AMY HEPPLE

Personal Assistant

Leigh Day

London

05.2007 - 08.2025

Established PA with 18 years experience working for partner and management board member.
Coordinating and managing management board member’s diary and arranging departmental and firm wide meetings.
Extensive diary management, booking external meetings, seminars, travel, accommodation and taxis as well as preparing travel itineraries and drafting agendas.
Extensive inbox management including monitoring and responding to a high volume of emails on principal’s behalf as well as drawing attention to those that require a response.
Answering calls and emails and handling queries which can involve dealing with the press/media in relation to high profile cases. Following up with principal with regard to these queries.
Providing full support in relation to client cases including data management.
Complying with strict court timetables and ensuring deadlines are not missed.
Providing confidential support to senior shareholder to include preparation of a twice yearly budget memo for the Management Board and Partners.
Producing accurate documents from dictation, verbal or handwritten notes as well as preparing correspondence on principal’s behalf.
Preparing presentations for seminars and organising presentation handouts to attendees.
Liaising with marketing team to xxxxxxxxxxxxxx
Coordinating departmental social events, initiating surveys to staff, obtaining quotes from venues and finalising arrangements.
Change Champion committee member which involved being the team spokesperson, collecting data and distributing information and feeding back concerns in preparation for an office move of over 400 staff to new premises in September 2021.
Reviewing filing and office systems including scanning all correspondence to system to help implement a paper-lite system.
Meeting clients, experts and barristers ahead of meetings.
Involvement in recruitment and interview processes.
Liaising with finance team to provide monthly information in relation to bills and costs due in.
Attending compliance training in relation to SRA and GDPR regulations.
A super user on a new case management system, acting as a trouble shooter for problems and queries within the department.
Coordinating team appraisals.
Extensive personal work for principal.