Amy Swain

I am able to independently and professionally carry out all services needed within the business to the prolific standard as well as, enhancing customer satisfaction by offering prompt and courteous service. I have gained an extensive understanding of food, health and hygiene needed within the industry through training and observation. I can ensure several tasks are completed and standards are maintained through excellent communication skills within a team.

During my time here i maintained cleanliness in all areas, promoting a hygienic workspace allowing proficiency from all sections. I served customers with professionalism to enhance their experience whilst creating a friendly, welcoming atmosphere to encourage a positive guest experience, prolonging visits to increase profitability. I consistently took payments and managed cash efficiently, ensuring accurate billing process for customers. This allowed me to create a smoother close and accurate balanced till at the end of the shift.

During my time here i managed table settings for an enhanced dining experience through a clean and organised system i upheld. I frequently collaborated with kitchen staff to ensure order accuracy and food requests were carried out. I showcased an extensive knowledge of menu items to ensure customers queries and questions can be answered, therefore optimising service times as well as making the customer feel happy and comfortable.