Hi, I’m
Amit Sharma
Program Manager - Strategy & Operational Excellence At TCS UK
Edinburgh, UK
Summary
Versatile and results-oriented Program Manager with over 13 years of experience leading enterprise-level digital transformation, cloud migration, and AI/ML-driven initiatives at Tata Consultancy Services in India and United Kingdom. Proven expertise in driving large-scale programs, expanding delivery teams, and executing cutting-edge solutions including LLM (Large Language Model) deployment on GKE (Google Kubernetes Engine) clusters. Certified in AWS DevOps and Oracle technologies, with strong leadership in cloud-native architectures, MLOps, and stakeholder collaboration.
Dynamic leader with proven track record of successfully managing projects and initiatives and achieving desired business objectives. Skilled in developing and executing strategies, managing budgets and resources, and leading cross-functional teams. Consistently produces tangible outcomes that exceed expectations.
Overview
12
years of professional experience
4
years of post-secondary education
2
Certifications
2
Languages
Work History
Tata Consultancy Services
Program Manager Consultant
04.2018 - Current
Job overview
- Directed cloud transformation programs for Fortune 500 clients, incorporating AI/ML workloads and modern DevOps practices.
- Led the deployment of enterprise-grade LLM (Large Language Models Ex. Mistral, RoBERTa-Large) on GKE clusters, integrating model inference services with scalable API endpoints and load-balanced architecture.
- Engaged directly with clients to define program scope, assess readiness for AI adoption, and align business goals with emerging technologies.
- Designed and implemented MLOps pipelines for model training, validation, deployment, and monitoring using tools such as Kubeflow, MLflow, and Vertex AI.
- Scaled delivery teams by over 40%, built cross-functional squads including data scientists, cloud engineers, and DevOps professionals.
- Orchestrated multi-region AWS and GCP-based cloud solutions, ensuring compliance, security, and high availability.
- Championed Agile and DevSecOps best practices, improving deployment frequency and reducing operational incidents by 30%.
- Developed a platform for UK based leading banking client so that engineers can integrate and deploy their application easily.
Emids Technologies Pvt. Ltd.
Sr. Business Analyst
02.2017 - 04.2018
Job overview
- Managed stakeholder expectations through transparent communication and timely status updates, ensuring alignment between project deliverables and business objectives.
- Facilitated requirement gathering workshops, resulting in clear project objectives and deliverables.
- Collaborated with cross-functional teams, ensuring a cohesive approach to business analysis.
- Implemented Agile methodologies within project teams, increasing overall adaptability and responsiveness.
- Analyzing the business process and client requirements and modifying the modules according to the client requirements as per the available data to suit best fitment of block chain technology
Infomatrix Software Pvt. Ltd.
Tableau Developer
10.2016 - 01.2017
Job overview
- Optimized dashboard performance by utilizing best practices in data extraction, filtering, and aggregation techniques.
- Increased user adoption rates by creating visually appealing and user-friendly interface designs for Tableau dashboards.
- Facilitated data-driven decision making through the creation of comprehensive executive-level dashboards highlighting key trends and insights.
- Conducted business stakeholder interviews to identify problems and create business requirements.
Nielsen India Pvt. Ltd.
BI Manager
10.2015 - 09.2016
Job overview
- Led a team of analysts, ensuring timely delivery of accurate and actionable insights to stakeholders.
- Conducted regular training sessions on BI software usage to enhance users'' capabilities within the company.
- Automated manual reporting processes to increase efficiency and reduce errors in data handling.
- Mentored junior analysts in developing their analytical skills and understanding of business intelligence tools.
Indicus Analytics (Acquired by Nielsen India Pvt.)
Database Administrator
03.2015 - 09.2015
Job overview
- Streamlined backup and recovery processes, enhancing overall system stability and availability.
- Administered, supported, and monitored databases by proactively resolving database issues and maintaining servers.
- Provided timely resolution of critical production issues, minimizing downtime and avoiding potential revenue loss.
- Established proactive monitoring solutions that alerted administrators to potential issues before they escalated into major problems.
- Write database objects like Functions/Procedures for fast back end process and data fetching from Tableau and OBIEE.
Wise Commerce Technologies Pvt. Ltd.
Database Administrator
09.2014 - 03.2015
Job overview
- Reduced response times for critical reports by creating optimized views that aggregated high volumes of data efficiently.
- Assisted senior administrators in fine-tuning database configurations for optimal performance and reliability.
- Enforced proper index maintenance practices leading to enhanced overall query performance across various applications.
- Strengthened security measures with scheduled vulnerability assessments, patch management, and risk mitigation efforts concerning databases.
- Facilitated seamless communication between IT departments, fostering a collaborative environment for efficient problem-solving related to databases.
Appalect Learning Pvt. Ltd.
Database Administrator
06.2013 - 09.2014
Job overview
- Optimized database performance by monitoring health and implementing tuning recommendations.
- Set up and controlled user access levels across databases to protect important data.
- Built databases and table structures for web applications.
- Conducted tests to identify issues and make necessary modifications.
- Enhanced reporting capabilities by designing efficient ETL processes that improved data accuracy and completeness.
Education
RGPV UniversityBhopal
Bachelor of Engineering from Computer Science
04.2007 - 01.2011
Skills
Program & Portfolio Management
AI/ML Lifecycle Management & MLOps
LLM Deployment (eg, on GKE, AWS SageMaker, Vertex AI)
Cloud Platforms: AWS, GCP
Kubernetes
Terraform/Cloud Formation
Strategic leadership
Organizational leadership
Budgeting and financial management
Financial management
Policy implementation
Regulatory compliance
Customer service experience
Policy and procedure improvements
Staff management
Strategic planning
Documentation and reporting
Certification
AWS Certified DevOps Engineer – Professional
Timeline
Program Manager Consultant
Tata Consultancy Services
04.2018 - Current
Sr. Business Analyst
Emids Technologies Pvt. Ltd.
02.2017 - 04.2018
Tableau Developer
Infomatrix Software Pvt. Ltd.
10.2016 - 01.2017
BI Manager
Nielsen India Pvt. Ltd.
10.2015 - 09.2016
Database Administrator
Indicus Analytics (Acquired by Nielsen India Pvt.)
03.2015 - 09.2015
Database Administrator
Wise Commerce Technologies Pvt. Ltd.
09.2014 - 03.2015
Database Administrator
Appalect Learning Pvt. Ltd.
06.2013 - 09.2014
RGPV University
Bachelor of Engineering from Computer Science
04.2007 - 01.2011