Amrit Raj Aryal

• Adhered to health and safety regulations to maintain safe environment for customers.
• Maintained customer happiness with forward-thinking strategies focused on addressing needs and resolving concerns.
• Maintained excellent client satisfaction by providing in-depth support.

• Provided excellent customer service by efficiently resolving inquiries and issues, managing accounts and transactions, maintaining accurate records, developing strong problem-solving skills, and collaborating with team members to enhance service delivery and customer satisfaction.
• Handled customer complaints, providing appropriate solutions to guarantee positive outcomes.
• Maintained customer happiness with forward-thinking strategies focused on addressing needs and resolving concerns.
• Provided warm, positive customer care from arrival to departure, encouraging return visits and repeat spending.

Welcomed guests, answered questions and anticipated service needs, maintaining excellent customer satisfaction.

• Cleaned surfaces to preserve professional standards and minimise infection risks.
• Performed duties with maximum discretion and confidentiality in order to ensure guest privacy.
• Replaced sheets, duvets and pillowcases daily, maintaining spotless presentation standards.
• Maintained clean, safe environments for guests and staff, strictly following infection control policies.

• Maintained customer happiness with forward-thinking strategies focused on addressing needs and resolving concerns.
• Advised customers on availability, pricing and location of products.
• Consistently achieved service rating targets, managing customer enquiries with personalised care and attention.

• Handled cash and card payments with precision, maintaining customer confidentiality and discretion throughout.
• Helped meet business needs by working extra shifts.
• Handled currency payments, secured funds in register and prepared deposits at end of day.
• Managed digital marketing initiatives to reflect customer and industry data.
• Grew client base by marketing services and contributed to growth of finance.
• Developed and edited online and offline advertising and marketing content.