Talented professional considered knowledgeable leader and dedicated problem solver. Brings 12 years of valuable expertise to forward company objectives. Attentive to detail with experience in coordinating projects, programs and improvements. Skilled in business planning and organisation to maintain smooth daily operations.
Work well under pressure to tight timescales in both traditional and agile environments.
Overview
22
22
years of professional experience
1
1
Certification
Work history
Production Area Manager
Inspired Pet Nutrition
Bodelwyddan, Denbighshire
01.2025 - Current
Work safe home safe is our mantra,I drive this through behavioural based safety management daily walking the plant observing operations conducting tasks and correcting behaviours via our hazard observation system.
Working closely with the Technical manager and the quality team on site ensuring quality standards are followed by the teams, attending daily panels reviewing product quality and using root cause analysis to eliminate any deviations from specification.
During the last 6 months stepped up to run half of the site after 3 months being in my new role and delivered a BRC A grade in the dry plant and BRC AA grade in wet plant.
On a regular basis visitors attend site and I walk them around explaining production process being made through to packing of the product for dispatch.
Led continuous improvement initiatives, supporting sustainable growth.
Advocate for GMP standards and food safety.
Leading daily team meetings to address goals and challenges effectively.
Streamlined production processes, increasing efficiency across operations.
Attend area sic meetings chaired by the shift leaders to mentor and coach them in the meeting delivery and the goal setting.
Take a lead troubleshooting production issues, minimising downtime and delays.
Process confirm to ensure safe working and SOPs followed.
Fostering a positive work environment through effective leadership practices.
Boost team morale with recognition and celebrating success along the way.
Oversea recruitment of manufacturing staff, including selection, training, probationary and performance management.
Creation and Implementation of operational procedures (SOPs) for enhanced production efficiency.
Taking the lead as project manager for improvements to my area with shift leaders supporting from data gathering to meeting suppliers and trialing before I write the CAPEX and present to the companies COO.
Adhering to wage budget and weekly DCOP for my areas.
I have worked hard on building my teams skills and confidence within the area shift lead populations to establish succession planning as the business grows at pace.
Area Shift Lead
Inspired Pet Nutrition
Bodelwyddan, Denbighshire
04.2024 - 01.2025
Driving a one team mentality to ensure the operators fully understand daily targets/goals we are accountable for delivering.I do this through a clear communication at the start of shift brief meeting, delegating responsibilities to the key skilled operators then driving the shift with energy and pace
Motivating my team throughout shifts keeping them up to date with the shift performance.We intern celebrate the wins together
Encourage my team to share their knowledge with each other to improve the overall teams performance
Constantly seize opportunities to improve the ‘operators skillsets to close knowledge gaps and periodically conduct one to one appraisals with my team to keep on track.
Trained and mentored new employees to maximise team performance
Stepping up covering the area during the Area Managers absence and take on additional tasks to support the Area Manager
Updating and create SOP’s within the area I am responsible for validating them with operators then rolling out across the area teams
Coaching two skilled operators on my shift for succession planning.they are now independently running shifts to a high standard which will support with business expansion plans.My area manager moves operators onto my shift to get further development
Attend DOR meetings discussing plan attainment,OEE Metrics and escalate any risks that have come from my shift start up meeting with my operators
Lead by example and demonstrated company best practices at all times
Manage staff levels,allocate resources for production plans using RPRPRT
Act as a role model showcasing the correct behaviours expected as a leader ensuring Health and safety is adhered too along with food safety compliance
Approachable and available to resolve problems for the operators
Forward-Thinking mindset to anticipate and quickly eliminate issues on shift
Involved in liaising with external engineers/specialists visiting area as part of our continuous improvement agenda
Area Manager
Home Bargains
, North Wales
04.2011 - 04.2023
Delivered on project key objectives with agreed budgets, timelines and standards.
Identified and deployed resources with individual responsibilities for project completion and inturn giving my team responsibilities to allow them to be stretched.
Managed workforce planning, compiling information for informed decision-making.
Built and nurtured professional relationships with wide range of stakeholders.
Assured projects followed internal quality standards.
Through conducting compliance audits and risk assessments, ensure regulatory requirements are embedded within my team.
Facilitating training of new managers by developing & executing training programmes in 1 of only 3 academy’s in the region.
Providing holiday/absence cover for the Regional Manager through weekly S&OP meetings as required
Store Manager
B&M Retail
Ruthin, Denbighshire
09.2009 - 03.2011
Challenged and inspired team members to achieve business results.
Conducted recruitment, hiring and onboarding store staff.
Approached new tasks and projects with enthusiasm and passion, increasing employee motivation and morale.
Upskilled staff through training opportunities, enhancing team capabilities.
Conducted audits and risk assessments to achieve regulatory compliance.
Managed staffing schedules for high numbers of employees, delivering operational efficiency whilst remaining under budget.
Analysed daily and weekly sales results and kept team informed along with the Area Manager on sales performance.
Team Leader
Boots the Chemist
Broughton, Flintshire
10.2003 - 08.2009
Resolved employee relations issues.
Professionally handled difficult customer complaints and objections to maintain first-class customer service standards.
Fostered positive employee relationships through communication, training and coaching.
Provided leadership and direction for employees, supervising activities to drive productivity and efficiency.
Completed opening and closing procedures each day.
Duty managed the store in the absence of store manager
Education
A-Levels -
St David’s Sixth Form
Flintshire
09/2003 - 05/2005
Skills
Leadership
Key Performance Indicator monitoring
Eliminating non value added costs
Customer service
Problem solving / root cause analysis
Excellent communication and stakeholder engagement
Mentoring and coaching
Deadlines
Data/Trend Analysis
Talent review
Certification
HACCP certification
TACCP & VACCP certification
Accident Investiagtion certification
Level 2 & 3 Food Hygiene and Safety for Manufacturing
Extruder Operator/Production Scheduler/Inventory Specialist at Red Collar Pet Foods/Hills Pet NutritionExtruder Operator/Production Scheduler/Inventory Specialist at Red Collar Pet Foods/Hills Pet Nutrition