Amy Deakes
Leeds,West Yorkshire
Summary
Detail-oriented professional with expertise in business operations management, office record management, and event coordination. Proficient in Microsoft Office, inventory management, and data oversight, with a proven ability to streamline scheduling and calendar processes. Adept at minute taking and maintaining accurate records to support organisational efficiency. Committed to leveraging skills in administrative excellence to drive operational success.
Overview
18
18
years of professional experience
Work history
Business Manager
Leeds & York Partnership NHS Foundation Trust
Leeds, West Yorkshire
10.2023 - Current
- Managing daily operations to ensure smooth workflow and efficiency.
- Facilitate structured team meetings to monitor performance, address service issues and align objectives with strategic priorities.
- Oversee recruitment, onboarding, workforce planning and professional development to foster a high-performing team culture.
- Monitor staff performance, conduct appraisals and implement structured improvement plans where required.
- Support senior leadership in service planning, governance reporting and continuous improvement initiatives.
- Compiling financial data for business forecasting and budgeting.
- Processing contractor salaries and reconciling individual accounts
Administration Assistant
Impact North
Leeds, West Yorkshire
04.2022 - Current
- Assisting with HR duties and staff onboarding experience.
- Ensure smooth running of daily operations through diligent calendar management.
- Perform general clerical duties as required, contributing to overall operational efficiency.
- Prepare reports to support decision-making processes.
- Maintain office supplies inventory for seamless operations.
- Take minutes during meetings with accuracy and precision, facilitated follow-up actions efficiently.
Business Operations Officer
NSCAP, LYPFT
Leeds, West Yorkshire
03.2019 - 10.2023
- Responsible for administration and organisation of two postgraduate level courses
- General office duties e.g - fielding telephone/email/social media enquiries, website updating, using pure360 software to prepare and distribute mail-outs, data management, preparing course materials, handling student queries etc.
Academic Services Officer
NSCAP, LYPFT
Leeds, West Yorkshire
08.2009 - 03.2019
- Administrator for postgraduate, short courses and conferences
- General office duties
Course Administrator
NSCAP, LYPFT
Leeds, West Yorkshire
08.2008 - 08.2009
- Short course administrator
- General office duties
Education
Master of Science - Health Research
University of Leeds
04.2001 - 2016
Bachelor of Science - Psychology
University of Lincoln
04.2001 - 2008
Skills
- Business operations management
- Office record management
- Event coordination
- Microsoft Office proficiency
- Inventory management
- Minute taking
- Data management
- Scheduling and calendar oversight
- Financial literacy
References
References available upon request.
Timeline
Business Manager
Leeds & York Partnership NHS Foundation Trust
10.2023 - Current
Administration Assistant
Impact North
04.2022 - Current
Business Operations Officer
NSCAP, LYPFT
03.2019 - 10.2023
Academic Services Officer
NSCAP, LYPFT
08.2009 - 03.2019
Course Administrator
NSCAP, LYPFT
08.2008 - 08.2009
Master of Science - Health Research
University of Leeds
04.2001 - 2016
Bachelor of Science - Psychology
University of Lincoln
04.2001 - 2008