Footbal
Amir Torkiyan
IT
Tehran
Summary
Business-minded Network Administrator with more than 10 years of experience in supporting server environments. Determined and focused in managing network infrastructure and optimizing environment while reducing redundancy. Considered expert in troubleshooting complex problems and reaching innovative solutions while adhering to rules and requirements of project scope. Dynamic team player when interfacing with other staff members, vendors and end-users. Multitasking Network Administrator with background in system upgrades and hardware monitoring. Knowledgeable Network Administrator qualified to upgrade software and hardware while monitoring network performance. Enthusiastic professional with background implementing cybersecurity products, including firewalls, antivirus software and intrusion prevention systems.
Overview
21
21
years of professional experience
5
5
years of post-secondary education
Work History
Senior System Network Administrator
Airtemp (Ferroli.ir)
tehran
02.2022 - Current
- Implemented corrective plans of action for network availability and latency.
- Maintained network performance by performing network monitoring, analysis and performance tuning.
- Performed day-to-day LAN and WAN administration, maintenance and support.
- Upgraded network by conferring with vendors and developed, tested, evaluated and installed enhancements.
- Configured networks for smooth, reliable operation to meet business processes and objectives.
- Met financial requirements by submitting information for budgets and monitored expenses.
- Troubleshot network problems and escalated problems to vendor.
- Established network specifications and analyzed workflow, access, information and security requirements.
- Recommended development of plans for systems development and operations.
- Consulted with management to determine scope and priorities of projects and to discuss system capacity and equipment acquisitions.
- Managed computer operation scheduling, backup, storage and retrieval functions.
- Verified continuity of computer and telephone system services for users..
- Managed data backups and disaster recovery operations to comply with business continuity initiatives.
- Monitored system performance and responded to alerts.
- Maintained applications to keep software current with necessary software updates and upgrades.
- Planned annual budgets to fund IT projects and control spending.
- Established and monitored key performance metrics to verify consistent compliance with important networking standards.
- Administered, supported and monitored databases by proactively resolving database issues and maintaining servers.
- Implemented BI solution framework for business intelligence projects.
- Set up and controlled user access levels across databases to protect important data.
Senior Network Administrator
gsstech
tehran
07.2015 - 02.2022
- Implemented corrective plans of action for network availability and latency.
- Maintained network performance by performing network monitoring, analysis and performance tuning.
- Performed day-to-day LAN and WAN administration, maintenance and support.
- Upgraded network by conferring with vendors and developed, tested, evaluated and installed enhancements.
- Configured networks for smooth, reliable operation to meet business processes and objectives.
- Met financial requirements by submitting information for budgets and monitored expenses.
- Troubleshot network problems and escalated problems to vendor.
- Established network specifications and analyzed workflow, access, information and security requirements.
- Recommended development of plans for systems development and operations.
- Consulted with management to determine scope and priorities of projects and to discuss system capacity and equipment acquisitions.
- Managed computer operation scheduling, backup, storage and retrieval functions.
- Verified continuity of computer and telephone system services for users..
- Managed data backups and disaster recovery operations to comply with business continuity initiatives.
- Monitored system performance and responded to alerts.
- Maintained applications to keep software current with necessary software updates and upgrades.
- Planned annual budgets to fund IT projects and control spending.
- Established and monitored key performance metrics to verify consistent compliance with important networking standards.
Network Technician
Farayand
tehran
04.2014 - 07.2015
- Monitored operational and security procedures for numerous computers in network, related systems administration and maintenance protocols.
- Installed cabling, wireless routers and telephone systems for data communications networks.
- Installed patches and performed backups, system builds and image updates.
- Assessed and responded to network system alerts, prioritizing serious faults to rapidly address downtimes.
- Troubleshot hardware and software to determine and rectify network problems.
- Traveled to remote office locations to install nodes and implement client software rollouts.
- Oversaw 60 desktops in Windows domain and installed firewalls to connect and protect users.
- Ran cabling and installed data drops for new node installations.
Senior Help Desk Technician
Rayantik
tehran
03.2007 - 03.2014
- Broke down and evaluated user problems, using test scripts, personal expertise and probing questions.
- Rolled out software updates and applied server patches to thwart threats from penetrating networks.
- Patiently walked individuals through basic troubleshooting tasks.
- Configured hardware, devices and software to set up work stations for employees.
- Developed and tested new product offerings prior to release to assist development team in bug identification.
- Trained and supported end-users with software, hardware and network standards and use processes.
- Removed malware, ransomware and other threats from laptops and desktop systems.
- Activated accounts for clients interested in new services.
- Followed up with clients to verify optimal customer satisfaction following support engagement and problem resolution.
- Suggested software and hardware modifications to reduce lag time and improve overall speed.
- Installed, modified and repaired software and hardware to resolve technical issues.
Help Desk Technician
Mehr
tehran
09.2001 - 02.2007
- Patched software and installed new versions to eliminate security problems and protect data.
- Broke down and evaluated user problems, using test scripts, personal expertise and probing questions.
- Followed up with clients to verify optimal customer satisfaction following support engagement and problem resolution.
- Explained technical information in clear terms to promote better understanding for non-technical users.
- Configured hardware and granted system permissions to new employees.
- Monitored systems in operation and quickly troubleshot errors.
Education
Bachelor of Science - Computer Engineering Technology
Elm-o-farhang
Tehran 10.2001 - 10.2006
Skills
Microsoft services (AD,GPO,DFS,CA,DHCP,DNS)
Networking (implement Routing and switching with cisco and mikrotik Devices)
Virtualization (implement based on Vmware ESXI,VCENTER,VSAN,)
VOIP solution (Based on Asterisk)
Data backup and disaster recovery (Veeam Backup & Replication ))
Firewall and UTM management (Pfsense,Mikrotik,Kerio control)
Linux (Centos and Ubuntu)
Linux services (Dhcp,dns,)
Network device monitoring (Veeam one,Opmanager)
Database Administrattion (Install,configure,Backup plan,Maintenance plan ,Rplicate )
Mailserver (implement based on Microsoft exchange server )
Hosting control panel (Whm (cpanel), DirectAdmin)
Infrastructure planning
Analytical and Critical Thinking
Hardware knowledge
Servers expertise (Hp,Supermicro)
Internet Protocol Suite (TPC/IP)
SNMP monitoring
Networking protocol expertise
Datacenter network implementations
Interests
Swimming
Movie
Vacation
Nature
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Senior System Network Administrator
Airtemp (Ferroli.ir)
02.2022 - Current
Senior Network Administrator
gsstech
07.2015 - 02.2022
Network Technician
Farayand
04.2014 - 07.2015
Senior Help Desk Technician
Rayantik
03.2007 - 03.2014
Bachelor of Science - Computer Engineering Technology
Elm-o-farhang
10.2001 - 10.2006
Help Desk Technician
Mehr
09.2001 - 02.2007