AMMAARAH SHARAZ

• Welcomed patients, managed appointments, and supported front-of-house operations, ensuring efficient and professional patient experience.
• Assisted with stock management, frame displays, administrative duties, and accurate patient record maintenance while adhering to GDPR and confidentiality requirements.
• Observed dispensing procedures, frame adjustments, and prescription interpretation, working alongside optometrists and optical assistants to develop practical knowledge of optical practice and patient care.

• Delivered excellent customer service by handling enquiries, orders, and payments efficiently while creating positive customer experience.
• Worked effectively in fast-paced team environment, maintaining high standards of accuracy, organisation, hygiene, and presentation.
• Demonstrated strong communication, creativity, and problem-solving skills through product displays, stock management, and responding to customer needs.

• Demonstrated exceptional reliability and professionalism by maintaining excellent punctuality and collaborating effectively with colleagues to support daily operations.
• Consistently approached assigned responsibilities with initiative, dedication, and strong commitment to

completing tasks accurately and to high standard.