Amy Ramos
Orpington,BRY
Summary
Dynamic professional with a strong background in childcare management and safety awareness, demonstrated at Darrick Wood. Proven ability to reduce bullying and promote positive behavior among students. Skilled in risk assessment and effective communication, fostering a supportive environment that enhances student well-being and learning outcomes.
Professional with proven track record in school support roles. Skilled in supervising and ensuring children's safety, promoting positive behavior, and fostering supportive environment. Strong collaborator with focus on achieving results through flexibility and reliability. Adaptable, patient, and adept at conflict resolution and communication.
Experienced with supervising children during recreational activities, ensuring their safety and engagement. Uses conflict resolution techniques to maintain harmonious environment. Knowledge of creating structured yet flexible play schedules to cater to diverse needs.
Overview
26
26
years of professional experience
Work History
Midday Supervisor
Darrick Wood
03.2025 - Current
- Reduced instances of bullying on the playground by maintaining vigilant supervision and addressing negative behaviors promptly.
- Promoted positive behavior among students during recess through consistent reinforcement of expectations and clear communication.
- Enhanced student safety by effectively monitoring playground activities and ensuring adherence to school rules.
- Participated in school-wide initiatives aimed at promoting a positive school climate, contributing to an overall sense of community and belonging among students.
- Supported teachers in managing challenging student behaviors during recess periods, contributing to a more productive learning environment upon return to class.
School Cleaner
Bishop Justus School
03.2025 - Current
- Enhanced school cleanliness by performing thorough daily cleaning of classrooms, restrooms, and common areas.
- Maintained inventory of cleaning supplies and equipment, ensuring availability when needed.
- Safeguarded student health by promptly addressing any mold or mildew issues in bathrooms or classrooms.
- Provided assistance during emergency situations such as evacuations or lockdowns as directed by administration.
- Received consistent positive feedback from teachers for maintaining clean classroom environments conducive to learning.
- Adapted quickly to unexpected changes in schedules or duties while maintaining high standards for cleanliness.
- Enhanced overall school safety by conducting regular inspections of facilities and reporting any issues in a timely manner.
Head Chef
NOURISH CATERING
05.2013 - 03.2022
- Trained new staff members on kitchen procedures, fostering a positive team atmosphere for efficient workflow.
- Assisted in budget management by monitoring food costs closely, making adjustments as necessary to remain within allocated funds.
- Improved student nutrition by planning and preparing well-balanced meals, adhering to dietary guidelines and allergy requirements.
- Maintained a clean and sanitary work environment, ensuring compliance with health regulations and promoting food safety.
- Consistently met deadlines for meal preparation despite fluctuating demands or unexpected challenges in the kitchen environment.
- Supported school initiatives for promoting health and wellness by integrating nutritional education components into meal planning processes.
- Adapted recipes for diverse dietary needs of students, ensuring all children enjoyed nutritious and delicious meals regardless of restrictions.
- Managed inventory levels effectively, conducting routine checks and ordering supplies as needed to maintain optimal stock levels.
Customer Service Representative
DHL
02.2008 - 03.2011
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Customer Service Cashier
Tesco
01.2000 - 03.2004
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Met customer service goals and exceeded customer expectations.
Education
No Degree - GCSE
ST MARYLEBONE
LONDONNo Degree - Business
CROYDON COLLEGE
LONDON01-2020
No Degree - TEACHING AND SUPPORTING LEARNING 2
BROMLEY COLLEGE
BROMLEY01-2011
Skills
- Childcare management
- Safety awareness
- Role modeling
- Age-appropriate activities
- Policy enforcement
- Boundary setting
- Student supervision
- Activity planning
- Risk assessment monitoring
Timeline
Midday Supervisor
Darrick Wood
03.2025 - Current
School Cleaner
Bishop Justus School
03.2025 - Current
Head Chef
NOURISH CATERING
05.2013 - 03.2022
Customer Service Representative
DHL
02.2008 - 03.2011
Customer Service Cashier
Tesco
01.2000 - 03.2004
No Degree - GCSE
ST MARYLEBONE
No Degree - Business
CROYDON COLLEGE
No Degree - TEACHING AND SUPPORTING LEARNING 2
BROMLEY COLLEGE