Summary
Overview
Work history
Education
Skills
Affiliations
Current work
Timeline
Generic

Amreen Kousar

Summary

Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion. Hard-working with strong organisational skills. Achieves company goals through exceptional planning and prioritisation. Experienced cleaner with over 2 years in cleaning industry. Excellent reputation for resolving problems and improving customer satisfaction. Offers flexible schedule to deliver on team goals.

Overview

7
7
years of professional experience

Work history

Home carer

Self employed
Watford, Herts
06.2025 - Current
  • Built strong relationships with clients, enhancing their emotional wellbeing.
  • Ensured client comfort by providing direct personal care, including bathing and dressing.
  • Utilised lifting equipment correctly to move disabled or frail patients safely around the home environment.
  • Facilitated social integration activities for clients' mental stimulation and community engagement.
  • Coordinated appointments to ensure optimal healthcare provision for all clients.
  • Monitored vital signs regularly; alerted medical professionals if required to safeguard client health.
  • Maintained a clean and safe home environment for patients to promote their wellbeing.
  • Administered medication as prescribed to manage health conditions effectively.
  • Handled emergency situations calmly; contacting relevant medical teams efficiently when necessary.
  • Improved patient nutrition through careful meal preparation in line with dietary requirements.
  • Delivered physiotherapy exercises, promoting improved mobility in patients with physical disabilities.
  • Assisted clients with mobility issues to increase independence and confidence.
  • Provided companionship for elderly patients, reducing feelings of loneliness and isolation.
  • Maintained strict levels of confidentiality regarding personal information and medical records; adhering strictly to data protection regulations.
  • Demonstrated empathy towards family members during difficult times, offering emotional support when needed.
  • Assisted in daily personal care routines for improved patient wellbeing.
  • Offered compassionate physical and emotional support to patients, enhancing overall health and wellbeing.
  • Cooked meals to meet diverse dietary requirements.
  • Hoovered and tidied rooms with keen eye for detail.
  • Closely monitored patient conditions, minimising need for additional medical attention.
  • Picked up client shopping and prescriptions.
  • Administered medication and kept comprehensive records.
  • Upheld safety and hygiene standards to reduce incidents and accidents.
  • Practiced safety and hygiene procedures by maintaining clean work environment.
  • Provided tailored support to family members through particularly difficult periods.

Cleaner

JPM Watford
Watford, Herts
10.2018 - 06.2021
  • Kept floors clean with regular sweeping, vacuuming and mopping.
  • Worked quickly to complete cleaning within allotted timeframes.
  • Vacuumed carpeted areas and mopped hard floors.
  • Cleaned and dried windows, mirrors and glass surfaces.
  • Used vacuum cleaners and associated accessories to clean various floor surfaces to customer specifications.
  • Scrubbed and sanitised toilets, sinks and kitchen fixtures for high quality finish.
  • Emptied and cleaned trash cans following procedures.
  • Cleaned surfaces to preserve professional standards and minimise infection risks.
  • Kept cleaning equipment to optimal standards to reduce cleaning inefficiencies.
  • Followed health and safety guidelines to properly dispose of waste and toxic materials.
  • Communicated well with team across multiple locations.
  • Followed health and safety standards governing correct use of chemicals.
  • Safely stored cleaning solutions, equipment and chemicals.
  • Used correct procedures to clean floors, communal areas and work spaces.
  • Restocked, refreshed and sanitised bathroom facilities.
  • Achieved spotless results within working timeframes to meet client needs.
  • Reported breakages to supervisor.
  • Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
  • Successfully delivered on tasks within tight deadlines.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Supported team by demonstrating respect and willingness to help.
  • Consistently arrived at work on time and ready to start immediately.
  • Offered friendly, efficient customer service and handled challenging situations with ease.
  • Cleaned work areas and equipment to maintain faultless hygiene standards.
  • Increased customer satisfaction by resolving issues.
  • Improved efficiency and productivity by acquiring new skills.
  • Carried out day-to-day duties accurately and efficiently.
  • Wiped down fixtures to remove built-up dust and maintain appearance.'

Education

NVQ Level 1 - English

West Herts College
Watford
09/2011 - 06/2012

City & Guilds ESOL Skills for life - Skills for life

West Herts College
Watford
09/2019 - 07/2020

Skills

  • Problem-solving
  • Team building
  • Strategic Planning
  • Customer Service Sector Taster
  • CORE Employbility Week
  • Punctual
  • Cleaning equipment knowledge
  • Hoovering
  • Mopping
  • Reliable

Affiliations

  • Gardening, keeping fit by exercising

Current work

Currently I'm working as self employed home carer.

Timeline

Home carer

Self employed
06.2025 - Current

Cleaner

JPM Watford
10.2018 - 06.2021

NVQ Level 1 - English

West Herts College
09/2011 - 06/2012

City & Guilds ESOL Skills for life - Skills for life

West Herts College
09/2019 - 07/2020

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Amreen Kousar