Ammna Ali
Release Manager
Kenley,Surrey
Summary
Detail-oriented Test and Release Manager focused on providing defect-free products to clients. Working closely with development, QA and business teams to accomplish goals and exceed customer expectations.
Effective at building and deepening productive relationships with all product stakeholders. Skilled at guiding operations, supporting deployments and implementing quality control standards. Analytical problem-solver with excellent judgment and a detail-oriented nature.
Having first class, negotiating and communicating skills and capable of providing authoritative guidance and advice to both in house and third party teams. Self-starter with the ability to take direction and work independently while also working in a team environment
Overview
29
29
years of professional experience
3
3
Certificates
Work History
Test and Release Manager
ITV
09.2018 - Current
- Engage with Agile development teams to establish release management processes
- Build and align the organization’s release calendar, working closely with development managers and release managers from other platform teams
- Managed the upgrade of infrastructure updating servers, moving on prem applications to AWS
- Create key metrics and identify opportunities to make tactical improvements to the release management process
- Reduced release related incidents by 75%.by introducting a impact matrix
- Work with the development (technical) leads to establish and document release plans and communicate those plans to all necessary participants
- Work with IT management to improve the software engineering processes associated with continuously building, deploying, and updating software
- Responsible for managing a test team delivering System Integration Testing, Performance Testing and User Acceptance Testing for new capabilities to the business
- Ensuring Impact assessment is carried out identifying the test scope for release and ensuring this is completed and signed off
- Reporting on projects test and release status to key Stakeholders
- Manage and document quality gates at each stage of test
- Manage Test Team onshore and offshore
- Manage Deployment activities, before, during and after a release
- Represent Core Ad Tech at ITV CAB, highlighting dependencies, roadblocks and release scope.
- Planned and orchestrated end-to-end processes
- Responded to emergent issues in production releases to quickly iterate and remediate weaknesses in subsequent releases.
- Reviewed bug reports and error logs, translating data into digestible reports for senior leadership personnel.
- Analyzed historical testing results to isolate failure patterns for long-term investigation into possible development protocols improvements.
- Documented testing procedures for developers and future testing use.
- Gathered data on integration issues and vulnerabilities, reported findings and recommended improvements.
Software Release Manager
Sky
London
09.2017 - 09.2018
- Own and manage the Release Management Lifecycle which includes scheduling, coordinating and the management of releases across various platforms
- Ensure that quality standards of production releases are consistently met at each stage gate and coordinate releases and teams facilitating the appropriate communication channels among software delivery teams and QA teams and with stakeholders
- Manage and impact assess risks to releases make informed decisions that could potentially affect releases
- Provide real time reporting to senior management as well as acting as the point of contact between Business Stakeholders and Technology
- Making sure all deployment standards are met within an Agile environment
- Set release management lifecycles according to internal business goals and ongoing development realities.
- Managed release validation through development, testing and production phases.
Project Manager
M & O Trading
01.2017 - 10.2017
- Project Managed Digital Development of Mobile App through stages of Discovery, Planning, Design, Development and Deployment
- Assigning work, allocating resources, monitoring results and controlling costs with the team
- Work closely with upper management to make sure that the scope and direction of each project is on schedule
- Managing the quality assurance aspects of the business integration process
- Contributing to the ongoing development of projects process, tools and techniques
Global Test Manager
Dell EMC,
01.2014 - 01.2017
- Delivered industry-leading software ( Siebel CRM ) that saved Dell millions of dollars, shortened processes from weeks to minutes, providing a platform used by excess of 2500 global users
- Managed the creation and delivery of Test Plans, Testing estimates, testing metrics and testing implementation plans
- Resolved numerous project issues including staffing shortages, tactical matters, scope creep and divergent business and user needs
- Managed all phases of the Software Development Life Cycle (SDLC) for dozens of custom solutions (Siebel, Salesforce, Oracle and Pega)
- Excelled at guiding and mentoring test teams
- Articulated project goals and scope, translated business needs into technical terms, prepared detailed work breakdown structures (WBS) and instilled shared accountability for achieving project milestones Dell
Deployment and Release Manager
Dell Technologies Services
01.2008 - 01.2013
- Responsible for the end to end release and planning schedule for core software products across Global Platforms
- Planned and orchestrated end-to-end processes
- Developed release schedules, provided support during the technical release process, and ensured that production systems were functional following a successful release
- Ensured compliance in operating procedures and policies and provide support to IT department objectives
Operational Readiness Test Lead
Dell Technologies, OAT
01.2006 - 07.2008
- Ensured the Operational Readiness Planning and Scheduling outcomes were delivered to meet the operational readiness goals and objectives
Oracle Project Manager
IKON UK
04.2005 - 12.2005
- Worked on implementation of Oracle Financials Implementation, working with Finance and Sales Teams
- Coordinating UAT and Operational Readiness
Business Process Consultant
AMVESCAP U.S / INVESCO Fund
01.2003 - 01.2004
- Successfully worked on a Global Corporate Project for client: INVESCO Global (Fund Management Company) to implement a new ERP back office system U.K, Ireland, Continental Europe and Asia Pacific and conducted Precision Business Process Re-engineering
- Maintained strong working knowledge of ERP, CRM and business intelligence tools and operational features.
- Mapped processes to holistically examine business flow and identify improvement opportunities.
Business Process Consultant
Cable and Wireless PLC
10.1997 - 12.2002
- Analyzed and assessed functional and organizational activities.
- Assessed business processes and identified ways to boost improvement.
Business Process Analyst
Network Rail
01.1997 - 12.2002
- Worked on various Network Rail Business projects partnering with Deloittes consultancy to provide Industry solutions and best practices
- Conducted full ‘As Is Processes’ and ‘To be Processes’ for RailTrack / Network Rail
Education
Bachelor’s Degree - Business and Finance
London Metropolitan University
Skills
Test cases and script creation
undefinedCertification
Prince 2
Timeline
Test and Release Manager
ITV
09.2018 - Current
Software Release Manager
Sky
09.2017 - 09.2018
Project Manager
M & O Trading
01.2017 - 10.2017
Global Test Manager
Dell EMC,
01.2014 - 01.2017
Deployment and Release Manager
Dell Technologies Services
01.2008 - 01.2013
Operational Readiness Test Lead
Dell Technologies, OAT
01.2006 - 07.2008
Oracle Project Manager
IKON UK
04.2005 - 12.2005
Business Process Consultant
AMVESCAP U.S / INVESCO Fund
01.2003 - 01.2004
Business Process Consultant
Cable and Wireless PLC
10.1997 - 12.2002
Business Process Analyst
Network Rail
01.1997 - 12.2002
Bachelor’s Degree - Business and Finance
London Metropolitan University
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