performance-driven targets.
- Collating information, and producing daily reports.
Education
GCSEs -
Willingsworth High School
Tipton, Sandwell 2000.09 - 2005.05
Skills
- Attention to Detail
- Data Entry
- Reception Organisation
- Punctuality
- Customer Service
References
References available upon request.
Timeline
Receptionist
Tan 101
2023.05 - 2024.10
Catering assistant
Dudley Council
2018.06 - 2023.02
Administration assistant
Servacrane Limited
2017.04 - 2018.04
Various Shop/Admin Roles-Casual
Asda/Local Bakery/Electronic Data Management
2014.08 - 2017.03
Admin Assistant
Npower
2006.11 - 2014.06
GCSEs -
Willingsworth High School
2000.09 - 2005.05