Summary
Overview
Work history
Education
Skills
References
Timeline
Generic
Amy Morrison

Amy Morrison

London

Summary

Registered Nurse turned SaaS specialist, bringing a rare combination of clinical insight, sales, coaching and customer success expertise.

Passionate about merging these experiences to deliver seamless client onboarding, tailored training, and measurable product adoption in healthcare technology to drive positive outcomes.

Dedicated to helping clients succeed by making onboarding effortless and engaging, while delivering meaningful, measurable results in a field I genuinely care about.

Overview

10
10
years of professional experience

Work history

Sr Customer Success Executive

Taggstar
London
2025.01 - 2026.02

Sales Development Representative

Taggstar
London
2023.01 - 2025.01

Sales Development Representative

CommVersion
2022.01 - 2023.01

Live in carer

Private employment
Waterford
2021.01 - 2021.09

General Nurse

HSE
Galway
2017.01 - 2021.01

Special Needs Assistant/ Day Centre Coordinator

Spraoi Agus Sport
2016.01 - 2019.01

Education

120 hours certificate -

TESOL/TEFL Academy

Leaving Certificate -

Carndonagh Community School
Donegal

Bachelors Degree - General Nursing

National University of Galway
Galway

CCSM Level 1 - CCSM Level 5 - Customer Success Management

SUCCESSCoaching
2025.06 - 2025.07

Skills

  • Clinical knowledge and patient care
  • Account management and client relations
  • SaaS onboarding and product adoption
  • Customer training and enablement
  • Retention strategies and satisfaction tracking
  • CRM tools (Salesforce, Salesloft, Zendesk)
  • KPI tracking and reporting
  • Stakeholder management
  • Presentation delivery to non-technical audiences

References

References available upon request.

Timeline

CCSM Level 1 - CCSM Level 5 - Customer Success Management

SUCCESSCoaching
2025.06 - 2025.07

Sr Customer Success Executive

Taggstar
2025.01 - 2026.02

Sales Development Representative

Taggstar
2023.01 - 2025.01

Sales Development Representative

CommVersion
2022.01 - 2023.01

Live in carer

Private employment
2021.01 - 2021.09

General Nurse

HSE
2017.01 - 2021.01

Special Needs Assistant/ Day Centre Coordinator

Spraoi Agus Sport
2016.01 - 2019.01

120 hours certificate -

TESOL/TEFL Academy

Leaving Certificate -

Carndonagh Community School

Bachelors Degree - General Nursing

National University of Galway
Amy Morrison