AMRIT KAUR KHANEJA
Wigston
Summary
Dedicated Level 5 TEFL teacher with a solid academic foundation in Human Nutrition and Health and Lifestyle Management. Developed expertise in lesson planning, classroom management, and learner assessment through a comprehensive TEFL course. Skilled in adapting communication for diverse audiences, creating educational materials, and delivering presentations. Aiming to leverage teaching qualifications and experience to foster engaging and supportive learning environments.
Overview
1
1
Certification
15
15
years of professional experience
Work History
Nutritionist
Holland & Barrett
06.2021 - 01.2022
- Provided clear, evidence-based information on nutrition, health and products, adapting explanations according to the individual's level of knowledge and needs.
- Supported store managers and retail colleagues with complex nutrition and health queries, helping them understand and confidently communicate information to customers.
- Developed educational and training materials for training team on new products, nutritional topics and current health issues to enhance team knowledge and customer support.
- Delivered specialist nutrition and product support to international franchise teams in Kuwait, China, Singapore and Greece, facilitating effective communication of nutrition information.
- Created FAQs, guidance documents and website content, simplifying complex nutritional and technical information for improved accessibility and understanding.
- Produced nutrition and product-related articles and educational content for internal communications.
- Delivered presentations and communicated technical information to colleagues across different departments.
- Used research and critical thinking to investigate complex questions and explain information accurately and practically.
- Received positive feedback from customers and colleagues for being approachable, knowledgeable and helpful.
Buyer
Artisan Biscuits
08.2017 - 09.2019
- Managed purchasing of ingredients, packaging and consumables to ensure product quality and availability across multiple lines.
- Researched new products and ingredients and supported new product development.
- Produced clear product specifications, technical documentation and customer information.
- Cultivated and sustained strong relationships with suppliers and internal departments to enhance collaboration and streamline processes.
- Worked collaboratively with Planning, Supply Chain, NPD and Technical teams.
- Facilitated communication with stakeholders to resolve issues promptly and ensure adherence to deadlines.
- Managed competing priorities while maintaining accuracy and attention to detail.
Buying Assistant
Natures Supplements
01.2016 - 07.2017
- Researched new brands and products, communicating insights to colleagues to inform product selection.
- Managed product lines for Naturally Better You and Dynamic Supplements
- Created and maintained product databases and online information.
- Collaborated with marketing, e-commerce and CRM teams on customer-facing projects to improve brand visibility.
- Managed customer service and warehouse team, developing and training junior members to enhance team performance.
- Provided coaching, mentoring and day-to-day guidance to colleagues.
- Supported customers through email, live chat and Amazon.
- Developed strong organisational, communication and problem-solving skills in a busy commercial environment.
Finance Sales Administrator (Temporary)
Reddem Group
12.2015 - 02.2016
- Established new customer accounts and maintained up-to-date databases to support sales processes.
- Managed customer records and sales ledger to ensure accurate tracking of transactions.
- Collaborated with colleagues across departments to gather and share relevant information for streamlined operations.
Nutritionist
MP Bioscience, Hilton Derbyshire
06.2015 - 10.2015
- Produced educational and nutritional content for the Direct Nutrition website.
- Collaborated with Marketing and senior management to create clear nutritional information tailored for various audiences, improving communication and outreach.
- Presented to Cyclo X team and children's team, promoting understanding of nutritional concepts and engaging diverse audiences.
- Trained and coached shop staff on products and nutritional information to enhance customer service and product knowledge.
- Explained technical and nutritional information in a clear and accessible way.
- Handled confidential client information with care and discretion, demonstrating professionalism and discretion.
Nutritionist Advisor
Holland & Barrett International, Nuneaton
07.2013 - 10.2015
- Delivered nutritional information and guidance to Customer Service Team, ensuring accurate responses to customer inquiries.
- Communicated complex nutrition and health information clearly to customers, colleagues and other departments.
- Provided nutrition and product support to international franchise teams in Kuwait, China, Singapore and Greece.
- Supported store managers and retail colleagues with nutrition, health and product queries.
- Produced information and learning materials for training team, enhancing knowledge of retail staff.
- Created FAQs and information resources, improving access to nutrition information for colleagues and customers.
- Developed strong interpersonal and communication skills through regular contact with people from a wide range of backgrounds.
- Quickly adapted to new systems, information and working environments.
Billing Expert
Webhelp TSC
Derby
01.2012 - 01.2013
- Resolved customer enquiries for Sky, addressing billing queries, refunds, and credits to enhance customer satisfaction.
- Received Best Advisor award twice for handling customer enquiries effectively.
- Managed customer enquiries independently while collaborating effectively with team members.
- Developed effective communication skills by engaging with customers daily.
Customer Service
Toys R Us
Derby
01.2007 - 01.2011
- Resolved customer queries and complaints with professionalism, enhancing customer satisfaction.
- Received positive customer feedback for customer service and professionalism.
- Delivered customer service in high-traffic retail environment, fostering strong interpersonal skills.
- Collaborated with team to achieve challenging sales targets, contributing to overall store performance.
- Recognised as Employee of the Month and Sales Star (2007) after consistently exceeding the daily £1,500 sales target by approximately 30%.
Education
Level 5 Diploma - Teaching
The TEFL Accademy
Leicester, LCE01-2026
PG Diploma - Human Nutrition
University of Sheffield
BSc (Hons) - Health and Lifestyle Management
Coventry University
Coventry, COVSixth Form -
Millennium Centre
DerbyGCSEs -
Derby Community Moor Sports College
Derby, DERSkills
- Nutritional analysis
- Technical writing
- Project management
- Lesson planning
- Presentation skills
- Effective communication
- Cross-cultural collaboration
- Time management
Certification
The TEFL Academy, Level 5 Teaching English as a Foreign Language (TEFL) – Qualified, January 2026 – June 2026, Completed a six-month Level 5 TEFL course covering the practical and theoretical aspects of teaching English to learners whose first language is not English., Key areas included:, Planning and preparing effective English lessons., Developing engaging activities and classroom materials., Teaching English grammar and language structures., Supporting the development of speaking, listening, reading and writing skills., Adapting teaching approaches to suit different learners and abilities., Classroom management and creating a positive learning environment., Assessing learner progress and providing constructive feedback., Encouraging learner confidence, participation and effective communication.
REFERENCES
Available on request.
VOLUNTEERING & COMMUNITY EXPERIENCE
- E-Confidential, Coventry, 2009, 2010, Provided sensitive and empathetic peer support to vulnerable university students., Developed strong listening skills and the ability to understand situations from different perspectives., Trained to handle sensitive conversations with care, patience and discretion., Received a positive appraisal from the Manager and a certificate recognising my contribution.
- St John Ambulance, First Aider at Public Events, Derby, 2007, 2009, Supported members of the public at events and communicated confidently with people from different backgrounds., Helped raise awareness of safety and potential hazards., Completed training in First Aid and Medical Gases.
Timeline
Nutritionist
Holland & Barrett
06.2021 - 01.2022
Buyer
Artisan Biscuits
08.2017 - 09.2019
Buying Assistant
Natures Supplements
01.2016 - 07.2017
Finance Sales Administrator (Temporary)
Reddem Group
12.2015 - 02.2016
Nutritionist
MP Bioscience, Hilton Derbyshire
06.2015 - 10.2015
Nutritionist Advisor
Holland & Barrett International, Nuneaton
07.2013 - 10.2015
Billing Expert
Webhelp TSC
01.2012 - 01.2013
Customer Service
Toys R Us
01.2007 - 01.2011
Level 5 Diploma - Teaching
The TEFL Accademy
PG Diploma - Human Nutrition
University of Sheffield
BSc (Hons) - Health and Lifestyle Management
Coventry University
Sixth Form -
Millennium Centre
GCSEs -
Derby Community Moor Sports College