.4+ years of experience in financial services and customer service, with a demonstrated track record of leading teams, managing accounts, and reducing expenses. In 2 years as a Tax Analyst with Deloitte Tax Consultancy, successfully filed tax returns and extensions for clients, while creating macro-driven cost- saving solutions. As an Accounts Payable Analyst with Genpact, reduced expenses by 15% in one year.
Currently, a Duty manager at William Hill, processing payments and resolving customer queries. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
GPA: 8.5