Amy Flint

(Assisted with tasks during temporary employment to ensure smooth operations)

• Provided friendly, efficient customer service, effectively managing challenging situations.
• Resolved customer issues, contributing to improved satisfaction.
• Used Microsoft Word, Teams and other software tools (such as INEXO) to create documents and clear communications.
• Carried out day-to-day duties accurately and efficiently.
• Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
• Completed tasks consistently within tight deadlines, ensuring reliable support.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Offered friendly, efficient customer service and handled challenging situations with ease.

•Successfully managed high-volume periods during peak hours, maintaining
efficiency and professionalism
•Train and mentor new staff, improving overall team performance and cohesion
•Keep up smooth operations and promptly addressed any customer concerns or
complaints
•Greet and serve customers, taking accurate orders, ensuring timely delivery

• Took calls over the phone for bookings and enquiries

•Operated tills with care and precision to accurately process cash and credit card
transactions-including cashing up self checkouts and mainline tills at end of shifts
•Updated product labelling and pricing to reflect discounts and offers
•Covered extra shifts and maintained a flexible schedule to achieve store goals
•Documented stock count and operations to track usage and procurement

• Responded professionally to customer complaints; resolved issues amicably.

• Maintained compliance with health and safety regulations during event set-up and take-down, ensuring a safe environment for attendees.
• Collaborated with event managers to clarify specific requirements for each function, facilitating seamless event execution.

•Completed administration tasks to maintain accurate, up-to-date records and
documentation
•Planned and prioritised successfully to achieve busy workloads under pressure
•Communicated professionally during written and verbal interactions

•Coordinated appointment scheduling, enhancing efficiency of daily operations.

•Greeted incoming patients in a professional manner and provided friendly,
knowledgeable assistance
•Kept reception area clean and neat to give visitors/ patients a positive impression
•Reduced waiting times through effective time and resource management