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Dedicated professional with a diverse background spanning corrections, early childhood education, and military service. Possessing strong communication, interpersonal, and leadership skills honed through roles in challenging environments. Adept at fostering positive relationships, problem-solving, and adapting to dynamic situations. Committed to ensuring the safety and well-being of individuals under care while delivering exceptional service. Currently pursuing a Bachelor of Psychology to further enhance understanding and support capabilities.

Adept at enhancing facility security and inmate rehabilitation, I leveraged inmate behavior modification tactics and strong mentorship skills at Ghana Prisons Service to notably reduce recidivism rates. My strategic approach to crisis management and team collaboration has consistently fostered a safe, efficient environment, proving instrumental in achieving key operational goals.

Acting Prison Supervisor with extensive history of exercising sound judgment and reasoned thinking during crisis events. Have developed strong rapport with colleagues and prisoners through mutual respect and confidence in leadership. Excellent grasp of OH&S issues and ways to mitigate risk to staff and stakeholders through early intervention, vast knowledge of Security and emergency management protocols. Adherence and improvement relating to Service Delivery Outcomes (SDO's)

I commenced my corrections career at the Courts in January 2019, where I quickly earned a reputation as a reliable and hardworking officer. While based there, I frequently supported operations at MAP by working in Reception, Operational Support and Units, demonstrating flexibility and a strong work ethic.
In 2020, I transferred permanently to MAP to gain broader experience. Since then, I have taken on the role of Senior Prison Officer on numerous occasions in most areas within the MAP Precinct, contributing to business continuity.
Currently, I manage anywhere from 20 to 40 staff working as a Senior Prison Officer at Courts as well as recently being a Squad Leader for Metro Squad 1 and Metro Squad 7, 2025.
I take pride in my commitment to staff development and workplace safety. I have played a key role in the Peer Assistance and Correctional Team (PACT) initiative, contributing to the Safety Summit and promoting strategies to reduce occupational violence and enhance staff wellbeing.
One of my core strengths is my ability to motivate and empower people, whether they are staff or prisoners. I bring over 30 years of prior professional experience in leadership, training, and performance development, and I actively use these skills to mentor others.
To date, I have trained 44 staff, with my next appointment as Squad Manager for the upcoming March 2026 intake.
I actively push my personal development and work with my mentors to be that best that I can be and I am looking forward to assisting the MAP Precinct with its future success.

Amy McLachlan

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Residential Prison Officer

Family Contact Officer

Operations Prison Officer

Customer Service Assistant

Education

Bachelor of Arts - Criminal Justice

Certificate of Higher Education - Social Sciences

Certificate of Higher Education - Care and Administrative Practice

Scottish Qualifications Certificate - Higher English

Scottish Qualifications Certificate - Higher Modern Studies

Scottish Qualifications Certificate - Higher Business Management