Summary
Overview
Work History
Education
Skills
Baking, family holidays, dining out, childminding grandkids, fashion, music and animal lover.
Timeline
Generic

Janette Cawkwell

Burnham-on-Sea,SOM

Summary

Committed Personal Care Assistant skilled in supervising and assisting clients with meal preparation and daily activities to promote independence. Caring and compassionate with proven history of positive client feedback. Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in face-paced environments.

Overview

39
39
years of professional experience

Work History

Personal Care Assistant

Self-employeed
01.2011 - 01.2023
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Assisted with transferring and positioning clients, ensuring proper body mechanics to reduce the risk of injury for both parties.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Documented residents' mental status, sleep, and eating patterns in medical record books.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.

Community Care Worker

Brunell Care
01.2002 - 01.2011
  • Contributed to the improvement of community health by conducting regular home visits and assessments.
  • Enhanced client well-being by providing personalized care and support in their homes.
  • Streamlined communication between healthcare providers, clients, and families to ensure optimal care coordination.
  • Delivered high-quality personal care, including bathing, dressing, grooming, toileting, feeding, and mobility assistance for improved client comfort.
  • Developed healthy, nutritious breakfast, lunch, and dinner menus for clients.
  • Assisted clients with prescribed exercises to improve mobility.
  • Observed, monitored and recorded clients' physical and emotional well-being to report changes to senior staff.
  • Assisted clients with mobility such as getting out of bed, dressing and transferring to commode or wheelchair.

Cook Supervisor

Mamas Cafe
01.2000 - 01.2002
  • Ensured consistent food quality with strict adherence to recipes, portion control, and presentation standards.
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Kept kitchen clean and organized by performing daily maintenance tasks.
  • Maintained food safety and sanitation standards.

Waitress

Brittish Car Auctions
01.1997 - 01.2000
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Used cash registers and credit card machines to cash out customers.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Built rapport with regular customers through friendly interactions and attentiveness to their preferences.

Retail Shop Assistant

Hyper Value
01.1996 - 01.1997
  • Processed returns and exchanges efficiently, adhering to company policies while maintaining customer satisfaction.
  • Balanced multiple tasks simultaneously during peak times without compromising quality of service or accuracy in transactions.
  • Boosted customer satisfaction by providing personalized assistance and product recommendations.
  • Resolved customer complaints and issues in a professional manner to maintain positive relationships.
  • Organized merchandise displays for maximum appeal, drawing attention to featured products or promotions.
  • Checked incoming orders and organized new stock.
  • Greeted customers entering store and offered assistance with requirements.

Bakery Production Worker

Pudding Company
01.1995 - 01.1996
  • Assisted in the preparation of bakery displays, ensuring an attractive presentation of products to entice customer purchases.
  • Ensured accurate order fulfillment by carefully packaging finished products.
  • Maintained high levels of product quality by adhering to strict company recipes and baking standards.
  • Collaborated with team members to meet daily production quotas, ensuring timely completion of orders.
  • Maintained clean, organized kitchen to maximize efficiency and food safety.
  • Upheld cleanliness standards within the bakery area, ensuring a safe and sanitary workspace for food preparation.
  • Supported the bakery''s reputation for quality by consistently producing visually appealing and delicious baked goods that met or exceeded customer expectations.
  • Contributed to a positive work environment by collaborating with team members and assisting in various tasks as needed.

Hospitality Assistant

NEC
01.1987 - 01.1995
  • Enhanced guest satisfaction by providing exceptional customer service and promptly addressing concerns.
  • Ensured compliance with safety regulations by regularly inspecting facilities for potential hazards or violations.
  • Maintained cleanliness and organization throughout hotel common areas, contributing to an inviting atmosphere.
  • Prepared food and beverages and verified adherence of quality and safe food-handling standards.
  • Performed general cleaning by sweeping and mopping floors, washing dishes and emptying trash.
  • Reduced risks by maintaining clean and organised work environment.
  • Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
  • Arrived to work in uniform and presentable in appearance to meet restaurant standards.
  • Restocked condiment dispensers, napkins, silverware and drink machines to prevent shortages.
  • Assisted in maintaining a clean and inviting restaurant environment by clearing tables and setting up for the next guests.

Secretary's Assistant

Nuway Styli
01.1984 - 01.1987
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Responded to inquiries from callers seeking information.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Created and updated physical records and digital files to maintain current, accurate, and compliant documentation.
  • Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
  • Managed filing system, entered data and completed other clerical tasks.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
  • Liaised between clients and vendors and maintained effective lines of communication.

Education

High School Diploma -

Kingshurst Comprehensive
Birmingham, United Kingdom
09.1984

Skills

  • Grooming assistance
  • Emotional Support
  • Personal Hygiene Assistance
  • Housekeeping tasks
  • Meal Preparation
  • Compassionate Care
  • Cooking abilities
  • Time Management
  • Family orientated
  • Customer care
  • Organizational Skills
  • Understanding of budgeting
  • Friendly, Positive Attitude

Baking, family holidays, dining out, childminding grandkids, fashion, music and animal lover.

I am a proud mum of 4 and Nanny to 7 grandchildren. I have a passion for baking cakes with the grandkids, delivering hot nutritious meals for the grandchildren, enjoy going on holidays with family and our two Cockapoos, Polly and Rosie. I have always enjoyed music particularly the 80's and 90's and love to have a good dance with friends and family. I am a nature lover who enjoys planting my home and gardens with flowers and plants and dining out with my husband and two teenaged children regularly. 

Timeline

Personal Care Assistant

Self-employeed
01.2011 - 01.2023

Community Care Worker

Brunell Care
01.2002 - 01.2011

Cook Supervisor

Mamas Cafe
01.2000 - 01.2002

Waitress

Brittish Car Auctions
01.1997 - 01.2000

Retail Shop Assistant

Hyper Value
01.1996 - 01.1997

Bakery Production Worker

Pudding Company
01.1995 - 01.1996

Hospitality Assistant

NEC
01.1987 - 01.1995

Secretary's Assistant

Nuway Styli
01.1984 - 01.1987

High School Diploma -

Kingshurst Comprehensive

Similar Profiles

CREATE PROFILE
Janette Cawkwell