Amy Perkins
Toddington, Dunstable,Bedfordshire
Summary
Empathetic, enthusiastic and encouraging customer service professional with a diverse background in fast paced environments, administration and team collaboration. Thrives under pressure to find positive solutions whilst maintaining high standards and a friendly smile.
Overview
19
19
years of professional experience
Work History
Fire & Ice Massage Therapist
Garden Spa
Toddington, Dunstable, Bedfordshire
01.2026 - Current
- Delivering attentive experiential massage treatments in an intimate, private boutique spa setting.
- Maintaining an immaculate, tranquil environment. Perfectly prepared and sanitised to the highest standards.
Senior Massage Therapist
Champneys
Henlow, Bedfordshire
05.2024 - 12.2025
- Managed high-volume, back-to-back clients during long shifts, supporting smooth transitions.
- Collaborated with a large team for smooth daily operations and laundry management.
- Achieved premium product sales targets using personalised recommendations for guests' needs.
Ofsted Registered Childminder
Self Employed
Toddington, Bedfordshire
02.2015 - 12.2024
- Managed a safe, welcoming, and nurturing environment, building trusted relationships with families.
- Ensured strict compliance with saftey regulations, including EYFS learning, first aid, safeguarding, and preparing and storing food to Level 2 food hygiene standards.
- Simultaneously worked flexible bar and waitress shifts at The Bell and The Griffin, Toddington, managing high-volume weekend rushes and cash handling.
Relationship Manager
Search Office Space
Stanmore
02.2013 - 01.2015
- Managed key corporate relationships between various office providers.
- Resolved client and provider issues smoothly using professional negotiation skills.
- Maintained accurate account data.
Part time jobs
Various employers
07.2007 - 02.2013
- Sales Assistant - Outfit
- Party Host - The Venue Leisure Centre
- Gymnastics Coach - Hertswood Centre
- Event Assistant - Elstree Film Studios
- Bartender and Waitress - Harvester
Placements Officer
Jewish Care
Golders Green
03.2010 - 12.2012
- Coordinated care home placements by liaising between social workers, hospitals, care homes, local authorities, and families to ensure smooth transitions.
- Managed bed occupancy and income comparisons while collaborating in critical panel meetings to prioritise urgent placement allocations.
- Conducted credit control and financial assessments, working with families to calculate top-up fees for local authority-funded placements.
Education
NVQ Level 3 - Massage Therapies
Champneys Beauty College
Tring2025
NVQ Level 3 - Dance Studies
City of Islington College
2009
Hertswood Secondary School
2007
Skills
- Customer Care
- High-volume service
- Team collaboration
- Level 2 Food Hygiene
- Relationship management
- Upselling and retail sales
- Time management and punctuality
Timeline
Fire & Ice Massage Therapist
Garden Spa
01.2026 - Current
Senior Massage Therapist
Champneys
05.2024 - 12.2025
Ofsted Registered Childminder
Self Employed
02.2015 - 12.2024
Relationship Manager
Search Office Space
02.2013 - 01.2015
Placements Officer
Jewish Care
03.2010 - 12.2012
Part time jobs
Various employers
07.2007 - 02.2013
NVQ Level 3 - Massage Therapies
Champneys Beauty College
NVQ Level 3 - Dance Studies
City of Islington College
Hertswood Secondary School