Amy McGee
Edinburgh
Summary
Dynamic fund operations professional with 31+ years of experience in the financial services industry focusing on unit trusts, OEICS and insured funds. Experience in fast-paced, deadline-driven environments, utilising a methodical approach and strong attention to detail to ensure high accuracy and quality service delivery.
Managed and mitigates financial, regulatory and reputational risk by following controls and procedures and ensuring that they remain robust by contributing to their development and improvement.
Overview
32
32
years of professional experience
Work history
Insured Fund Dealer
Aegon UK
Edinburgh
2008.12 - Current
- Execute and validate trades - approximately 200 daily trades across 40 fund managers and 4 valuation points and make payments for any T-2 trades
- manage cash positions for all funds within agreed parameters
- validate trades placed including prices received and instruct the TPA; Citi to update systems within agreed SLAs
- develop and maintain effective relationships with Finance and externally in particular with fund managers, their TPAs and Citi to address dealing and process issues, improve working processes and controls. Respond to queries within service standard
- Facilitate team members' learning by delivering training, promoting best practices and writing and updating procedures
- involved in coordination and execution of fund launches, fund closures and fund changes such as fund mergers
- Maintain and update static data for the underlying assets held with the fund managers for our insured funds e.g. fund manager non UK holidays, settlements details, contact details, etc
- produce and send monthly accruals and quarterly actual postings for daily bank interest across all funds
Intermediate Service Representative
Citigroup
Edinburgh
2006.08 - 2008.11
- collaborated with colleagues as part of the outsourcing project team to define, test and implement new unit matching and trade processing systems
- was part of a model office that would mirror my responsibilities in the unit matching and dealing team including the unit matching process, deal placement within tight market driven time-scales, settlement process, setting up and maintenance of static data and client reporting.
- created and developed operational process and procedures
Retail Dealing Officer
First State Investment (UK) Limited
Edinburgh
1998.03 - 2006.08
- Processed and authorised phone, fax and written trades for unit trusts and OEICs, including new client setups.
- Reported 'manager's box' decisions to depository to maintain compliance.
- Distributed daily prices to market accurately and promptly.
- Liaised with internal and external clients to provide information and resolve queries efficiently.
- Collaborated with third-party administrators to ensure seamless operations.
- Trained and supported new team members, enhancing overall team capability.
Pension Administrator
Guardian Financial Services
Edinburgh
1996.03 - 1998.03
- Produced and distributed retirement quotes for buy-out pension policies.
- Settled retirement and death claims for buy-out pension policies efficiently.
- Dealt with customer and IFA queries
Trainee Bank Officer, Registrars Department
The Royal Bank of Scotland
Edinburgh
1994.06 - 1996.03
- Updated customer registration system to accurately reflect share ownership.
- Assisted customers by addressing queries and providing timely solutions.
- Investigated issues related to returned distribution payments and resolved discrepancies.
- Maintained organised files and records for efficient retrieval.
Skills
- Strong team collaborator with a focus on refining processes and solving complex challenges
Timeline
Insured Fund Dealer
Aegon UK
2008.12 - Current
Intermediate Service Representative
Citigroup
2006.08 - 2008.11
Retail Dealing Officer
First State Investment (UK) Limited
1998.03 - 2006.08
Pension Administrator
Guardian Financial Services
1996.03 - 1998.03
Trainee Bank Officer, Registrars Department
The Royal Bank of Scotland
1994.06 - 1996.03