Amiyah Green

Resolved customer complaints efficiently, enhancing customer satisfaction.

• Trained new and existing staff on operational procedures at ice cream stall.
• Navigated high-pressure situations effectively during peak hours
• Conducted regular health and safety checks, maintaining a safe environment for both staff and customers.
• mostly served ice cream as well as making waffles, cookie dough and milkshakes.
• Completed all work within agreed timeframes, without assistance, guidance and to high-quality standards.
• Organised and maintained clean work areas to ensure professional presentation.
• Unloaded and stored inventory with meticulous attention to detail.
• kept track of stock despite it being above my pay grade
• dealt with 11 hour shifts, maximum of 30 minute breaks (one per shift), despite my young age