Summary
Overview
Work history
Education
Skills
Affiliations
Timeline
SalesManager
Amy Beggans

Amy Beggans

Glasgow

Summary

Enthusiastic management professional with demonstrated success supervising staff and building teams. Proven history of achieving sales goals by monitoring employee performance and coaching staff on effective sales methods. Skilled in solving complicated issues and making proactive operational changes. Dedicated Assistant Manager with extensive experience in profitable, smooth-running sales operations. Adept in charismatic management techniques, inspiring team leadership and effective budgetary operations. Specialist knowledge of insurance products and regulations..

Overview

9
9
years of professional experience

Work history

Assistant Manager

McDonald's
Glasgow
09.2016 - Current
  • Addressed customer issues calmly and professionally, delivering quick, successful resolutions.
  • Trained staff on best practices to achieve optimal productivity.
  • Motivated management and staff teams to consistently deliver high quality, customer-focused service.
  • Completed opening and closing procedures multiple times per week, completing reporting and security tasks.
  • Oversaw daily operations of store, including inventory and supply restocking, cash-handling and assisting customers.

Nursery Nurse

Orchard Grove Kindergarten
Glasgow
01.2021 - 10.2024
  • Safeguarded and protected welfare of young children.
  • Maintained records of children's daily activities, meals and medications administered.
  • Supervised indoor and outdoor play, providing first aid as necessary.
  • Established and maintained positive relationships with parents, carers and nursery staff.
  • Wrote up regular activity and observations reports, monitoring children's progress and development.
  • Provided kind, encouraging environments for children to learn and explore, aiding educational and social development.

Restaurant waiter

Queens Cafe
Glasgow, Lancashire
08.2015 - 08.2017
  • Prepared tables for guests and reset tables between customers.
  • Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
  • Provided friendly, courteous service, maximising positive customer satisfaction ratings.
  • Cleaned and set tables quickly after customers left to maximise restaurant capacity.
  • Warmly greeted guests upon arrival to create welcoming atmosphere.

Education

National 5 - Mathematics

City of Glasgow College
Glasgow
Aug 2020 - 08.2021

HNC - Childhood Studies

Glasgow Clyde College
Glasgow
Aug 2018 - 08.2019

Higher - History

King's Park Secondary School
Glasgow
2016 - 2017

Higher - Administration

King's Park Secondary School
Glasgow
2016 - 2017

Higher - English

King's Park Secondary School
Glasgow
2016 - 2017

Higher - Physical Education

King's Park Secondary School
Glasgow
2016 - 2017

Higher - Religious, physiological and moral studies

King's Park Secondary School
Glasgow
2016 - 2017

National 5 - Chemistry

King's Park Secondary School
Glasgow
2016 - 2017

Skills

  • Leadership skills
  • Strategic planning
  • Conflict Resolution
  • Performance Management
  • Customer relationship building
  • Department management
  • Recruitment and hiring

Affiliations

  • Reading books.
  • Long nature walks.
  • Working out .
  • Spending time with family and friends.

Timeline

Nursery Nurse

Orchard Grove Kindergarten
01.2021 - 10.2024

Assistant Manager

McDonald's
09.2016 - Current

Restaurant waiter

Queens Cafe
08.2015 - 08.2017

National 5 - Mathematics

City of Glasgow College
Aug 2020 - 08.2021

HNC - Childhood Studies

Glasgow Clyde College
Aug 2018 - 08.2019

Higher - History

King's Park Secondary School
2016 - 2017

Higher - Administration

King's Park Secondary School
2016 - 2017

Higher - English

King's Park Secondary School
2016 - 2017

Higher - Physical Education

King's Park Secondary School
2016 - 2017

Higher - Religious, physiological and moral studies

King's Park Secondary School
2016 - 2017

National 5 - Chemistry

King's Park Secondary School
2016 - 2017
Amy Beggans