Amrita Amrita
London,United Kingdom
Summary
Results-driven data governance and management specialist with expertise in machine learning, business intelligence tools, and comprehensive EMIS systems. Demonstrates proficiency in Python and R programming, database management, and risk assessment strategies to deliver actionable insights and optimise information systems. Adept at customer analysis, needs assessment, and technical leadership, with a proven ability to guide teams towards achieving organisational goals. Skilled in reporting, documentation, and presentation techniques to support informed decision-making processes. Committed to leveraging advanced analytical skills to drive innovation and enhance operational efficiency.
Overview
18
18
years of professional experience
11
11
years of post-secondary education
1
1
Certification
Work history
IT/Data Manager
Violet Lane Medical Practice
Croydon, Surrey
03.2024 - Current
- Designed and implemented user-friendly interfaces, significantly enhancing system usability.
- Safeguarded corporate information through robust backup strategies.
- Administered permissions and access rights to ensure strict control over confidential data.
- Cultivated data literacy within organisation through targeted training programmes.
- Collaborated with IT department to swiftly resolve technical issues, minimising downtime.
- Diagnosed and rectified connectivity, performance, security, and database corruption issues.
- Oversaw management of EMIS, Smart Cards Authority, DocMan 10, and Accurx systems.
- Coordinated multi-source data integration tasks, ensuring consistency across platforms.
Administrator/Receptionist
Violet Lane Medical Practice
Croydon, Surrey
11.2023 - 02.2025
- Maintained organised digital and physical files to enhance record keeping efficiency.
- Oversaw maintenance issues, addressing concerns promptly to minimise disruptions.
- Ensured proper document storage to facilitate easy retrieval during audits or inspections.
- Prepared reports for management reviews, contributing to informed decision making.
- Coordinated travel arrangements, facilitating smooth business trips for staff members.
- Managed incoming post, ensuring timely distribution to relevant parties.
Medical coder
United healthcare Group / Optum Healthcare
Bangalore, India
04.2019 - 09.2022
- Analysed problems using critical thinking to determine optimal solutions.
- Executed complex ICD-10 coding tasks, ensuring accuracy in treatment records.
- Processed insurance claims efficiently to facilitate prompt payment settlements.
- Maintained meticulous electronic health records, supporting quality assurance initiatives.
Senior process associate
Scribetech Private Limited
Bangalore
09.2018 - 03.2019
- Enhanced team proficiency by training junior staff on contemporary medical coding methodologies.
- Improved customer satisfaction by promptly addressing patient queries about health records.
- Streamlined medical record retrieval through implementation of an innovative tracking system.
- Facilitated transition from paper-based to digital record-keeping systems, boosting operational efficiency.
Medical coder
IDS-Argus Private Limited
Mohali, Punjab
12.2016 - 08.2018
- Ensured patient information confidentiality in accordance with Data Protection Act regulations.
- Facilitated prompt reimbursement by submitting codes in a timely manner.
- Drove continuous improvement by identifying and implementing strategies for departmental enhancement.
- Maintained high standards of medical coding accuracy through thorough record reviews.
Process associate
Megniel tech Private Limited
Banglore
02.2016 - 11.2016
- Ensured adherence to confidentiality guidelines to protect patient rights at all times.
- Streamlined transition from paper-based to digital record-keeping systems, increasing operational efficiency.
- Accelerated processing of insurance claims to facilitate timely payment settlements.
- Responded promptly to patient inquiries about health records, enhancing customer satisfaction.
- Conducted detailed ICD-10 coding tasks, ensuring accuracy in treatment records.
- Upheld meticulous electronic health records to support quality assurance efforts.
- Boosted accuracy of codification for patient diagnoses and treatments.
Medical laboratory technician
Government Hospital and Medical College, sector 32
Chandigarh
04.2009 - 07.2010
- Executed cytology tests to facilitate early disease detection.
- Maintained patient confidentiality while documenting comprehensive laboratory reports.
- Adhered to stringent hygiene and sanitation standards to ensure laboratory safety.
- Optimised laboratory workflows by efficiently scheduling and prioritising testing tasks.
Medical laboratory technician
Government hospital, Sector 6
Panchkula, Haryana
07.2008 - 03.2009
- Optimised lab workflows by efficiently scheduling and prioritising testing tasks.
- Executed cytology tests proficiently to facilitate early disease detection.
- Maintained high professional standards through participation in regular training sessions.
- Accurately recorded test findings to enhance patient management.
Medical laboratory technician
Mukat Hospital+Heart Institute
Chandigarh
10.2007 - 06.2008
- Prepared and sterilised laboratory equipment to support research teams effectively.
- Conducted sample collection, preparation, and analysis for clinical trials.
- Executed quality control procedures on lab equipment and tests to enhance patient care.
- Performed cytology tests proficiently to facilitate early disease detection.
Education
Master of Science - Global Public health with Data Science
University of Westminster
City of London 09.2022 - 03.2024
Master of Science - Clinical Microbiology
Punjab technical University
Punjab, India 11.2013 - 11.2014
Bachelor of Science - Medical Laboratory Technology
Punjab Technical University
Punjab, India 07.2009 - 11.2013
Diploma of Higher Education - Medical Laboratory Technology
Kalpana Chawla Polytechnic for women
Haryana, India 06.2004 - 07.2007
O Level - Computer Science
National Institute of Electronica and Information Technology
Chandigarh, India 01.2011 - 01.2012
Skills
- Data governance and management
- Customer analysis and needs assessment
- Reporting and documentation skills
- Leadership and technical guidance
- Risk assessment strategies
- Business intelligence tools
- Results-oriented mindset
- Machine learning expertise
- Information management systems
- Database management proficiency
- R programming skills
- Comprehensive EMIS expertise
- Data coding techniques
- Presentation skills
- Python programming
Affiliations
- language exchange
- Music
Accomplishments
Superhero Nominee 2021 - Optum Healthcare
Certification
CPC certified Medical coder - 2018
Languages
English
Intermediate
Hindi
Native
Punjabi
Intermediate
References
References available upon request.
Timeline
IT/Data Manager
Violet Lane Medical Practice
03.2024 - Current
Administrator/Receptionist
Violet Lane Medical Practice
11.2023 - 02.2025
Master of Science - Global Public health with Data Science
University of Westminster
09.2022 - 03.2024
Medical coder
United healthcare Group / Optum Healthcare
04.2019 - 09.2022
Senior process associate
Scribetech Private Limited
09.2018 - 03.2019
Medical coder
IDS-Argus Private Limited
12.2016 - 08.2018
Process associate
Megniel tech Private Limited
02.2016 - 11.2016
Master of Science - Clinical Microbiology
Punjab technical University
11.2013 - 11.2014
O Level - Computer Science
National Institute of Electronica and Information Technology
01.2011 - 01.2012
Bachelor of Science - Medical Laboratory Technology
Punjab Technical University
07.2009 - 11.2013
Medical laboratory technician
Government Hospital and Medical College, sector 32
04.2009 - 07.2010
Medical laboratory technician
Government hospital, Sector 6
07.2008 - 03.2009
Medical laboratory technician
Mukat Hospital+Heart Institute
10.2007 - 06.2008
Diploma of Higher Education - Medical Laboratory Technology
Kalpana Chawla Polytechnic for women
06.2004 - 07.2007
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