I am an efficient, self-motivated, reliable, responsible and hardworking person. I am a very mature team worker and can also adapt very quickly to challenging situations. I am able to work well in a team environment and also using my own initiative.
Overview
23
23
years of professional experience
Work history
Manager assistant/barber
Bridge Street Barbers
08.2015 - 01.2026
Greeting customers and making them feel welcome.
Cutting, colouring and styling hair using technical skills.
Updating and maintaining customer data records.
Managing a small team of staff, ensuring the running of the salon is professional at all times, always suggesting how we can improve things.
Responsible for managing customer expectations in delivering superior levels of service.
Taking phone calls and booking customers in the diary.
Attending to customer complaints in a professional manner.
Managing the till and card payments, cashing up at the end of each day.
Opening of the salon and closing at the end of the day.
Stock taking and ensuring we are meeting targets.
Sales Assistant
Co-Op, Polesworth Tamworth
Polesworth, Tamworth
05.2011 - 08.2014
Operating the tills, including cashing up and completing paper work at the end of every shift.
Assisting customers in the selection and purchase of items.
Ensuring that the shop counter is always manned.
Processing cash and card transactions accurately and effectively.
Following policies and procedures relating to cash and handling.
Keeping stock orderly and neat in appearance.
Handling customer complaints in a professional manner.
Keeping the shop floor clean and tidy at all times.
Restocking the sales areas.
Giving expert advice to customers regarding products.
Hair Stylist
Studio One, Stirchley Birmingham
Stirchley, Birmingham
04.2007 - 10.2011
Keeping work stations clean and tidy.
Sanitising tools such as scissors and combs.
Cutting, colouring and styling hair following clients wishes.
Booking client appointments.
Operating tills and cashing up at the end of the day.
Demonstrating and selling hair care products.
Updating and maintain customer data records.
Responsible for the shops security.
Hair Stylist
Phase 2, Northfield Birmingham
Northfield, Birmingham
08.2002 - 04.2007
Meeting and greeting clients making them feel welcome and comfortable.
Promoting sales and demonstrating products.
All reception duties, cash handling, taking card payments, answering calls, booking appointments and updating client data.
Keeping the salon clean and tidy at all times.
Cutting, colouring and styling clients hair following instructions.
Meeting sales targets.
Education
NVQ - Hairdressing NVQ 3
Reflections Training Academy City and Guilds
09.2007 - 6 2009
NVQ - Hairdressing Level 2
Reflections Training Academy City and Guilds
08.2002 - 7 2005
GCSE - Maths, English
Colmers School
05.2002 - 7 2002
Skills
Exceptional customer support
Calendar management
Accurate cash management
Relationship management
Advanced hair styling
Service enhancement
Cleaning procedures
Product selling methods
Client data administration
Client relationship management
References
Karl, Vyse, Manager, Referee, High Street, Polesworth, Tamworth, B78 1DX
Handyman at THE BRIDGE STREET CONDOMINIUM C/O FIRSTSERVICE RESIDENTIAL NEW YORK, INCHandyman at THE BRIDGE STREET CONDOMINIUM C/O FIRSTSERVICE RESIDENTIAL NEW YORK, INC