Amy Evans

• I was handling the tills and cash machines in order to process the customers orders, I was involved in stock rotation, processing hot drinks and also cooking the food in the kitchen on off chances when asked to
• This involved in staff rotation so I was also cleaning inside and outside premises of restaurant.

• As a lead sports coach we are there to take and enforce engagement with children 8-17 getting them involved in sporting activities to reduce the amount of anti social behaving
• We work within schools and youth centres over Staffordshire and stoke to bring the community of the younger generation a change for the better.

• This involves me working on reception desk's helping customers with questions and queries on regards to anything they need to know
• I also worked in the cafe on tills handling cash and been the front of house on customer service
• I have also began shifts that involve me to setting up required sports events when booked in such as badminton, table tennis, gymnastics competitions.

• Currently a receptionist for a council based company in the leisure and health department includes cash handling, customer service, making booking, taking payments, cashing up, money handling, data protection, but making sure guests always come First and enjoy their day at the swimming baths.

I am responsible for my own clinic inside of the store 5 days a week where i conduct comprehensive assessments of patients ears using hand held otoscopy and video otoscopy. During these appointments we are to follow guidance set by different governing bodies on best practices, clinical skills, and professional developments to ensure I am taking due care of the patient in the store and appointments. Whether this is following on appointments, new appointments or queries and questions in their appointments to ensure they are receiving the best customer care but also improving patient satisfaction by providing compassionate and attentive care to individuals with various healthcare needs.

Audiology administrator making sure all invoices are paid on time and I invoice for us to be paid to us from NHS. Managing the day to day diaries for appointments to make sure alll appointments are completed and correctly booked with the correct information for contact with the patient. Answering phone calls and emails with general questions and bookings.