Summary
Overview
Work history
Education
Skills
Languages
Certification
References
Timeline
Generic

Amy Stone

Melksham

Summary

I am a seasoned support worker bringing over 5 years of experience working with individuals with a complex and sever learning disability's, challenging behaviours.

I am reliable and hardworking, striving for excellence in the work i complete. Delivering medication management and adapted care planning with a person-centred approach. Well-trained in hoists and mobility aids, manual handling - Specialises in Special Educational Needs and Disabilities (SEND) clients. I love to expand my knowledge and further learn to better my work as i go.

Overview

7
7
years of professional experience
6
6
years of post-secondary education
1
1
Certification

Work history

Bank CHSW

Royal United Hospital
Bath, Bath and North East Somerset
06.2025 - Current
  • Attended mandatory training courses on regular basis to keep skills updated.
  • Practised infection control standards to maintain patient health and safety.
  • Monitored vital signs of patients under supervision of registered nurse, ensuring well-being.
  • Supported patients through personal care tasks such as toileting, showering and feeding, maintaining sensitivity to needs and ensuring comfort, dignity and safety throughout.
  • Assisted in all aspects of personal care, retaining comfort and dignity.

Casual Support Worker

Wiltshire Council
Devizes, Wiltshire
10.2024 - 08.2025
  • Ensuring clients receive a high quality of care during routines
  • Providing day to day activities, ensuring this is personal centred
  • Supporting clients with meal times and promoting independence
  • Following dysphasia and SALT guidelines
  • Assisted in maintaining a clean environment for improved client health.
  • Helped achieve patient independence through guided tasks and activities.
  • Actively listened to client concerns thus creating a comforting environment.
  • Supported daily living skills training which increased client self-sufficiency.

Support Worker

Nurseplus
Swindon, Wiltshire
07.2024 - 10.2024
  • Administered medication according to schedule, promoting optimal health outcomes.
  • Provided companionship during outings contributing to an active social life for clients.
  • Actively listened to client concerns thus creating a comforting environment.
  • Prepared nutritious meals that met special dietary needs of clients.
  • Supported daily living skills training which increased client self-sufficiency.
  • Completed housekeeping tasks resulting in a clean, safe home environment.
  • Helped achieve patient independence through guided tasks and activities.
  • Administered medication with rigorous planning and recordkeeping.

Senior Support Worker

Voyage Care
Melksham
08.2020 - 07.2024
  • Senior care work experience
  • Administered Medication for 2 plus years including PRN, Epilepsy
  • Shared medication knowledge to educate patients and help make better decisions
  • Managed challenging behaviours of clients, resulting in a safer environment.
  • Developed and maintained good working relationships with family members, social workers and medical professionals to guarantee all patient needs were met.
  • Provided effective rehabilitative care, enabling 8 patients with complex needs to regain physical mobility.
  • Helped patients to develop independent living skills, consistently meeting individual care plan objectives.
  • Implemented activity programmes, encouraging patients to achieve meaningful engagement through social and creative activities.
  • Aided clients with bedtime routines, including washing and dressing, maintaining positive sleep habits.
  • Maintained excellent physical fitness levels to safely, securely lift and manoeuvre patients.
  • Managed and updated client records, ensuring accuracy for dependable health and wellbeing monitoring.

Housekeeping Cleaner

Majesticare
Melksham, Wiltshire
02.2020 - 07.2020
  • Utilised expertise in deep-cleaning techniques, ensuring spotless results for ultimate client satisfaction.
  • Maintained well-stocked trolleys with complete cleaning, linen and comfort supplies
  • Maintained clean, safe environments for guests and staff, strictly following infection control policies.
  • Emptied bins regularly, carefully sorting waste and recycling to improve establishment sustainability.
  • Swept and vacuumed floors, hallways and stairwells, keeping public areas immaculately well-presented.

Waitress

Deedar Indian Restaurant
Devizes, Wiltshire
01.2019 - 01.2020
  • Adhere to customers requests and needs when taking phone and table orders ensuring high quality service.
  • Maintain good hygiene and cleaning skills, ensuring establishment is up to standard for opening and closing shifts.
  • Handled cash transactions accurately, ensured balanced till at end of shift.
  • Collaborated with kitchen staff to ensure order accuracy.
  • Executed food and drink orders accurately to improve customer satisfaction rates.
  • Provided recommendations on specials or seasonal offerings for increased sales.
  • Met special dietary requests with careful preparation and presentation of dishes.
  • Optimised workflow in busy periods through successful coordination with the kitchen staff.
  • Performed bar closing duties, thoroughly cleaning, sanitising and replenishing stock.

Bar Porter

Martin Bonnici
Devizes, Wiltshire
07.2018 - 01.2020
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours, covering nights, weekends and bank holidays.
  • Cleaned work areas and equipment to maintain faultless hygiene standards.
  • Completed customer orders with speed and accuracy.
  • Catered towards birthday party's, events, wakes and general bar work.
  • Rotated stock regularly, reducing waste from expired products.
  • Prepared beverages, ensuring consistent quality.
  • Completed end-of-day cleaning duties, leaving the bar ready for next day's trade.
  • Served high volumes of guests in fast-paced service environments with exceptional customer care.

Waitress

New Society
Devizes, Wiltshire
09.2019 - 12.2019
  • Optimised workflow in busy periods through successful coordination with the kitchen staff.
  • Provided recommendations on specials or seasonal offerings for increased sales revenue.
  • Enhanced guest satisfaction through attentive and prompt service.
  • Executed food and drink orders accurately to improve customer satisfaction rates.
  • Warmly greeted guests upon arrival to create welcoming atmosphere.
  • Attended tables regularly to check customer needs were met, promptly processing additional food and drink orders.
  • Arranged tables and set up linens and silverware in preparation for guests.
  • Delivered checks, collected cash or credit card payments and provided receipt to customers.

Education

GCSEs - English

Devizes School
Devizes, Wiltshire
09.2013 - 07.2018

GCSEs - English

Trowbridge College
Trowbridge, Wiltshire
09.2018 - 06.2019

Skills

  • Highly dependable
  • Organisational skills
  • Fast learner
  • Medication administration (5 years)
  • Senior care experience (Less than 1 year)
  • Insulin Trained (Less than 1 year)
  • Manual Handling
  • PEG & JEJ trained
  • Adult & Paediatric basic life support
  • Dysphagia
  • Epilepsy & Buccal Midazolam
  • MAPA
  • Experience with challenging behaviour

Languages

Spanish
Elementary

Certification

Manual Handling

Adult & Paediatric basic life support

PEG & JEJ

Insulin, blood glucose and medication trained

References

References available upon request.

Timeline

Bank CHSW

Royal United Hospital
06.2025 - Current

Casual Support Worker

Wiltshire Council
10.2024 - 08.2025

Support Worker

Nurseplus
07.2024 - 10.2024

Senior Support Worker

Voyage Care
08.2020 - 07.2024

Housekeeping Cleaner

Majesticare
02.2020 - 07.2020

Waitress

New Society
09.2019 - 12.2019

Waitress

Deedar Indian Restaurant
01.2019 - 01.2020

GCSEs - English

Trowbridge College
09.2018 - 06.2019

Bar Porter

Martin Bonnici
07.2018 - 01.2020

GCSEs - English

Devizes School
09.2013 - 07.2018

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Amy Stone