Amy Bates
Tamworth,Staffordshire
Summary
Detail-oriented professional with expertise in stock management and safe systems of work (SSoW). Demonstrates flexibility in task assignments, adeptly utilising scanning equipment for efficient picking and packing. Committed to optimising operational processes and contributing to a streamlined workflow.
Overview
12
12
years of professional experience
5
5
years of post-secondary education
Work history
Warehouse operator
Mobis
Tamworth, Staffordshire
08.2025 - Current
- Followed all health and safety guidelines, contributing to a safe workplace environment.
- Met tight deadlines by efficiently processing incoming shipments.
- Picked orders accurately, reducing instances of return or exchange.
- Picked, packed and dispatched high-volume orders, consistently exceeding warehouse performance targets.
- Scanned, sorted and diverted packages in order to carry out picking and packing responsibilities in line with accuracy targets.
- Maintained clean, safe and orderly warehouse space.
Cost analyst
Virgin Media
Birmingham, Staffordshire
04.2025 - 08.2025
- Oversaw day-to-day aspects of campaigns to optimise outcomes.
- Helped management make important investments and market growth decisions based on costs and benefits.
- Investigated variances and highlighted outcomes to prevent repeat issues.
- Communicated with staff at all organisational levels to assess current systems.
Warehouse operator
Screwfix
Lichfield, Staffordshire
10.2020 - 04.2025
- Supported other departments as required; demonstrated flexibility and team spirit.
- Used forklifts for swift movement of heavy items.
- Employed appropriate manual handling practices to routinely lift and move products weighing up to 23kg.
- Listened closely to instructions, carrying out fast-paced picking and packing in line with targets.
- Maintained employee safety through observation of surroundings when moving cargo.
- Communicated effectively with supervisors, improving overall workflow.
Ride operator
Drayton manor
Tamworth, Staffordshire
03.2014 - 10.2020
- Ensured guest satisfaction through efficient operation of various amusement park rides.
- Conducted daily inspections of ride equipment, mitigating potential hazards ahead of time.
- Provided exceptional customer service, creating a positive and enjoyable atmosphere for all visitors.
- Established rapport with visitors from diverse backgrounds, fostering an inclusive environment.
- Cleaned and maintained the ride area meticulously, promoting a clean environment.
- Delivered detailed instructions to guests for safe ride usage.
- Coordinated closely with other team members for seamless day-to-day operations.
- Followed strict safety protocols rigorously whilst operating high-speed thrill rides.
Education
Diploma of Higher Education - ICT Level 2
South Staffordshire college
Tamworth, Staffordshire 09.2012 - 06.2014
Diploma of Higher Education - Travel and tourism level 2
South Staffordshire college
Tamworth, Staffordshire 09.2012 - 06.2014
Diploma of Higher Education - English
South Staffordshire college
Tamworth, Staffordshire 09.2012 - 06.2014
Skills
- Flexible in task assignments
- Scanning equipment usage
- Picking and packing
- Safe Systems of Work (SSoW)
- Stock management
Timeline
Warehouse operator
Mobis
08.2025 - Current
Cost analyst
Virgin Media
04.2025 - 08.2025
Warehouse operator
Screwfix
10.2020 - 04.2025
Ride operator
Drayton manor
03.2014 - 10.2020
Diploma of Higher Education - ICT Level 2
South Staffordshire college
09.2012 - 06.2014
Diploma of Higher Education - Travel and tourism level 2
South Staffordshire college
09.2012 - 06.2014
Diploma of Higher Education - English
South Staffordshire college
09.2012 - 06.2014