Summary
Overview
Work History
Education
Skills
Timeline
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AMR EL-ANSARY

Toronto

Summary

Results-driven passionate sports administrative executive focused on helping sports organizations maximize their relationships through coaching, leading and development. Ambitious and eager individual with over a decade of professional experience in customer service. .

Overview

7
7
years of professional experience

Work History

Project Coordinator

Kero Sports
12.2020 - 09.2023
  • Responsible for creating trivia through user engagement apps for professional teams such as Chicago Bulls, San Francisco 49ers, New York Mets, WNBA and more.
  • Mentoring and training a team of admins with constant ML techniques.
  • Assisted with troubleshooting of new app creation/launch
  • Reaching and establishing relationships with key figures in the sports industry through client relations.
  • Live admin of 2020, 2021 & 2022 NBA, NFL and MLB games trivia and chat forum.

Jump Basketball, Coach

Mississauga
01.2022 - 01.2023
  • Leading and assisting coaching clinics from ages 5-14
  • Helping the youth with development in basketball and life skills
  • Refereeing and scheduling games.

Management Intern

Vanfame Limited
06.2020 - 08.2020
  • Assisted Managing Director with various jobs, including administrative and physical work on current development, Holly House in prestigious Wimbledon.
  • Took on various physical projects including landscaping, construction work and more.

Sales Account Manager

Hilton Hotels
09.2016 - 03.2020
  • Recognized for superior customer service and sales resulting in $3 million revenue in 3 years.
  • Created contacts and maintaining all Country Embassy clients.
  • Handled large executive accounts such as Halliburton, National Oilwell Varco and British Petroleum.
  • Worked to coordinate and organize smaller and larger scale events and even acted as MC for a majority of the events.
  • Responsible for closing deals for meetings, open days, short and long term clients and more.

Education

Hilton Leadership Training Certificate -

Hilton Hotels Worldwide University
Kuwait City, Kuwait
10.2018

Bachelor's degree in Contemporary Studies -

Wilfrid Laurier University
Ontario, Canada
01.2010

Skills

  • Detail-oriented interpersonal, customer service and problem-solving skills
  • Comfortable coaching and developing clients of all ages
  • Great supervisory and leadership qualities
  • Able to create and maintain relationships with clients locally and internationally
  • Comfortable with public speaking, formal presentations and communicating ideas
  • Excellent sales and marketing skills; consistently met and exceeded sales targets with Hilton Hotels, named employee of the month and recognized for work several times
  • Highly capable of organizing and working in high level events with VIP guests and managing a team
  • Able to easily build rapport with all levels of staff, executives, stakeholders and clients, leading cohesive teams, and succeeding in high-pressure and challenging environments
  • International professional experience in Canada, United Arab Emirates, Egypt and Kuwait
  • Fluent in Arabic and English

Timeline

Jump Basketball, Coach

Mississauga
01.2022 - 01.2023

Project Coordinator

Kero Sports
12.2020 - 09.2023

Management Intern

Vanfame Limited
06.2020 - 08.2020

Sales Account Manager

Hilton Hotels
09.2016 - 03.2020

Hilton Leadership Training Certificate -

Hilton Hotels Worldwide University

Bachelor's degree in Contemporary Studies -

Wilfrid Laurier University

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AMR EL-ANSARY