Amit Kumar
Gurugram ,India
Summary
focused professional with background in operational coordination and process improvement. Capable of streamlining workflows to enhance productivity and ensure seamless project execution. Skilled in problem-solving and team collaboration to drive organisational success.
Detailed orientated individual experienced in administrative procedures. Oversees day-to-day duties with strong planning and organisation skills to delivers projects in timely manner.
Overview
1
1
Certification
Work history
Operations Coordinator Lead
Tata Consultancy Services Ltd
Delhi, India
05 2014 - Current
- Project Corridinator for Haryana Board School Education Board Bhiwani Haryana.
- Divisional Head for online Assessment Delivery.
- Operation Lead for SSC CR and MPR region .
- Regional corridinator for SSC Northren Region Office New Delhi.
- Cooridination with all stake holder TCS and SSC for all the project delicery activities.
- Managed resources with efficient allocation, scheduling and task delegation.
- Daily Analysis report interms of Exam exam venues Northren Region.
Operation Executive
Genius Consultancy Ltd
Delhi, India
04 2011 - 06 2013
- Venue readiness interms of online examination.
- Corrodination with various stake holders during the readiness.
- Customer requirements fullfillent during the project delivery.
Operation Executive
Core Integra Consulting Services Private Ltd.
Noida, India
07 2013 - 05 2014
- Worked as a City head ,Divisional head for various project delivery.
- Recruited and trained staff, fostering a skilled workforce.
- Oversaw inventory management, ensuring stock availability at all times.
- Maintained detailed records of operations, aiding transparency.
- Conducted regular reviews, identifying areas for improvement and implementing corrective measures.
- Ensured customer satisfaction with efficient handling of queries and complaints.
- Interviewed, hired and trained staff on best bar practices, maintaining highly efficient service teams.
Education
Bachor Degree In Arts - Arts
07/2003 - 07/2006
- Graduated with Arts
Standard (X) -
Standard (XII)/HSC -
Skills
- Process implementation
- Personnel resource allocation
- Project restructuring
- Logistics coordination
- Risk management
- Relationship building
- Productivity improvement specialist
- Lean methodologies
- Process improvement strategies
- High-pressure environments
- Change management
- Strategic planning
- Strategic research
Accomplishments
Operation Executive -
Third Party Payroll Work for TCS iON Project
(April 2011 - May 2014)*
- Played multiple roles:
- Venue Head
- IT Manager
- City Head
- Division Head for TCS iON Operation Exam Delivery
Project Coordinator -
Haryana Board School of Education Board Bhiwani Haryana (2 years)
- Coordinated projects effectively
- Gained experience working on TCS payroll
- Appointed as Officer for Exam Delivery
Regional Coordinator - Staff Selection Commission North Region New Delhi
- Currently managing exam delivery at customer locations
- Ensuring smooth execution of exams
Digital Glass Room Project :-
- Worked as North 3 Zonal Spoc during the pandemic
- Responsible for daily reporting and sharing updates on the assignment
- Received appreciation from the Project Manager for timely reporting and completion.
Languages
English
Intermediate
Hindi
Native
Punjabi
Beginner
Certification
- Software Development Certification in 2008 NIIT Dharmshala.
- Hardware and Basic IP, Networking Certification in 2010 ,New Delhi.
TCS Internal Certfications :-
- Process Management Cerification-2025
- Team Management - 2025
- Intermediate intellectual Property Rights-Certification- 2025
- Basic Lean Sigma E0 - 2024
- Team Skill Foundation - 2023
- IQMS For PLs Training- PM E0- 2024
- Leadership Essentials - Manging Secure delivery and Operation-2023
- Technology-Generative AI Foundation Curriculam-2023
- Agile way of working Foundation-2019
Timeline
Operations Coordinator Lead - Tata Consultancy Services Ltd
05 2014 - Current
Operation Executive - Genius Consultancy Ltd
04 2011 - 06 2013
Operation Executive - Core Integra Consulting Services Private Ltd.
07 2013 - 05 2014
Govt College Dharmshala - Bachor Degree In Arts, Arts
07/2003 - 07/2006
Govt Senior Secondary School - Standard (X),
Govt Senior Secondary School - Standard (XII)/HSC,