Amira Fikry

As an Admissions Counselor at Qobolak Study Abroad, I specialized in supporting international students pursuing their academic aspirations abroad. Through initial consultations, I probed students' goals and matched them with fitting programs at partner institutions. I aided the preparation of application materials and offered ongoing advice. This experience augmented my interpersonal, problem-solving, and global higher education acumen considerably. My chief responsibilities included:

Recruitment Planning and Execution:

• I developed tailored recruitment strategies incorporating activities like attending exhibitions, seminars, and fairs to establish connections and communicate with prospective candidates.
• I ensured recruitment operations progressed seamlessly by adhering to prescribed protocols, facilitating efficient processing.

Student Engagement and Assistance:

• I provided comprehensive course overviews of partner university offerings to potential students via various channels including phone, email, and meetings.
• I addressed student inquiries promptly through phone, email, and WhatsApp, offering extensive help when needed.
• I reviewed applicants' qualifications and applications, evaluating eligibility and confirming all met standards.
• I followed up with students to resolve issues in applications like missing information or documents, guaranteeing a complete application process.

Team Cooperation and Leadership:

• I trained new admissions staff on workflows and practices, strengthening team expertise and productivity.
• I collaborated closely with Admissions Consultants, offering counseling and updating the Salesforce database.
• I led and coordinated both new and ongoing initiatives, overseeing team member contributions to achieve objectives.
• I served as project head for sponsored ventures, regularly updating management on developments.
• I assumed extra duties and engaged in training to back personal and team progress.
• I worked with assistant admissions, offering guidance to ensure coordination and effectiveness.
• I handled application fee payments accurately according to financial regulations.

At Mango Spice, I served as a part-time translator, utilizing my fluency in English and Arabic languages. This role enabled me to refine my translating abilities across various contexts and situations. My key responsibilities included:

• Translating diverse materials, including various documents, contracts, and internal communications, utilizing my bilingual capabilities.
• Providing interpreting services during meetings and conference calls, facilitating clear communication between parties with differing language backgrounds.

Following my children’s transition to full-time schooling, I ventured back into the workforce, opting for a voluntary position as a Class Teaching Assistant at Wolsey House Primary School in Leicester. My involvement was in a Year Three classroom, where I played a supportive role to both the educator and students.

Classroom Support and Management:

• Assisted the class teacher in supervising classroom activities, contributing to a dynamic and positive learning atmosphere.

• Engaged with students individually, in small groups, and at the class level, adapting to diverse learning needs and styles.

• Provided specialized one-on-one support to students with special educational needs, tailoring my approach to their unique requirements.

This opportunity enriched my expertise in educational practices and classroom management, deepening my commitment to nurturing the educational journey of children.

Transitioning to the Meeting Incentive Conferences and Events (MICE) department at EGYPTAIR marked a pivotal advancement in my career, enhancing my organizational and IT proficiencies. This position entrusted me with increased responsibilities, allowing me to significantly contribute to the planning and execution of diverse events and conferences, thereby enriching my professional abilities and readiness for bigger challenges.

Event and Conference Coordination:

• Managed the coordination of EGYPTAIR Airlines conferences and events, ensuring seamless execution.

• Oversaw the airline's involvement in both local and international exhibitions, enhancing brand visibility.

• Organized familiarization trips for EGYPTAIR, facilitating firsthand experiences for stakeholders.

• Liaised with media agencies to promote the EGYPTAIR brand effectively across various platforms.

Marketing and Promotion:

• Led promotional activities for the Frequent Flyer Card during exhibitions, driving engagement and loyalty.

• Contributed to marketing efforts for EGYPTAIR on national and international stages, bolstering the airline’s market presence.

• Actively participated in managing EGYPTAIR’s booth at events, fostering direct interaction with attendees.

Administrative Support:

• Executed a range of administrative tasks, supporting the overall operational efficiency of the MICE department.

Starting my career path, I embraced the position of Public Relations Specialist at EGYPTAIR Airlines, a role that established the foundation in a dynamic sector. In this capacity, I enriched my public relations skills, media relations and corporate communications , enabling engagements with a a broad spectrum of stakeholders.

Providing premier passenger services:

• Facilitated meet-and-greet services for VIP travelers at the aircraft port, ensuring a seamless transition to lounge areas and guiding them through immigration and customs protocols.
• Customized arrangements for children, seniors, and passengers with special needs, addressing their unique circumstances.
• Coordinated private limousine transfers and lodgings, including hotel and guest house bookings.
• Supplied comprehensive country primers to enhance the traveler experience.

Ensuring customer support and collaboration:

• Delivered exceptional customer service, resolving any issues or conflicts that arose, thereby upholding the airline's high standards of passenger care.
• Participated in collaborative missions with foreign airlines to broaden EGYPTAIR's service quality to a wider audience.
• Played a pivotal role in organizing significant conferences, contributing to the airline’s reputation and stakeholder engagement.