Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Amy Patten

Pewsey,Wiltshire

Summary

Results-driven professional with experience in educational support and research. Utilises strong communication and collaboration skills to achieve positive team outcomes. Specialises in stakeholder engagement, metadata writing, and adaptive resource management, fostering effective learning environments.

Overview

28
28
years of professional experience

Work History

SEND TA.

Excalibur Academies Trust
Marlborough, Wiltshire
11.2024 - Current
  • Support students to access education suitable to their level and needs.
  • Assisted students with exam preparations, boosting confidence and performance for GCSE and A-level assessments through reading and scribing support.
  • Collaborated with teachers, parents, subject specialists and senior leadership to enhance inclusivity and accessibility for all students.
  • Breaking down barriers to information for neurodiverse and disabled students.
  • Managing diverse behavioural or learning needs.
  • Supporting and inspiring students on a GCSE alternative pathway to access level appropriate information online and research life skills and further education options.
  • Adapting complex information into accessible public formats.
  • Writing descriptive metadata to WCAG accessibility standards.
  • Interdepartmental assistance producing written guidelines for multiple stakeholders in accessibility and literacy.
  • Provided general assistance to all students, focusing on GCSE preparation and revision support. to all students, including GCSE preparation and revision support.
  • Achieve service time and quality targets, particularly for the students on the ACTIVE pathway.
  • Demonstrated consistent hard work and dedication to achieve results and improve operations.
  • Assumed additional responsibilities to enhance team collaboration by adapting lessons and creating lesson plans.
  • Maintained clean, safe working environments to eliminate accident risks.
  • Built and maintained courteous and effective working relationships.
  • Demonstrating data empathy and adapting provisions including speech to text reading and computer readers.
  • Supported teachers by providing relevant historical objects, enriching lessons and engaging students with the subject matter.

Early Years Practitioner

St Francis School
Pewsey, Wiltshire
10.2021 - 11.2024
  • Delivered play-based activities that fostered engagement and learning aligned with Early Years Foundation Stage framework.
  • Inspiring children to learn and encouraging curiosity and enjoyment of learning through imaginative and exciting play.
  • Supported holistic development by enhancing children's communication, physical, and personal-social skills.
  • Established creative and engaging learning stations outdoors to enhance children's curiosity.
  • Maintained accurate learning journals, identifying and addressing data gaps to ensure comprehensive assessment of children's progress.
  • Collaborated with multiple agencies to ensure effective safeguarding and create engaging learning experiences.
  • Following statutory safeguarding policies to protect children from harm.
  • Reporting and recording any welfare concerns immediately to the manager or the appropriate agencies.

Kitchen Assistant

St Francis School
Pewsey, Wiltshire
08.2018 - 10.2024
  • Assisted in the preparation of basic food items under chef supervision, adhering to recipes and quality standards.
  • Cleaned and organised cookware, utensils and dishes to ensure efficient kitchen operations.
  • Upheld high kitchen hygiene standards by regularly cleaning surfaces and equipment, contributing to a safe cooking environment.
  • Maintained cleanliness and organisation of kitchen stations and storage areas.
  • Completed daily cleaning and restocking checklists to support kitchen operations.
  • Followed all rules and regulations related to safe food handling, preparation and storage.
  • Ensured accessibility and hygiene of utensils, dishes and glasses for customer use, supporting overall dining experience.
  • Managed disposal of kitchen waste and recycling to uphold hygiene standards.

Stay at Home Mum

Pewsey, Wiltshire
10.2009 - 09.2021
  • Developed and implemented early childhood learning experiences for daughter, fostering foundational skills in preparation for full-time schooling.

Restaurant Manager

Pizza Bites
Southampton, Hampshire
05.2006 - 09.2009
  • Trained Front of House (FOH) staff on policies, service techniques and communication skills, ensuring adherence to standards for a positive guest experience.
  • Trained newly hired employees on service techniques, company procedures and safety processes.
  • Trained workers in every position, including food preparation, money handling and cleaning roles.
  • Led by example in daily tasks, motivating team through effective pre-shift briefs and fostering a collaborative work environment.
  • Managed conflict resolution among staff and with customers, diplomatically addressing issues to maintain a positive atmosphere.
  • Analysed customer feedback to implement service and menu changes, enhancing customer satisfaction and encouraging repeat business.
  • Worked closely with chef and cooks to determine menu plans for special events or occasions.
  • Guaranteed compliance with food safety procedures and quality control guidelines.
  • Monitored compliance with food hygiene regulations, conducting regular training sessions to ensure staff adherence to standards.
  • Interviewed and hired skilled personnel to fill restaurant positions.
  • Scheduled employees to keep shifts well-staffed.
  • Balanced cash registers at the end of each shift to ensure accurate financial reporting., reconciled transactions and deposited establishment's earnings.
  • Educated staff members on recent procedural and menu changes to enhance service quality. on procedural and menu changes.

Work experience

The Wiltshire Museum
Devizes, Wiltshire
06.1998 - 06.1998
  • Assisting in curation of an art exhibition, selection of paintings and placement.
  • Categorised and identified mystery objects for display to enrich educational offerings.
  • Led guided tours for visitors, sharing knowledge of historical sites and cultural significance.
  • Organised store room and selected new display items to enhance visitor experience.
  • Identified various items, ensuring accurate tracking, documentation, numbering, and cataloguing for efficient inventory management.
  • Production of a museum pamphlet for the educational outreach department.

Education

Bachelor of Arts - Classical Studies

The Open University
Leeds, LDS
01-2024

A-Levels -

St Johns School
Marlborough, WIL
01-2002

GCSEs -

St Johns School
Marlborough, WIL
01-2000

Bachelor of Arts -

St Johns School
Marlborough, WIL

Skills

  • Accessibility compliance
  • Curriculum planning
  • Holistic student support
  • Inclusive education
  • Data analysis proficiency
  • Stakeholder engagement
  • Behaviour management
  • Crisis intervention
  • Project management
  • Collaborative teamwork
  • Creative problem solving
  • Time management and active listening

Interests

  • I am a keen detectorist with some excellent finds, one of which has been through the treasure process
  • I restore vintage radios and modernise them to receive Bluetooth communications
  • I was recently granted a mud larking permit

Timeline

SEND TA.

Excalibur Academies Trust
11.2024 - Current

Early Years Practitioner

St Francis School
10.2021 - 11.2024

Kitchen Assistant

St Francis School
08.2018 - 10.2024

Stay at Home Mum

10.2009 - 09.2021

Restaurant Manager

Pizza Bites
05.2006 - 09.2009

Work experience

The Wiltshire Museum
06.1998 - 06.1998

Bachelor of Arts - Classical Studies

The Open University

A-Levels -

St Johns School

GCSEs -

St Johns School

Bachelor of Arts -

St Johns School
Amy Patten