Amogelang Segone
Colchester,Essex
Summary
A dedicated professional with expertise in systematic review and evidence synthesis, complemented by strong qualitative research methods. Demonstrates exceptional policy-relevant writing and advocacy skills, ensuring attention to detail and research integrity. Proficient in communication, presentation, and IT, with proven organisational abilities. Adept at collaboration, negotiation, and problem-solving, aiming to leverage these skills in impactful policy development roles.
Overview
6
6
years of professional experience
1
1
year of post-secondary education
Work history
Debtors executive
VAT IT
Johannesburg
08.2019 - 03.2024
- Ensured timely follow-up with the tax office on outstanding claims.
- Monitored emails from the tax office to resolve issues efficiently.
- Addressed queries from the tax office, maintaining effective communication.
- Directed queries and refunds to the Queries department for resolution.
- Conducted weekly reviews of portal emails to verify processing status.
Team administrator
VAT IT
Johannesburg
01.2018 - 07.2019
- Facilitated team communication to foster collaboration and efficiency.
- Managed reconciliation and allocation of refunds for accurate financial tracking.
- Captured refunds and queries, ensuring prompt resolution.
- Uploaded and scanned refund letters to maintain organised records.
- Conducted bank reconciliation, including auditing bank statements for accuracy.
- Processed queries efficiently, addressing concerns in a timely manner.
- Compiled daily reports on claims allocated the previous day.
- Reported daily metrics on refunds and queries processed each day.
Education
Masters in Global Public Health - Public Health
University of Essex
Colchester 10.2024 - 09.2025
Skills
Systematic Review & Evidence Synthesis
Qualitative Research Methods
Policy-Relevant Writing & Advocacy
Attention to Detail & Research Integrity
Skills in communication and presentation
Good organisational skills
Listening skills
IT Proficiency
Collaboration & Negotiation
Problem-Solving
Timeline
Masters in Global Public Health - Public Health
University of Essex
10.2024 - 09.2025
Debtors executive
VAT IT
08.2019 - 03.2024
Team administrator
VAT IT
01.2018 - 07.2019
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