Amir Hafesji

• As a Team Member at Tesco Café, I was responsible for preparing and serving high-quality food and beverages while delivering excellent customer service in a fast-paced retail environment. The role combined kitchen duties with front-of-house barista responsibilities, ensuring customers received a welcoming and efficient dining experience.

• Supervising staff members during a shift

• Ordering, handling and maintaining a stable stock count • Training and managing new staff with various roles such as bar training, taking

• orders, greeting customers, dealing with difficult situations and more

• Opening and closing the restaurant, ensuring everything was done in the correct manner

• Extensive knowledge of a wide range of items with the ability to up-sell an item.

• Accurate and efficient sorting of letters and parcels by postcode or destination

• Meeting tight deadlines in a fast-paced environment, especially during peak Christmas demand

• Handling misrouted items or unusual issues quickly and effectively

• Guided and aided visitors throughout the stadium

• Upsold programmes to visitors

• Transported stock throughout the stadium