Summary
Overview
Work History
Education
Skills
Websites
Timeline
Generic

Amy Bossons

Staffordshire Based

Summary

I am a qualified Interior Designer with a successful history in leadership and project coordination. Offering a passion for design, problem solving and creative solutions, I am dedicated and meticulous towards achieving the end result. My degree has provided me with the skillset and knowledge of functionality, sustainability and aesthetic design.


I have obtained knowledge of customer satisfaction through experience in food and beverage and retail, which has allowed me to understand key focus points to ensure improvement. In addition to compiling, understanding and implementing feedback from colleagues and customers alike.

Overview

7
7
years of professional experience

Work History

Project Coordinator

B&Q
10.2022 - Current
  • Kept projects on schedule by managing deadlines and adjusting work load.
  • Oversaw multiple projects simultaneously to completion by prioritising needs and delegating tasks.
  • Managed competing demands and professionally adapted to frequent change, delays and unexpected events.
  • Built rapport and lasting professional relationships.
  • Monitored project progress, identified risks and took corrective action as needed.
  • Monitored project progress and team member performance closely in order to proactively manage mistakes or delays.
  • Sourced, recruited and managed installers in line with company process, required for customer installation projects.

Showroom Advisor

B&Q
09.2022 - 10.2022
  • Support the customer virtually and face to face in designing their kitchens, bathrooms and bedrooms.
  • Advising customers on layouts and design solutions.
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.

Food and Beverage Team Leader

Alton Towers
06.2019 - 09.2022
  • As shift manager, directed hosts and bar staff to ensure a smooth operation.
  • Responded to customer complaints, addressing concerns, and distress with polite interactions.
  • Communicated clearly through team briefs to guarantee staff members were kept up to date.
  • Adhered to corporate efficiency and profitability goals for beverage purchasing and distribution.
  • Conducted hands-on training for equipment, demonstrating proper technique and safety protocols.

Food and Beverage Hostess

Alton Towers
10.2016 - 06.2019
  • Welcomed guests and planned seating based on availability.
  • Minimised customer service complaints by managing customer expectations during busy periods.
  • Multi-skilled to handle different restaurant roles. Including; bar, table service, kitchen and cafe.
  • Demonstrated the innovative ordering system to guests and assisting with their queries.

Education

Bachelors of Arts With Honours - Interior Design

University of Derby
12.2022

Level 3 BTEC - Graphic Design

Stoke Sixth Form

Level 2 BTEC - Construction

Stoke Studio College

9 GCSE's - At Grade C Or Above.

Discovery Academy

Skills

  • Sketch-Up
  • AutoCAD
  • Adobe Softwares (Primarily Illustration and Photoshop)
  • Microsoft Software (Primarily Excel, Word and Powerpoint)
  • Project Management
  • Presentation Creation and Delivery

Timeline

Project Coordinator

B&Q
10.2022 - Current

Showroom Advisor

B&Q
09.2022 - 10.2022

Food and Beverage Team Leader

Alton Towers
06.2019 - 09.2022

Food and Beverage Hostess

Alton Towers
10.2016 - 06.2019

Bachelors of Arts With Honours - Interior Design

University of Derby

Level 3 BTEC - Graphic Design

Stoke Sixth Form

Level 2 BTEC - Construction

Stoke Studio College

9 GCSE's - At Grade C Or Above.

Discovery Academy

Similar Profiles

CREATE PROFILE
Amy Bossons