

Results-driven professional with a strong foundation in analytical skills and problem solving, complemented by expertise in Kaizen leadership and process mapping. Demonstrates exceptional IT proficiency and people management capabilities, ensuring efficient operations leadership and superior customer service. Adept at time management, consistently delivering projects on schedule while maintaining high standards of quality. Committed to continuous improvement and operational excellence, seeking opportunities to leverage skills in a dynamic environment.
As an Operations Manager at Keto Group Ltd, a well-established company in the hospitality industry in Westminster, I led a team of over 20 staff across two sites, Chelo and Ember, located in Maida Vale.
As a Continuous Improvement Engineer, I had the chance to administrate, implement, and facilitate changes via various tools for increasing the efficiency of different processes, from manufacturing and production to transactional office processes. This role was involved with:
Adjacency Go-to-market Strategy, University of Bath - Bath, UK, May 2023 – Aug 2023, I worked as part of a team on a project to create a go-to-market strategy for a UK-based start-up that has developed a nano-material technology for the automotive industry. This was an assessed part of my MSc course, and my responsibilities and achievements included:, Client Management with arranging regular project meetings., Data Analysis by creating a customer profile in automotive sector., Project Management to plan every step of achieving our milestones., Presenting our final presentation and handling the Q&A session.
ISO 14001:2015 and ISO 45001:2018
- Internal Auditor Training Course, by BSI
LEAN FUNDAMENTALS
- Crane Business System Fundamentals Workshop, by CBS office