Summary
Overview
Work history
Education
Skills
Timeline
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Amy Greenaway

Carrickfergus,Mid and East Antrim

Summary

I am Compassionate and hardworking I have a willingness to learn. I am a great team player, I have always wanted to get into a teaching assistant roll but having my own kids young I haven't had that chance. I am ready to make that next move, I have two autistic brothers that I take care of regularly and really feel this is the job that would suit me best and that I am very passionate about.

Overview

11
11
years of professional experience
7
7
years of post-secondary education

Work history

Keyholder

Poundstretcher
Carrickfergus, Mid and East Antrim
01.2023 - Current
  • Organised stock inventories regularly, ensuring product availability at all times.
  • Collaborated with management in implementing promotional activities for increased sales.
  • Handled escalated issues from customers promptly, ensured optimal resolution was achieved.
  • Upheld highest levels of cleanliness throughout store premises for a pleasant shopping atmosphere..

Sales assistant/ street kitchen

Spar
Carrickfergus, Mid and East Antrim
03.2015 - 08.2017
  • Delivered exceptional after-sales service, encouraging repeat business.
  • Handled high-pressure situations calmly,
  • Monitored trends in consumer behaviour with keen attention to detail.
  • Learnt about new products quickly, providing comprehensive guidance to customers.

Laundry assistant

Suits
Carrickfergus, Mid and East Antrim
08.2014 - 03.2015
  • Delivered excellent customer service, resolving complaints promptly and professionally.
  • Sorted clothes according to colour and fabric type for optimum cleaning results.
  • Expedited turnaround times for large orders through proper scheduling and prioritisation of tasks.

Education

GCSEs -

Carrick College
Carrickfergus, Mid and East Antrim
09.2007 - 06.2012

btec Level 2 - customer service

City and Guilds
Larne
09.2013 - 06.2014

level 2 -

City and Guilds
Carrickfergus
09.2013 - 06.2014

Placement -

Sullatober daycare
Carrickfergus, Mid and East Antrim
06.2013 - 08.2013

Mental health wellbeing -

Northern Regional College
Carrickfergus
02.2022 - 09.2022

Skills

  • Time management
  • Adaptability
  • Great listening skills
  • Attention to detail
  • Patience and tolerance
  • Team player
  • Creative thinking

Timeline

Keyholder

Poundstretcher
01.2023 - Current

Mental health wellbeing -

Northern Regional College
02.2022 - 09.2022

Sales assistant/ street kitchen

Spar
03.2015 - 08.2017

Laundry assistant

Suits
08.2014 - 03.2015

btec Level 2 - customer service

City and Guilds
09.2013 - 06.2014

level 2 -

City and Guilds
09.2013 - 06.2014

Placement -

Sullatober daycare
06.2013 - 08.2013

GCSEs -

Carrick College
09.2007 - 06.2012

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Amy Greenaway