Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amy Major

Psychology Graduate
Wirral

Summary

Psychology graduate with a 2:1 from Liverpool John Moores University, equipped with key skills in critical thinking, ethical awareness, problem-solving, time management, research and effective communication. My final year project explored the impact of viewing a non-violent crime on fear of crime and anxiety among Generations Y and Z, through which I independently collected, analyses, and interpreted data using SPSS. This developed my technical proficiency beyond earlier assignments that used pre-existing datasets. I maintained a strong performance across all modules, with a particular interest and high achievement in forensic psychology, reflecting my enthusiasm and capability in this field. Alongside my studies, I worked part-time as a Sandwich Artist at Subway and I’m currently working as a Team Member at Mecca Bingo, which is part of The Rank Group Plc, enhancing my communication, teamwork, and customer service skills in fast-paced environments. I am now seeking opportunities to apply my academic knowledge and practical experience in clinical, forensic, or graduate development settings.

Overview

4
4
years of professional experience

Work History

Team Member

The Rank Group Plc
07.2023 - Current
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Developed strong cooperative relationships with coworkers and managers.
  • Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
  • Contributed to team success by completing jobs quickly and accurately.
  • Ensured smooth operations during peak periods via effective time management techniques such as delegation and task prioritization.
  • Maintained strict adherence to company policies and procedures while sustaining high-quality work standards under pressure.

Sandwich Artist

Subway
07.2021 - 12.2022
  • Collaborated with team members to maintain a smooth workflow during busy hours.
  • Kept workplace clean and organized in line with restaurant policies.
  • Trained team members to prepare sandwiches and other items according to instructions.
  • Greeted guests, promoted specials, and took orders.
  • Operated the cash register with accuracy, ensuring proper handling of transactions.
  • Promoted hygiene practices within the team by consistently following food safety guidelines and regulations.
  • Upheld high standards of customer service at all times to enhance client loyalty and satisfaction.

Education

Bachelor of Science - Psychology

Liverpool John Moores University
Liverpool
04.2001 -

Skills

Customer service

Teamwork and collaboration

Complaint resolution

Money handling

Workplace safety

Friendly, positive attitude

Problem-solving

Equipment operation

Clear communication

Flexible and adaptable schedule

Following instructions

Training and mentoring

Timeline

Team Member

The Rank Group Plc
07.2023 - Current

Sandwich Artist

Subway
07.2021 - 12.2022

Bachelor of Science - Psychology

Liverpool John Moores University
04.2001 -
Amy MajorPsychology Graduate