Amnah Shah
Bradford
Summary
Experience across retail, hospitality, administration and other public-facing environments has strengthened the ability to adapt quickly, communicate confidently with people from a wide range of backgrounds and work effectively both independently and within team settings. Reliable, organised and quick to learn new systems and responsibilities, with a consistent approach to customer service, supporting sales performance and maintaining high standards in both busy and structured environments. AVAILABLE FOR IMMEDIATE WORK WITH FULL FLEXIBILITY.
Overview
3
3
years of professional experience
7
7
years of post-secondary education
Work history
Campaign assistant for the Local Election
Independent Party
Bradford
2026.04 - 2026.05
- Enhanced campaign effectiveness by proactively supporting material distribution and public engagement by 30%.
- Built relationships with community members through constant communication and attentive listening.
- Streamlined organisation of campaign materials, significantly improving task efficiency.
- Achieved seamless team collaboration, successfully adapting to evolving responsibilities during campaign activities.
Volunteer retail assistant
British Heart Foundation
Bradford
2026.03 - 2026.03
- Supported daily shop floor operations within a busy retail environment.
- Assisted customers with enquiries while maintaining a welcoming and organised atmosphere.
- Helped organise stock, sort donations and maintain presentation standards across the store.
- Worked effectively within a team, while adapting to different tasks and responsibilities throughout my work experience.
Social prescribing Assistant
Barkerend Health Centre
Bradford
2026.02 - 2026.02
- Shadowed a social prescriber and observed daily patient support services.
- Gained understanding of how patients are supported through referrals to community and well-being services.
- Learned professional communication with individuals from a wide range of backgrounds in a structured setting.
- Developed awareness of administrative processes, organisation and collaboration within a healthcare environment.
Administration assistant
Department For Work & Pensions
Bradford
2026.01 - 2026.01
- Supported front desk operations by managing appointment check ins and directing claimants to appropriate areas/ members of staff especially during busy periods.
- Assisted with admin and operational tasks including handling documents and use of workplace systems to ensure efficiency.
- Shadowed work coaches and observed how staff balanced customer service, organisation and admin responsibilities.
- Showed increased confidence and ability to adapt and navigate difficult and frustrating situations within a fast paced environment with a calm and proactive approach.
Front of house team member
Jinnah Restaurant
Bradford
2025.01 - 2025.11
- Facilitated smooth operations of the front desk by managing reservations and walk-ins.
- Addressed customer enquiries in person and over the phone, which developed strong communication and telephone manner.
- Promoted special offers or events to increase awareness among customers.
- Co operated closely with other team members to meet and ensure optimal experience for guests.
- Handled fast paced environments while remaining calm and attentive to customer needs.
Retail sales associate
Select Fashion
Bradford
2024.02 - 2024.05
- Assisted customers on the shop floor and responded to general product and sizing enquiries.
- Helped organise clothing rails, replenish stock and maintain adequate shop floor presentation throughout.
- Provided coverage during peak times to manage customer flow effectively.
- Handled cash register operations efficiently, minimising queue lengths at checkouts.
Customer sales assistant
Wilko
Bradford
2023.02 - 2023.04
- Prioritised tasks effectively in fast-paced retail settings.
- Helped customers locate products and supported senior staff during hectic periods across different areas of the store.
- Continuously improved product knowledge to maintain highest levels of service quality.
- Assisted with regular shop floor duties including shelf stocking, rotation and maintaining a tidy and organised store area.
Education
GCSEs -
Bradford
2017.09 - 2022.06
A-Levels - Law, English Literature, Psychology
Sixth Form
Bradford 2022.09 - 2024.06
Skills
- Customer Service
- Interpersonal communication
- Teamwork and Collaboration
- Organisation and Time management
- Fast learner with adaptability and flexibility
- Administrative Support and workplace systems
- Tills, Stock organisation and shop-floor upkeep
- Flexible across tasks and responsibilities
Languages
English
Fluent
Urdu
Fluent
Punjabi
Advanced
Hindi
Advanced
References
References available upon request.
Timeline
Campaign assistant for the Local Election
Independent Party
2026.04 - 2026.05
Volunteer retail assistant
British Heart Foundation
2026.03 - 2026.03
Social prescribing Assistant
Barkerend Health Centre
2026.02 - 2026.02
Administration assistant
Department For Work & Pensions
2026.01 - 2026.01
Front of house team member
Jinnah Restaurant
2025.01 - 2025.11
Retail sales associate
Select Fashion
2024.02 - 2024.05
Customer sales assistant
Wilko
2023.02 - 2023.04
A-Levels - Law, English Literature, Psychology
Sixth Form
2022.09 - 2024.06
GCSEs -
Bradford
2017.09 - 2022.06