Summary
Overview
Work history
Education
Skills
Affiliations
Timeline
Generic

Ammarah Qamar

Summary

As a compassionate deputy care home manager with extensive expertise in social care, mental health support, and therapeutic care. I am proficient in delivering tailored person-centred approaches, with certifications in trauma-informed practices, acquired brain injury care, MCA and DoLS, and PBS/PBM training.

In my role as a deputy, I can demonstrate exceptional leadership abilities, conflict resolution skills, and outstanding de-escalation techniques. I am experienced in safeguarding policies, support planning, medication administration, and professional documentation. With my knowledge in a residential setting, I am able to assist the home manager in quarterly and yearly audits; following strict CIW guidelines.

Documentation has been a priority in my job roles, to document everything to the upmost standard. To keep track of all events and activities, ranging from body mapping, incident reports and safeguarding concerns; a high standard of English language is needed to maintain this responsibility and able to demonstrate from a professional point. I am able to deliver professional communication with third parties such as social workers, community nurses, clinical teams, People We Support family members and participate in best interest meetings.

Along with my experience as a deputy home manager, I have also cared for elderly patients in the NHS for over three years. With a strong focus on promoting independence and their health and wellbeing, I have specialised knowledge in mental health, Dementia and Parkinson's disease. Furthermore, I am skilled in various medical procedures such as PEG feeding, changing and maintain clean and healthy stoma bags, stroke left - right sided weakness, dependent oxygen, tracheostomy suctioning and diabetes management. Through my in depth experience and knowledge, I am dedicated to provide comprehensive care in a residential setting.

Overview

10
10
years of professional experience
3
3
years of post-secondary education

Work history

Deputy Care Home Manager

Accomplish Group
Newport
2024.09 - Current
  • Improved residential care by implementing effective care plans and monitoring their progress.
  • Collaborated with home manager to enhance care standards and ensure compliance with CIW regulations.
  • Undertaking care assessments for individuals needing support.
  • Handled emergencies calmly, implemented appropriate response measures swiftly ensuring minimum disruption to normal operations.
  • Ensured compliance with regulations by conducting regular audits and remedial actions when necessary.
  • Addressed performance issues promptly to maintain high standards within the team.
  • Worked closely with health professionals to coordinate specialist treatment for residents as required.
  • Led team meetings for better coordination of care services across departments.

Senior Children's / 16+ Residential Worker

CentrePeace Homes
Newport
2024.05 - 2024.08
  • To lead shifts in the absence of a manager and take part in on call rota
  • Responsible for maintaining the presentation of homes, ensuring they are presentable and adhere to the cleaning schedule while following infection control. Additionally, promptly report any necessary repairs to management.
  • Support young people with regards to decision making and lifestyle choices enabling them to take control of their own lives, increasing independence.
  • Ensure risk assessments are actioned as necessary, in line with policies and procedures.
  • Flexible and responsive to meet the changing needs of the service and the young people
  • Develop person centred working relationships with the young people, carrying out any Key Worker responsibilities in a professional manner.
  • Ensure staff team are recording logging and keeping up to date with Key-work/development plans and that they are recorded accurately to CIW standards
  • Take charge of monthly support plans and weekly meal prep
  • Worked alongside YPs in meeting their goals

Senior Children's Residential Support Worker

Ty Caredig
Cardiff , Wales
2023.01 - 2024.05
  • To provide advice, assistance and support to young people. To attend to their practical, physical and emotional needs.
  • Supervisory experience in supporting other workers in assigning daily tasks, managing activities, keeping up to date record of petty cash and YPs money, support staff when YP absconds and protocol informing 101 and EDT.
  • Organise the house prep for regulation checks and keeping up to date with guidelines.
  • Assist manager with inspections and meetings
  • Provide feedback to management that may help make processes more efficient
  • To act as an appropriate role model and to work closely with YPs to enable them to address their difficulties and achieve their optimum potential.
  • To maintain a high quality of care and support which meets the emotional, intellectual, social and cultural needs of children and young people within the care of Inspirations. Working from the guidelines from the 1989 Children’s Act.
  • Ensuring that each young person’s care plan is followed and amended as appropriate to reflect their changing needs
  • Empowering young people and facilitating their active involvement in the decision making about their lives and future.
  • To act as a key worker for a young person to ensure that the young person’s care plans are up to date and that all their care needs are being met
  • Created a safe, positive and approachable environment for young persons within care. systems.
  • Attended regular training and supervision workshops for improved service user support.
  • Daily usage of PACE model during intervention
  • Supervised activities of workers and enforced safety regulations.

Student Children’s Nurse

University Of Wolverhampton
Birmimgham, West midlands
2021.09 - 2023.06
  • Advised on dietary, nutrition and illness prevention.
  • Complied with quality healthcare standards to uphold hospital reputation.
  • Maintained cost control by coordinating resources in line with clinical needs.
  • Evaluated paediatric patient care needs, prioritised treatment and maintained patient flow.
  • Checked paediatric patient vital signs, promptly reporting abnormalities for intervention.
  • Maintained thorough knowledge of safeguarding through regular training for optimised patient care provisions.
  • Worked in accordance with Nursing and Midwifery Council guidelines.
  • Monitored patient behaviour and responses to treatments and reported concerns to senior staff.

Customer Assistant

Tesco
Newport, Wales
2016.05 - 2021.07
  • Worked as team member, performing cashier duties, product assistance and cleaning.
  • Elevated customer shopping experience by greeting customers in warm, friendly manner within target timeframe.
  • Updated visual merchandising displays to drive sales through engaging and appealing store windows.
  • Provided friendly, attentive service by promptly responding to customer enquiries and processing order requests.
  • Handled complaints calmly and professionally, providing appropriate solutions to promote continued customer satisfaction.
  • Approached customer interactions in enthusiastic, flexible manner to ensure customer satisfaction.

Education

NVQ Level 3 - Health and Social Care

St Julians Comprehensive School
Newport, Wales
2019.09 - 2020.07

Diploma of Higher Education - Science

Coleg Gwent
Newport, Gwent
2019.09 - 2020.06

GCSEs -

St Julian’s Comprehensive School
Newport, Wales
2016.09 - 2018.07

Skills

  • DBS Update Service
  • Driving Licence
  • Social Care Wales Registration
  • PBS and PBM trained
  • Certificate in Trauma informed approach
  • Certificate in Acquired Brain injury
  • Certificate in MCA and DoLs
  • CPR level 3 training
  • SEN and SALT expertise
  • Conflict resolutions
  • On Call rota knowledge and experience
  • Tailored Person Centred Care and Approach
  • Experience in Mental Health - Volunteering with MIND as a peer support mentor
  • Leadership skills and experience
  • Safeguarding Policies and Procedures
  • Knowledge in Characteristics in Adults who experienced long term trauma
  • Children's and Adults A&E experience
  • Emotional Resilience
  • Expert Computer skills
  • Medication Administration
  • Active listening skills & Grasp knowledge with Body language
  • Time management
  • Autism expertise

Affiliations

  • Climbing Pen y Fan
  • Swimming
  • Walking
  • Going to the cinema
  • Spending time outdoors

Timeline

Deputy Care Home Manager

Accomplish Group
2024.09 - Current

Senior Children's / 16+ Residential Worker

CentrePeace Homes
2024.05 - 2024.08

Senior Children's Residential Support Worker

Ty Caredig
2023.01 - 2024.05

Student Children’s Nurse

University Of Wolverhampton
2021.09 - 2023.06

NVQ Level 3 - Health and Social Care

St Julians Comprehensive School
2019.09 - 2020.07

Diploma of Higher Education - Science

Coleg Gwent
2019.09 - 2020.06

GCSEs -

St Julian’s Comprehensive School
2016.09 - 2018.07

Customer Assistant

Tesco
2016.05 - 2021.07
Ammarah Qamar