Organised administrator with extensive experience in education, legal, and customer service sectors. Proficient in student support, data management, and event coordination. Strong communicator with expertise in compliance, safeguarding, and university operations. Aiming for an administrative position within the education field.
Overview
2
2
years of professional experience
Work history
Listing co-ordinator
Ministry of Justice
Holborn
02.2025 - 08.2025
Coordinated complex hearing schedules for high-volume family law cases, managing all administrative processes.
Maintained and updated digital records in FamilyMan and CE-File, ensuring GDPR compliance.
Prioritised urgent applications, demonstrating strong decision-making and organisational skills.
Liaised daily with legal professionals and judiciary members, enhancing communication skills under pressure.
Assisted in rota planning and diary management for senior colleagues, ensuring timely support.
Supported courtroom logistics by preparing documents, managing files, and taking minutes.
Delivered high-quality administrative support while meeting strict deadlines in a procedural environment.
Placement administrator
AES - Experiential learning and Living
Holborn
04.2024 - 02.2025
Coordinated internship placements for American university students, ensuring compliance with academic standards and visa regulations.
Served as primary contact for students, host organisations, and US university partners, providing onboarding and ongoing support.
Maintained accurate records of placements and visa documentation in accordance with institutional policies.
Scheduled internship briefings, evaluations, and check-ins to enhance student engagement and address concerns.
Led meetings for student ambassadors to improve experiences and gather feedback for programme enhancement.
Developed welcome packs containing vital information on staff roles, internship guidelines, and welfare resources.
Guest services associate
Puttshack
Bank
08.2023 - 12.2024
Delivered exceptional customer service by responding promptly to enquiries via website, email, and phone, maintaining a professional and friendly manner at all times.
Supported the sales team with corporate bookings for groups of 50+, managing payments, dietary requirements, and ensuring legal and contractual compliance.
Utilised systems such as Zendesk, Tripleseat, and SevenRooms to manage bookings, generate VAT invoices, and coordinate group and corporate events.
Handled guest complaints with professionalism, offering effective solutions to ensure customer satisfaction and seamless event delivery.
Tuition teacher
First Study
Ilford, Redbridge
02.2023 - 07.2023
Enhanced engagement and efficiency in sessions through technology integration.
Conducted one-on-one sessions for tailored support to individual students.
Provided homework assistance to reinforce understanding of classroom topics.
Implemented continuous assessment techniques to ensure comprehensive subject comprehension.
Maintained detailed records of student progress, identifying areas for improvement.
Education
Bachelor of Science ( 1st year diploma) - Human Resources
Brunel University London
Uxbridge
2022 - 2023
A-Levels -
Eastbury Community School
Barking
2020 - 2022
GCSEs -
Eastbury Community School
Barking
2015 - 2020
Skills
Efficient scheduling
Administrative proficiency
Customer services excellence
Compliance and confidentiality
Digital systems proficiency
Student and placement support
Languages
English
Native
Hindi
Fluent
Punjabi
Fluent
Urdu
Fluent
Internships
Housing for Women Data / Admin Intern
Provided administrative support to assist support workers, including maintaining inventory records and organising resident files.
Helped plan and coordinate inclusive events for residents, such as Eid celebrations, PRIDE Day, and International Women's Day, to foster a positive and nurturing community environment.
Maintained a friendly and empathetic approach when interacting with residents and children, building trust and offering emotional support.
Assisted with routine welfare check-ins to ensure the needs of residents and their children were being met.
Demonstrated high levels of confidentiality and discretion when handling sensitive personal information.
Timeline
Listing co-ordinator
Ministry of Justice
02.2025 - 08.2025
Placement administrator
AES - Experiential learning and Living
04.2024 - 02.2025
Guest services associate
Puttshack
08.2023 - 12.2024
Tuition teacher
First Study
02.2023 - 07.2023
Bachelor of Science ( 1st year diploma) - Human Resources
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