Amy Mumford

• Maternity Cover Contract as Executive Assistant for three CEO’s and three Managing Directors.
• Manage highly confidential and sensitive business information, including board-level communications, commercial negotiations, personnel matters, strategic projects, and financial documentation, exercising absolute discretion at all times.
• Take accurate minutes, track actions, and drive follow-through across senior leadership and project teams, ensuring accountability and timely completion of key objectives.
• Coordinate complex internal and external meeting schedules across multiple time zones, liaising with investors, clients, suppliers, and key stakeholders within a fast-paced business environment.
• Oversee global travel arrangements, itineraries, accommodation, and logistics, adapting quickly to changing business priorities and operational requirements.
• Support the Managing Directors with personal diary management, travel, personal commitments, and ad hoc requests, ensuring seamless integration of business and personal priorities.
• Supported marketing initiatives by assisting with content creation, communications, presentations, and promotional materials, contributing to enhanced company visibility and stakeholder engagement.
• Assist with HR administration and policy implementation, supporting employee documentation, onboarding processes, policy updates, staff communications, and adherence to company procedures and employment regulations.
• Create polished presentations, reports, and executive-level documents in line with company branding standards for board, investor, and stakeholder audiences.
• Coordinate company events, leadership meetings, staff engagement activities, and wider organisational initiatives, ensuring all logistics, communications, and materials are delivered to a professional standard.
• Delivered proactive administrative and project support, identifying solutions and improving processes to resolve issues independently before escalation.

• Managed complex multi time zone diaries, inboxes, and schedules for the VP of Technology, Regional Leadership, and five Managing Directors across global remote and hybrid teams.
• Prioritized inboxes, monitored urgent communications, and maintained structured workflows to keep leaders focused on strategic, high impact priorities.
• Resolved diary conflicts, rearranged meetings, and adapted schedules to evolving business and project demands.
• Prepared briefing packs, agendas, reports, presentations, and documentation for leadership and stakeholder meetings.
• Handled confidential business strategies and financial data with full discretion and GDPR compliance.
• Took minutes, tracked actions, and ensured follow through across leadership, software development, and external stakeholders.
• Supported software development initiatives through meeting coordination, documentation, timelines, testing schedules, and progress reporting.
• Assisted AI development planning and implementation, coordinating stakeholder communication, requirements gathering, project updates, and resource planning.
• Coordinated global travel including flights, hotels, visas, insurance, itineraries, and currency requirements.
• Processed expenses, credit card submissions, invoices, and purchase orders accurately.
• Provided HR support including onboarding/offboarding, employee records, recruitment admin, and policy updates.
• Created presentations, branded documents, digital content, and internal communications.
• Managed contractors, suppliers, subscriptions, and software licenses.
• Prepared weekly/monthly reports and executive level presentations.
• Planned team meetings, workshops, leadership events, and virtual conferences.
• Used Microsoft 365, Google Workspace, and project management tools at an advanced level.
• Organized personal and family travel; household admin and bills, booked medical and wellness appointments; managed documents and parcels; maintained confidential personal records.

• Executive Assistant and Office Manager, for the CEO and Managing Director:
• Provided comprehensive administrative support to the CEO, managing schedules and communications effectively.
• Delivered dedicated administrative assistance to the Managing Director, ensuring efficient management of appointments.
• Oversaw office management tasks, ensuring a well-organized and efficient work environment.
• Coordinated complex travel arrangements, including flights, accommodations, and itineraries for business trips.
• Handled property management tasks for several rented properties owned by the CEO, ensuring compliance and maintenance.
• Delivered high-level PA support to the CEO and Managing Director, using strong communication skills to manage diaries, coordinate meetings, and handle confidential correspondence.
• Collected, filed, and distributed legal documents for hearings and cases, ensuring timely access for legal teams.
• Updating briefcase software for all hearings and case preparation
• Processing invoices and accounts
• Managed monthly expenses and corporate credit card submissions, maintaining accurate records for financial oversight.
• Full diary management and meeting coordination
• Typing meeting minutes and producing reports
• Providing a wide range of ad-hoc administrative support
• Arranging business and personal travel, including annual family holidays
• Organising MOTs for personal and family vehicles
• Managing personal insurance renewals (car, health, building, travel)
• Arranging family holidays, day trips, theatre bookings, and other personal events
• Coordinating children’s transportation and monthly school fee payments
• Managing gym memberships and related events
• Purchasing gifts, arranging special occasions, and coordinating personal events
• Maintaining personal files, records, and confidential information
• Assisting with family logistics, childcare coordination, and pet-related tasks
• Adapted to changing priorities and supported urgent tasks.

• Provided comprehensive administrative and personal support to the Marketing Manager, including diary management, travel coordination, and daily task organization.
• Coordinated planning and execution of restaurant openings, ensuring alignment with operational requirements.
• Managed PR materials, product preparation, and event logistics with internal teams and external partners to enhance marketing initiatives.
• Delivered flexible, ad hoc administrative support across the department.

• Provided PA support to General Manager, managing diary, coordinating meetings, preparing documents, and handling confidential information to ensure efficient operations.
• Supported hotel operations by facilitating communication, coordinating departments, and maintaining accurate records and reports to enhance operational effectiveness.
• Contributed to smooth front-of-house operations by overseeing daily workflows and ensuring consistent service standards.

• Led team in delivering exceptional guest experiences, enhancing customer satisfaction and loyalty.
• Developed and implemented service standards that improved operational efficiency across departments.
• Mentored staff to ensure adherence to best practices in guest relations, fostering a culture of excellence.
• Analyzed guest feedback to identify trends and implement strategic improvements for service offerings.

• Supervised play area activities for children
• Party coordinator/supervisor
• Managed front desk operations and team coordination

• university year placement facilitating Christmas events through planning activities and coordinating schedules
• Coordinated operations for conferences and banquets maintaining high standards of service delivery.