Amy Siegrist
London,UK
Summary
Accomplished project manager with extensive expertise in management skills, project management methodologies (PRINCE2 and Agile Project Management), and business transformation frameworks (BTF). Proven track record in change management, resource management, stakeholder management, and vendor management. Adept at managing risks and issues, ensuring governance and compliance, and overseeing project schedules. Skilled in software and hardware asset management, procurement management, redeployment and disposal management, as well as project team and budget management. Proficient in developing project plans, refresh processes, identity access management (IAM), information security implementation, contracts management, data transformation, quality management, financial claims handling. Strong customer service skills with the ability to communicate effectively at all levels. Fluent in English and French with a solid foundation in IT skills including MS Project, Smartsheet, Salesforce among others. Career goal: to leverage extensive experience to drive successful business transformations within dynamic organisations.
Overview
20
20
years of professional experience
1
1
Certification
Work history
Project Manager
Mangrove Productions
08.2023 - 11.2025
- Managing projects at a company that specialises in music production and sound design for the film industry.
- Collaborate with clients to assess and understand their music needs for film, TV, commercials, and documentaries.
- Develop project plans and timelines for music production projects, ensuring deadlines are met.
- Coordinate with composers, musicians, and audio engineers to create high-quality music that aligns with client requirements.
- Manage project budgets and resources effectively to optimise project outcomes.
- Maintain regular communication with clients to provide updates on project progress and address any feedback or revisions.
- Oversee the production process from inception to final delivery, ensuring that music meets industry standards and aligns with client expectations.
- Coordinate with other departments, including marketing and sales, to promote and distribute the music produced by the company.
- Stay current on industry trends and technologies to enhance the music production process and offerings continually.
- Contract
Engagement Manager / Project Manager
Intuit
London
09.2022 - 07.2023
- Managed project delivery within the IDX Implementation Team of a financial software company, overseeing multiple projects and consistently meeting tight deadlines.
- Fostered positive relationships with partners as the primary point of contact throughout implementations, ensuring that Intuit’s partners remained satisfied with the services provided.
- Assisted partners in implementing APIs and planned projects effectively.
- Managed invoices and billing for assigned 3rd Party Integration Teams.
- Addressed partner issues with speed and efficiency.
- Collaborated with Sales Operations, Product Management, and Implementation teams during project kick-offs, daily scrums, and weekly management meetings.
- Prepared and presented status reports on project performance and maintained CRM.
- Assisted Financial Institution Partners with integration to Intuit IFDP throughout end-to-end implementation efforts.
- Effectively managed internal and external dependencies from pre-integration through integration to post-integration hand-offs.
- Ensured that integrations and support were carried out according to agreed-upon terms.
- Led the User Acceptance Testing (UAT) phase, working closely with partners and internal stakeholders to define, plan, and execute UAT cycles aligned with project goals.
- Managed the testing workstream, produced UAT test plans, coordinated test execution, and ensured timely resolution of issues identified during testing.
- Monitored UAT progress and ensured all deliverables met acceptance criteria prior to go-live.
- Created and managed projects and efforts on Salesforce.
- Collaborated with the project team to troubleshoot and resolve testing-related issues.
- Contract
Project Manager
Cabinet Office Emergency Planning College
York
01.2022 - 06.2022
- Led cyber and security resilience projects, coordinating the planning, execution, monitoring, and closure processes for national resilience initiatives.
- Managed and coordinated projects within agreed parameters of cost, timescales, and quality, including acquisition and utilisation of resources and skills.
- Held personal responsibility for the quality, cost, and performance improvement of projects.
- Created project control and change management plans, including setting and agreeing on KPIs and other milestones, while monitoring delivery activity.
- Actively involved in project management and change processes, ensuring that due process was followed, and plans were in place and owned.
- Developed and documented processes for cyber resilience initiatives, ensuring consistency with government standards and frameworks.
- Managed internal and external stakeholders, including project sponsors, to ensure effective communication regarding project progress, issues, and risks.
- Contract
Project Manager
HSBC Private Bank
07.2016 - 12.2021
- Provided programme management for the Global Platform Replacement (GPR) initiative, focusing on the implementation of the Avaloq system and other IT-related projects.
- Managed day-to-day project operations ensuring timelines and deliverables were met.
- Liaised with stakeholders across multiple regions to coordinate efforts and align project objectives.
- Planned and tracked detailed project timelines, milestones, and interdependencies.
- Prepared MI reports on project status for the Executive Committee and Steering Committee.
- Maintained RAID logs (Risks, Assumptions, Issues, Dependencies) and tracked actions to resolution.
- Ensured project materials and documentation complied with Programme and Group standards.
- Conducted detailed resource planning to optimise utilisation and cost efficiency.
- Coordinated and scheduled cross-location workshops to facilitate planning and execution.
- Produced high-quality documentation and presentations for senior management and regulatory reviews.
- Managed system access rights and supported governance around identity and information security.
- Coordinated and supported UAT activities for the Avaloq core banking solution rollout, ensuring end-user validation and alignment with regulatory and compliance standards.
- Ensured alignment with internal audit and global financial control frameworks throughout the Avaloq implementation, reinforcing regulatory compliance and project integrity.
- Contract
Project Management Officer (PMO) / Business Analyst
Nestlé
08.2015 - 06.2016
- Supported the programme management of the GLOBE Landscape Simplification (GLS) programme, the largest SAP data migration to date, reporting directly to the Programme and Acquisition Manager.
- Collaborated closely with the Finance and SAP Programme Management Office to collect and analyse financial information related to the programme and review key business processes.
- Managed supplier contracts by tracking all GLS-related agreements, verifying service delivery against invoicing, and identifying any discrepancies or gaps.
- Produced regular multi-year rolling forecasts in KCHF, providing management with comprehensive cost breakdowns by entity, project, and region.
- Ensured alignment with internal audit controls by tracking financial transactions, contract compliance, and forecasting across SAP programmes.
- Participated in UAT cycles to validate SAP migration outputs, working with stakeholders to ensure financial and operational data integrity post-migration.
- Delivered timely insights on missing supplier invoice approvals, gTime entries, and project breakdowns to ensure financial transparency.
- Conducted GLS project cost reporting and performed quality assurance on raw data, supporting monthly financial reporting across multiple cost views.
- Oversaw onboarding and offboarding processes for SAP consultants, including account setup, asset assignment, and system access.
- Mapped and optimised onboarding/offboarding workflows for SAP consultants, resulting in improved compliance and operational efficiency.
- Monitored task progress and maintained status reports to track project completion and deliverables.
- Managed the programme workbench to ensure accurate and timely updates across all project streams.
- Contract
Project Manager
The Internet Group
London
11.2014 - 07.2015
- Acted as deputy to the Head of Professional Services, leading project planning and execution within the portfolio, and directly reporting to the COO.
- Managed multiple IT-focused client projects, ensuring adherence to time, cost, scope, and quality constraints.
- Acted as the focal point for communication on projects between key stakeholders.
- Defined project scope for each new initiative.
- Produced project plans and documentation including Project Initiation Documents (PID), project schedules, RAID logs, and RAG reports.
- Collaborated closely with Business Development Managers, clients and technical consultants.
- Monitored progress and provided regular project status reports.
- Implemented risk management strategies to mitigate potential issues.
- Managed resources effectively to meet project demands.
- Oversaw actions items and issue resolution processes.
- Contract
Project Management Officer (SC Cleared)
Bank of England
London
07.2012 - 10.2014
- Delivered programme support within the GROW project, implementing a new IT organisational model.
- Supported eight workstreams and led regular risk and issue review meetings.
- Maintained RAID logs, tracked actions to resolution, and supported change management processes.
- Monitored project progress and financial forecasts, collaborating closely with the Project Support Unit and Finance teams.
- Managed cross-project dependencies and registered change requests for impact assessment.
- Oversaw PMO processes in line with the Bank’s project governance framework.
- Produced detailed Management Information reports for senior leadership and audit readiness.
- Maintained risk and budget logs in full compliance with Bank governance protocols and financial audit standards.
- Contract
IT Resource Manager
EMC
Brentford, London
09.2011 - 06.2012
- Coordinated, planned, and scheduled professional services employees across multiple client engagement projects.
- Collaborated with Technical Support and Customer Support teams to assign appropriate and effective resources for customer projects.
- Managed calendar across various disciplines, including technology implementation, partner relations, and hybrid maintenance support.
- Proactively consulted with Project Managers and customer-facing teams to discuss the option of utilising partner resources.
- Liaised with partner organisations for less complex engagements.
- Worked with Programme Managers and business managers for financial negotiations.
- Provided input to the development of resource staffing needs and forecasts for current and incoming projects.
- Assisted in developing effective resource-sharing processes to drive goal attainment.
- Tracked all current and incoming delivery resource requirements, working with management to prioritise fulfilment.
- Identified and assigned available resources based on required expertise and customer dynamics for both pre- and post-sales activities.
- Maintained an up-to-date information source of area/practice resource skill sets, availability, schedules, and delivery restrictions to facilitate rapid identification and fulfilment of delivery resources.
- Provided staffing and skill set forecast information to Management.
- Prepared, maintained, and submitted activity/progress reports and time management reports in accordance with published procedures.
- Responded to resource request inquiries from account representatives and Customer Engineers.
- Contract
Project Management Officer
BBC
London
11.2010 - 08.2011
- Provided project and programme management support within a national desktop/laptop rollout initiative involving Windows 7, Internet Explorer 8, and Microsoft Office 2010 across 27,000 users.
- Conducted detailed application analysis and discovery across 6,000+ software applications, supporting compatibility and upgrade readiness.
- Collaborated with the Applications Manager to map application usage and document upgrade workflows.
- Established and coordinated the User Acceptance Testing (UAT) process, including test scheduling, issue tracking, and follow-up with users to ensure resolution and acceptance criteria were met.
- Mapped and documented key deployment processes and end-user workflows, contributing to consistent rollout execution across business units.
- Managed and maintained RAID logs (Risks, Assumptions, Issues, Dependencies), ensuring timely escalation and resolution.
- Developed a central SharePoint repository for project documentation, enabling easy access and audit readiness.
- Coordinated meetings, captured and distributed minutes, and delivered regular Management Information (MI) reports to senior stakeholders.
- Managed access control and permissions for business and project teams, ensuring alignment with information governance and security policies.
- Contract
International Desktop Project Manager
Warner Bros Entertainment
London
02.2010 - 10.2010
- Oversaw the management and coordination of a global desktop/laptop refresh initiative across Warner Bros International offices in 29 countries, including the EMEA and Asia Pacific regions.
- Managed the desktop/laptop refresh planning, implementation, and procurement.
- Tracked and reconciled leased and purchased hardware.
- Identified end-of-lease and end-of-warranty assets for replacement.
- Ensured timely assets replacement and maintained the assets register.
- Mapped asset lifecycle processes and maintained detailed workflows for global desktop/laptop refresh across 29 countries.
- Coordinated with leasing companies and suppliers in each country.
- Liaised with the Vice President of Engineering and Technologies and Finance Departments in each territory.
- Assigned tasks to relevant project teams.
- Collaborated with Service Delivery Managers to review matrices and validate data.
- Communicated with end users to specify and validate current hardware and software on each asset, and to identify individual requirements.
- Created and managed asset reports for each country.
- Identified unsupported applications requiring business justification and licensing.
- Resolved issues raised in IT Service Management (ITSM) and performed quality assurance with users.
- Provided management information (MI) reporting on project status, risks, and issues to multiple senior management teams.
- Assisted in the development of the refresh processes.
- Contract
Project Manager
Nacro
Birmingham
06.2009 - 02.2010
- Ensured timely and effective delivery of services in a national project for PC refresh and data security suite implementation across 189 sites in the UK.
- Reported to the Chief Information and Technology Officer as the primary point of contact during the planning, execution, and close-out phases of the project.
- Established a Project Management Office (PMO), setting up governance structures, controls, and processes.
- Developed and tracked project timelines with dependencies, ensuring timely delivery.
- Led risk and issue management, facilitating regular quality review sessions.
- Managed a team of 20 Field Engineers.
- Conducted end-to-end migration training and daily coordination.
- Oversaw incident resolution, escalating complex issues to expedite resolution paths.
- Provided senior leadership with regular project updates, staffing reports, and resource forecasts.
- Managed relationships with third-party vendors and 189 site contacts, ensuring alignment and smooth rollout.
- Implemented resource tracking and scheduling for hardware deliveries within logistical constraints.
- Scheduled deployment activities for maximum efficiency across all sites.
- Created and maintained detailed project plans, documentation, and progress reports throughout the lifecycle.
- This role required exceptional communication, teamwork, leadership, and problem-solving skills.
- Contract
Project Support Officer / Intranet Content Auditor / Editor (CTC Cleared)
Home Office
London
08.2008 - 05.2009
- Provided project support for a major intranet redevelopment and document migration initiative.
- Audited, scored, and mapped intranet content for migration into the new content management system (Vignette).
- Wrote concise document teasers adhering to house style and in plain English.
- Reviewed and edited content items on Vignette and recommended further actions in preparation for the re-launch.
- Liaised with various departments to gather information and investigate issues.
- Researched public service information.
- Updated Excel spreadsheets with metadata and additional information for each document.
- Wrote succinct document summaries in plain English and aligned with house style.
- Created thumbnail images from PDF files.
- Contract
Project Support Analyst / Technical Administrator
InHealth Group
High Wycombe
04.2008 - 07.2008
- Provided technical administration and programme management support for a clinical images transfer and distribution programme.
- Responsible for the day-to-day operation and management of the AGFA PACS (IMPAX 6.2) system.
- Controlled and maintained the flow of clinical images between static and mobile units, the central PACS solution, and various third-party reporting partners.
- Managed the distribution process of clinical images to referrers and secondary care consultants.
- Investigated and escalated risks and issues effectively.
- Compiled and produced daily management information reports for various directors.
- Solved technical issues promptly.
- Managed highly sensitive patient information, requiring exceptional quality management skills and meticulous attention to detail to ensure clinical images were processed with the highest levels of efficiency, security, and quality.
- Contract
Project Management Officer
Virgin Media
Hook
01.2008 - 04.2008
- Provided project and programme management support for a national broadband capacity upgrade programme.
- Managed the production and communication of central Build Plans and work schedules and reported on completed tasks.
- Ordered complex equipment while monitoring internal stock levels against the allocated budget for all build work.
- Collaborated with regional teams across the UK to confirm resource availability and ensured design documents were completed to plan. This involved working with planning packs and bills of material to procure necessary equipment for time-critical network upgrades.
- Coordinated with Headend Operational teams, Business Managers, and Project Managers to ensure scheduled work did not impact other projects.
- Worked alongside the HFC Project Manager to confirm the delivery of equipment and the completion of network preparations prior to any scheduled work.
- Worked with change management to raise changes, schedule, and progress upgrades.
- Implemented improved processes within IP Edge planning, focusing on efficient delivery, enhanced success rates, and better business relationships.
- Trained coordinators as needed to successfully deliver re-segmentation projects.
- Contract
Technical Administrator / Project Management Officer
Dell Solutions UK Ltd for Barclays Bank Plc
London
10.2007 - 12.2007
- Provided technical administration and programme management support within a large PMO, delivering a £160 million desktop/laptop and infrastructure refresh across Barclays Bank.
- Managed daily administration and management information for four distinct work streams, producing high-quality reports and presentations for Dell, Barclays, Getronics, and HP Senior Management.
- Maintained and updated an application migration tracking database.
- Processed Change Requests efficiently to support project deliverables.
- Analysed and exported data from databases to generate Management Information (MI) reports.
- Developed Excel templates to enhance productivity and improve overall data quality.
- Collaborated with Heads of Projects and other departments to identify and establish new business requirements.
- Presented MI and provided consistent project updates, and a consolidated view of the entire initiative.
- Conducted ad-hoc analysis for the Project Manager, ensuring timely delivery and highest quality.
- Involved in analysing complex data for MI reporting requirements, combining multiple data sources to provide a high-level overview of project status, this role required advanced Excel proficiency and strong analytical skills.
- Contract
Project Management Officer
COLT Telecom Group Plc
London
04.2007 - 09.2007
- Delivered programme support for a European desktop/laptop refresh across multiple sites, coordinating 20 Technical Desktop Engineers and supporting approximately 4,500 users.
- Met with end users to capture hardware and software requirements and to conduct Quality Assurance to ensure a consistent and high-standard user experience.
- Gathered and analysed user feedback post-upgrade and reported key findings to the Programme Manager.
- Managed and tracked discovery, build, and deployment data.
- Scheduled deployment appointments across European sites.
- Delivered timely project communications to users, including training guidance and next-step instructions.
- Oversaw the Technical Desktop Engineers team and briefed them on the tasks ahead.
- Compiled progress updates, producing daily and weekly reports for programme leadership.
- Logged and escalated user issues, ensuring follow-up through to resolution.
- Conducted regular stock audits and managed hardware logistics, coordinating with third-party couriers for site deliveries.
- Managed internal relations between the users, the hardware refresh team, and floor-walking teams across various sites, demonstrating excellent communication and client-facing skills.
- Contract
Project Coordinator
Dell Solutions UK Ltd for Unilever
Walton-on-Thames
01.2006 - 03.2007
- Led deployment coordination for a major desktop/laptop refresh, delivering 40,000+ devices across 500+ sites in 33 European countries.
- Oversaw end-to-end deployment tracking and progress reporting, producing high-quality updates for SGI and Dell senior management.
- Maintained and monitored a live deployment database, ensuring accurate data returns from local Deployment Team Leaders across Europe.
- Investigated and escalated risks and issues, collaborating closely with Support Teams, Deployment Leads, and Project Managers to resolve blockers.
- Logged issues and actions taken to address them.
- Collaborated with the Database Team to extract data and resolve any technical issues.
- Produced comprehensive reports and analysed statistics, ensuring data consistency within deployment reports, identifying and addressing discrepancies.
- Designed and implemented improved reporting processes, enhancing data accuracy and delivery timelines.
- Contract
Education
BSc - Psychology
Skills
- Management Skills
- Project management methodologies (PRINCE2 and Agile Project Management)
- Business Transformation Framework (BTF)
- Change management
- Resource management
- Stakeholder management
- Vendor management
- Risks and issues management
- Governance and compliance
- Project schedule management
- Software and hardware asset management
- Procurement management
- Redeployment and disposal management
- Project team management
- Budget management
- Project plan development
- Refresh processes development
- Identity Access management (IAM)
- Information security implementation
- Contracts management
- Data management and transformation
- Quality management
- Financial claims management
- People Skills
- Strong customer service skills
- Able to communicate effectively at all levels
- Good motivational and team building capabilities
- IT Skills
- Project Management: MS Project, Smartsheet, Salesforce, Planisware, Clarity, NPDI
- Office Applications: Excel, Word, PowerPoint, Access, SharePoint, OneNote, Visio
- Communication Tools: Zoom, Slack, MS Teams, Outlook, WebEx, MS Lync
- Database Management: SAP, Oracle, ServiceNow, Remedy (ITSM), Dynamics 365
- Wiki and Documentation: Confluence (Wiki), Google Docs Editors
- Specialised Software: FileSite, Concerto, Profund, OPX2, Sage, Vignette (Content Management System), WordPress (CMS), AGFA PACS (Picture Archiving & Communications System), MedStamp Communicator, IBM SPSS Statistics (Statistical Analysis System), bespoke applications including TIMS, TMS, MAYTAS and YETI
- Fluent in English and French
Certification
- Project Management Institute (PMI) Practical Application of Generative AI for Project Managers Certificate, 2025
- Project Management Institute (PMI) Generative AI Overview for Project Managers Certificate, 2025
- Awareness in Cultural Project Management, 2021
- Planisware – Resource Management & Project Management, 2017
- Motivational Management Module Certificate, 2016
- Developing Your Team – Your Role as a Line Manager Certificate, 2016
- Guide to Objective Setting Certificate, 2016
- IT Service Management GSD – Change Management Certificate, 2016
- IT Service Management GSD – Problem Management Certificate, 2016
- IT Service Management GSD – Knowledge Management Certificate, 2016
- IT Service Management GSD – Incident Management Certificate, 2016
- IT Service Management GSD – Configuration Management Certificate, 2016
- IT Service Management GSD – Enterprise Reporting Certificate, 2016
- IT Service Management GSD – Getting Started Certificate, 2016
- Test Management Certificate, 2016
- Business Transformation Framework Sponsor and Senior Stakeholder Training Certificate, 2016
- Business Transformation Framework – Agile Certificate, 2016
- Business Transformation Framework (BTF) Overview Certificate, 2016
- Operational Risk Foundation and Manager Level Certificate, 12016
- Operational Risk – The Big Picture Certificate, 2016
- Reputational Risk in Your Hands Certificate, 2016
- Health and Safety (Don’t walk by) Certificate, 2016
- Embedding Good Conduct Certificate, 2016
- Protecting Our Information Certificate, 2016
- GPSR Business Traveller Security Training Certificate, 2016
- Bribery and Corruption (Do the right thing) Certificate, 2016
- Rebuilding Trust in Banking Certificate, 2016
- Sanctions (Strong, Safe, Secure) Certificate, 2016
- Agile Project Management Practitioner & Foundation, 2013
- NLP Practitioner & Foundation, 2012
- PRINCE2 Practitioner & Foundation, 2009
- Cabinet Office Certificate in Protecting Information, 2009
Timeline
Project Manager
Mangrove Productions
08.2023 - 11.2025
Engagement Manager / Project Manager
Intuit
09.2022 - 07.2023
Project Manager
Cabinet Office Emergency Planning College
01.2022 - 06.2022
Project Manager
HSBC Private Bank
07.2016 - 12.2021
Project Management Officer (PMO) / Business Analyst
Nestlé
08.2015 - 06.2016
Project Manager
The Internet Group
11.2014 - 07.2015
Project Management Officer (SC Cleared)
Bank of England
07.2012 - 10.2014
IT Resource Manager
EMC
09.2011 - 06.2012
Project Management Officer
BBC
11.2010 - 08.2011
International Desktop Project Manager
Warner Bros Entertainment
02.2010 - 10.2010
Project Manager
Nacro
06.2009 - 02.2010
Project Support Officer / Intranet Content Auditor / Editor (CTC Cleared)
Home Office
08.2008 - 05.2009
Project Support Analyst / Technical Administrator
InHealth Group
04.2008 - 07.2008
Project Management Officer
Virgin Media
01.2008 - 04.2008
Technical Administrator / Project Management Officer
Dell Solutions UK Ltd for Barclays Bank Plc
10.2007 - 12.2007
Project Management Officer
COLT Telecom Group Plc
04.2007 - 09.2007
Project Coordinator
Dell Solutions UK Ltd for Unilever
01.2006 - 03.2007