AMREETHA JOHAL
Walsall
Summary
Dynamic, confident and results-driven professional with expertise in client relationships, contracts writing, negotiation and driving growth. Have managed strategic clients with a high portfolio of eight figures, for the last 7 years across FMCG and telematics. Owned commercial conversations and with my tenacious drive, built deep multi-threaded relationships through regular meetings, QBRs and strategic planning sessions. I have strong skillsets in dealing with high stress environments and performing under pressure. I am highly motivated and looking to progress in my next role to shape the future and redefine customer experience.
Overview
9
9
years of professional experience
Work history
Key Account Manager
Trakm8
05.2023 - Current
- Currently manage high portfolio of strategic accounts in the telematics industry, which includes owning commercial conversations, delivering growth, building strong relationships, conducting QBRs and strategic planning.
- Have successfully maintained and renewed my portfolio with strong retention and driving additional growth over £300k.
- Navigated through tough negotiations while maintaining professional working relationships.
- Conducted regular business reviews, identified areas for improvement.
- Cultivated deep understanding of client businesses with thorough research and consistent engagement.
- Participated in trade shows and corporate events to strengthen brand presence.
- Negotiated profitable contracts to ensure mutual benefit.
- Identified opportunities for cross-selling, created additional revenue streams.
- Collaborated on marketing initiatives aimed at promoting brand awareness.
- Maintained detailed knowledge of industry trends, positioned products effectively in the market.
- Communicated new products and services to drive customer interest and boost sales.
- Reported on account progress, targets and forecasts and sought solutions to performance issues.
- Highlighted growth opportunities within current client accounts and campaigns to increase revenue.
- Provided first-class client services, from onboarding to daily account management.
CUSTOMER ACCOUNT MANAGER
LPR
02.2019 - 05.2023
- Managed 20 clients including blue chip, across the FMCG sector
- Total volume of portfolio 7million rental trips annually, Strategic Account Management of Gold Customers
- LPR gave me the experience to work with strong brands such as Britvic, Refresco and Kimberly-Clark to both retain and grow these accounts
- I developed strong negotiation skills, tackling very difficult price discussions and negotiations
- Sustained high levels of customer retention with proactive account management methodologies, through regular meetings, QBR, strategic planning
- Developed multi-faceted relationships across various customer branches in Europe
- Was also involved in strategic business projects to develop the future of LPR
BUSINESS DEVELOPMENT MANAGER
Crossflight Limited
02.2017 - 02.2019
- Lead generation, sales targets, direct sales, client meeting, account management, liasing with Directors, marketing input, lead process modification, networking events, event organisations for blue chip company.
Education
LLB LAW GRADUATION - undefined
University of Birmingham
A LEVEL - English Literature, Business & Economics, Textiles, History
Pershore Sixth Form, Pershore
Skills
- Strong commercial acumen
- Contracts Writing & Negotiation
- Great Public Speaker
- Sales pipeline management
- Customer service skills
- Organised
- Renewals and upgrades
- Presentation confidence
- Proactive initiative taking
- Resilience in stressful situations
- Salesforce
- Influencing
Affiliations
- Boost Up - Dale Carnegie Management Course
- Hot Yoga
- Lifestyle Blog
- Debating Society
- University of Birmingham Pro Bono volunteer
Timeline
Key Account Manager
Trakm8
05.2023 - Current
CUSTOMER ACCOUNT MANAGER
LPR
02.2019 - 05.2023
BUSINESS DEVELOPMENT MANAGER
Crossflight Limited
02.2017 - 02.2019
LLB LAW GRADUATION - undefined
University of Birmingham
A LEVEL - English Literature, Business & Economics, Textiles, History
Pershore Sixth Form, Pershore