Amy Lavelle

*Includes sabbatical leave period to peruse personal development*

• Prioritised tasks effectively by managing daily workload and meeting tight deadlines under pressure to ensure high team morale and enhanced success.
• Kept up-to-date knowledge with purchasing and contracting regulations, learning and understanding in fast paced environments.
• Developed negotiation strategies to secure advantageous terms and conditions from suppliers to obtain reduced costs achieving optimum business profits.
• Benchmarked costing to inform budgetary decisions, improving department profits managing to grow the department by 80% each year.
• Handled external customer queries/returns efficiently, maintaining positive relationships and constructive research.
• Analysed sales trends to predict future buying needs accurately, this allowed for a greater customer relationship and understanding.
• Sourced new suppliers to boost product offerings and increase profit margins at each store location.
• Identified stock quantity and quality, delivery times and other contract conditions to be met.

• Prepared in-depth reports and presentations for senior board meetings and decision-making processes
• Conformed letters, emails and forms to office standards under fast daily deadlines.
• Completed data entry projects, verified accuracy and assigned classifications to information.
• Resolved administrative issues promptly, minimised downtime in operations leading to team efficiency.
• Managed invoice processing tasks accurately and efficiently.
• Updated executive diaries with daily appointments, set reminders, and added key details
• Liaised with clients and stakeholders for effective relationship management, reviewing average 70 customer calls per day.

• Coordinated with sales team for product promotion strategies.
• Managed customer database to improve targeted marketing efforts.
• Organised marketing plans and programmes to best support business growth and development.
• Networked with media and PR professionals to build campaign reach.
• Compiled industry data on competitor pricing, materials costs and supply chain issues to help set accurate pricing.

• Enhanced brand awareness by creating compelling web copy that aligns with marketing goals.
• Organised marketing plans and programmes to best support business growth and development.
• Brainstormed ideas with clients and stakeholders to maximise project potential.
• Drafted product descriptions and blogs for clients.