Ammar Ahmed
Cardiff
Summary
Motivated and reliable individual with experience in fast-paced customer service environments. Skilled in handling customer orders, maintaining high hygiene standards, and working efficiently as part of a team. Strong communication skills with the ability to remain calm under pressure and deliver excellent service. Committed to contributing positively to the workplace while ensuring customer satisfaction and operational efficiency.
Overview
1
1
Certification
Work history
Crew member
Cheezious
Lahore
- Delivered excellent customer service in a fast-paced environment
- Took and processed customer orders accurately using POS system
- Maintained cleanliness and hygiene standards in dining and kitchen areas
- Assisted in food preparation following safety and quality guidelines
- Worked effectively as part of a team to ensure smooth daily operations
Shift manager
PIZZA CRUST
GUJRANWALA, PAKISTAN
- Enhanced productivity through performance monitoring and constructive coaching sessions.
- Improved team morale through effective communication and feedback practices.
- Assisted employees in resolving workplace conflicts, improved overall team harmony.
- Resolved customer complaints promptly to maintain high service standards.
Staff member
SECOND CUP COFEE
LAHORE
- Enhanced customer satisfaction by providing excellent service.
- Handled complaints with professionalism to retain clients.
- Maintained inventory, reducing stock shortages.
Education
Master of Science - Pharmaceutical Chemistry
University of South Wales
Pontypridd 2026.02 -
Bachelor of Science - Pharmacy
University of Central Punjab
Pakistan 2020.09 - 2025.07
Skills
- Excellent customer service and communication skills
- Ability to work efficiently in a fast-paced environment
- Strong teamwork and collaboration skills
- Time management and ability to handle multiple tasks
- Knowledge of food hygiene and safety standards
- Cash handling and POS system experience
Languages
English
Advanced (C1)
Certification
Available on my linkedin
References
References available upon request.
Timeline
Master of Science - Pharmaceutical Chemistry
University of South Wales
2026.02 -
Bachelor of Science - Pharmacy
University of Central Punjab
2020.09 - 2025.07
Crew member
Cheezious
Shift manager
PIZZA CRUST
Staff member
SECOND CUP COFEE