Amir Mohammed
Summary
As a Senior Accounts Manager at Emunah Promotions, I managed key client accounts and led marketing campaigns while also overseeing recruitment and team leadership. I hired talent aligned with company values and fostered a collaborative, high-performance culture. By empowering my team and aligning strengths with organizational goals, I drove client satisfaction and contributed to overall growth.
Overview
4
4
years of professional experience
Work history
Customer Service Advisor
G4S
05.2024 - Current
- Manage telephone inquiries, providing accurate information with professionalism
- Communicate effectively with customers, clients and management
- Ensure compliance with data protection, confidentiality, and safeguarding policies
- Maintain accurate records and escalate issues as needed
- Work efficiently in a fast paced, target driven environment
Accounts manager
Emunah Promotions
04.2023 - 01.2024
- Led Face to Face Sales and Marketing initiatives, driving client engagement
- Recruited, trained, and managed a high-performing sales team
- Conducted crew and campaign meetings, tracking key KPIs for consistency
- Represented the company through public speaking and interviews
Client Marketing
RedSealRacing
01.2023 - 03.2023
- Conducted market research and developed targeted marketing personas
- Managed social media, email marketing, and SEO strategies to enhance brand visibility
- Created website content and analysed traffic metrics to optimize performance
Client Marketing
StressMaster
09.2021 - 12.2021
- Assisted in digital marketing strategy execution across various industries
- Conducted competitor analysis to improve brand positioning
- Developed engaging content and monitored key performance metrics
Education
Bachelor of Arts - Business and Marketing
Sheffield Hallam University
A-Levels - Business, Art & Design & Mathematics
Longley Sixth Form College
Skills
Market Research & Analytics
Strategic Communication
Project Management
Adaptability & Efficiency
Digital Marketing Expertise
Telephone etiquettes
Multitasking efficiency
Service-Oriented mindset
Salesforce platform
Effective persuasion
Knowledge of GDPR regulations
Technical product understanding
Digital marketing awareness
Salesmanship techniques
Product knowledgeability
Account management
Office 365 usage
Telephone etiquette
Email management
Customer experience
Problem-solving
Team Leadership
References
References available upon request.
Timeline
Customer Service Advisor
G4S
05.2024 - Current
Accounts manager
Emunah Promotions
04.2023 - 01.2024
Client Marketing
RedSealRacing
01.2023 - 03.2023
Client Marketing
StressMaster
09.2021 - 12.2021
Bachelor of Arts - Business and Marketing
Sheffield Hallam University
A-Levels - Business, Art & Design & Mathematics
Longley Sixth Form College
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