Summary
Overview
Work History
Education
Skills
Accomplishments
Interests
Certification
Additional Information
Timeline
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Amy Gwynne

Amy Gwynne

Hospitality
London,CBF

Summary

Passionate about people and creating great experiences, I thrive in the fast-paced world of hospitality. With a background in both service and corporate roles, I’ve developed strong communication, organisational, and customer service skills. I’ve built a career in hospitality, enjoying the dynamic and social environment it offers. Having worked in some of London’s busiest venues, I’m now looking for a fresh opportunity to bring my energy, adaptability, and enthusiasm to a new team.

Overview

3
3
years of professional experience
3
3
Certifications

Work History

Campaign Coordinator

BrewDog
05.2022 - 04.2023
  • Led content creation for key marketing campaigns across digital channels, including social media, e-commerce, paid media, and marketing materials.
  • Managed multiple projects simultaneously, ensuring deadlines aligned with product and campaign launches while maintaining high-quality outputs.
  • Collaborated closely with the Campaign Manager and marketing team to ensure brand vision and visual consistency across all channels.
  • Acted as the main point of contact for external photographers, videographers, and models, coordinating shoots and ensuring smooth execution.
  • Directed high-impact photoshoots, providing creative guidance to ensure deliverables met brand standards and timelines.
  • Fulfilled internal product photography briefs for new beers, SKUs, and merchandise, ensuring all images adhered to brand guidelines.
  • Developed and maintained a high-quality digital asset library, ensuring seamless access to content for the marketing team.
  • Acted as the brand guardian for website content, ensuring high-quality, optimised visuals that were engaging and consistent with the brand.
  • Managed digital asset platforms (SharePoint & Brand Folder), ensuring content was up to date and easily accessible to the wider team.
  • Supported the wider marketing team with ad-hoc content requirements, including resizing assets and contributing to the development of content calendars.

Social Media Content Creator

BrewDog
05.2022 - 05.2022
  • Supported global social media strategies, ensuring brand consistency across international markets.
  • Assisted in creating and scheduling tailored content for regional platforms while maintaining brand guidelines.
  • Monitored trends and competitor activity, providing insights to optimise content and engagement.
  • Analysed social media performance, collaborating with teams to improve content and campaign effectiveness.
  • Created customised content calendars, managed paid campaigns, and supported digital events and product launches.

International Social Media Support

BrewDog
08.2021 - 05.2022
  • Supported global social media strategies across multiple international markets, ensuring consistency with BrewDog’s brand.
  • Assisted in creating and scheduling social media content for regional platforms, tailoring it to local audiences while maintaining brand guidelines.
  • Monitored trends and competitor activity across regions, providing insights to optimise content and engagement.
  • Analysed social media performance and collaborated with teams to improve content and campaign effectiveness.
  • Contributed to content calendars, managed paid social campaigns, and supported international digital events, product launches, and promotions.

Bar Staff & Host

BrewDog
07.2020 - 12.2021

Host – BrewDog

  • Welcomed and seated guests, ensuring a warm and friendly greeting to create a positive first impression.
  • Managed reservations and efficiently organised seating arrangements to optimise guest flow and minimise wait times.
  • Provided detailed information on menu items, promotions, and events, enhancing the overall customer experience.
  • Addressed customer queries and resolved complaints promptly and professionally to maintain high satisfaction levels.
  • Worked closely with bar and kitchen teams to ensure smooth service and uphold quality standards, contributing to an enjoyable atmosphere for all guests.

Bar Staff – BrewDog

  • Delivered exceptional customer service in a fast-paced environment, ensuring a positive and memorable experience for all guests.
  • Served a variety of craft beers, cocktails, and beverages, offering expert recommendations and promoting new products to enhance customer choices.
  • Maintained a clean, organised bar area, adhering to health and safety regulations to ensure a safe and efficient workspace.
  • Processed customer orders efficiently, handling cash and card transactions accurately and ensuring quick service.
  • Collaborated with team members during peak times to provide smooth, efficient service while upselling drinks and food items to drive sales growth and meet targets.

Education

Bachelor of Arts - Film Production

University of Portsmouth
Portsmouth
04.2001 -

Higher Education Diploma - Digital Film & Screen Arts

University For The Creative Arts
Surrey
04.2001 -

Skills

Social media promotion

Accomplishments

  • In April 2022, I was honoured to receive BrewDog's company-wide "Top Dog" award, recognising my hard work and contributions over the past year. I was nominated and awarded for consistently going above and beyond in delivering results, demonstrating initiative, and supporting my colleagues. This recognition reflected my dedication to achieving team and business goals, as well as my proactive approach to overcoming challenges and contributing to a positive work environment.


  • I received professional training in Theatre and Dance from a young age and had several opportunities to perform in London's West End. Additionally, I had the honour of singing in front of Andrew Lloyd Webber and dancing alongside renowned ballet dancer Wayne Sleep.


Interests

Film & Photography

Playing the Guitar & Piano

Travel

Reading

Interior design & Home Improvement

Water Sports

Performing Arts

Animal Care & Rescue

Certification

Driving Lisence

Additional Information

Career Break
April 2023 – Present

  • Focused on personal growth and skill development, including managing a home renovation project.
  • Explored freelance opportunities, providing design and trade services for local clients.
  • Volunteered as a carer for an elderly couple, gaining hands-on experience in personal healthcare and community support.
  • Assisting with the rescue and rehabilitation of abandoned animals after the Pandemic.
  • Prioritised personal well-being and built resilience, preparing for the next professional challenge.

Timeline

Campaign Coordinator

BrewDog
05.2022 - 04.2023

Social Media Content Creator

BrewDog
05.2022 - 05.2022

International Social Media Support

BrewDog
08.2021 - 05.2022

Bar Staff & Host

BrewDog
07.2020 - 12.2021

Driving Lisence

06-2017

PADI Scuba Diving - Open Water

12-2016

PADI Scuba Diving -Dry Suit Diver Speciality

12-2016

Bachelor of Arts - Film Production

University of Portsmouth
04.2001 -

Higher Education Diploma - Digital Film & Screen Arts

University For The Creative Arts
04.2001 -
Amy GwynneHospitality