Dedicated customer service professional with over 20 years’ experience in various customer facing roles. Proficient in Outlook, Word, Excel and Diary Management. Committed to providing an outstanding customer service experience while using strong communication skills. Experience of the Airline, Food and Beverage and Fire Safety Service sectors.
Overview
6
6
years of professional experience
Work history
Maintenance Coordinator
Alarmtec Ltd
03 2025 - Current
Providing admin support to the engineering team.
Coordinating maintenance servicing and remedial work schedules.
Supporting engineers with planning and communication.
Maintaining accurate reports, records and inspection data.
Supporting health and safety admin and audits.
Participating in audits and improvement initiatives.
Operations and Purchasing Administration
Little and Cull Ltd
Exeter
11 2023 - 03 2025
Answering emails and phone calls from suppliers, checking orders and booking in deliveries.
Providing admin support to the production manager, take meeting notes, diary management and production scheduling.
Working with food safety team to ensure compliance.
Providing support to the leadership team on implementation of a new health and safety plan.
Clinical Administration and Receptionist
Newmedica Eye Health Clinic
06.2023 - 11.2023
Running the reception in a busy private medical practice, checking in patients and preparing patient files and collecting patient information.
Answering calls from patients, opticians and other medical professionals.
Deli Counter Assistant
Greendale Farm Shop
11.2022 - 02.2023
Working in a seasonal role assisting on a busy deli counter at a farm shop.
Clinical Administration and Receptionist
Victoria Road Dental – Exmouth
Exmouth Devon
01 2022 - 08 2022
Checking in patients and making sure the practice diaries were managed.
Answering emails and phone calls from patients, opticians and other medical professionals.
Administration Executive
Craft Gin Club
10 2021 - 11 2022
Responding to a large volume of customer queries from subscription members during a time of growth and new business for the company.
Took responsibility for responding to customer contact via social media channels such as Facebook and Instagram
Assisted the marketing manager with company updates on LinkedIn
Worked with marketing collegues on social media marketing campaigns
Bank Administration
CAMHS Brent (Children and Young Adults Mental Health)
10.2019 - 08.2021
Answering emails and phone calls from families, schools and other medical professionals.