Summary
Overview
Work history
Education
Skills
Accomplishments
Interests
Technical Experience & Projects
Work Experience
Additional information
Timeline
Generic

Amir Amiri

Leeds

Summary

I am a dedicated person with a strong foundation in customer service, technology knowledge, and communication skills. As someone who has a long term interest in the idea of technology and itself, I demonstrate expertise in problem solving and teamwork through collaborative online projects and commissions. With personal projects, I am great at managing them independently while meeting deadlines, with a keen ability to adapt to new software and technologies. I also possess sales awareness from completing paid commissions, ensuring customer satisfaction by delivering work that meets expectations.

Overview

5
5
years of post-secondary education
2
2
years of professional experience

Work history

Volunteer

NHS Hospital IT Department
Bradford, West Yorkshire
2025.07 - 2025.07
  • Developed a better understanding of professional IT support by observing how technical issues are identified and resolved efficiently.
  • Gained practical experience in an IT environment and saw how technology supports the day-to-day operations of a hospital.
  • Improved my communication, responsibility, and attention to detail by working within a professional environment.
  • Explored different technologies and developed a better understanding of how they can be used to support people and organisations.
  • Adapted to a professional workplace with different responsibilities, expectations, and standards.

Volunteer

Smyths Toys Superstores
Bradford, West Yorkshire
2023.06 - 2023.07
  • Gained practical experience in retail by interacting with customers and seeing how a busy store operates.
  • Observed how staff helped customers find suitable products, giving me a better understanding of good customer service.
  • Learned how communication, organisation, and a positive attitude can make a difference in a busy workplace.
  • Completed assigned tasks responsibly while following workplace instructions and professional standards.
  • Developed a better understanding of different customer interests through exposure to technology, gaming, and entertainment products.

Education

GCSEs -

Eden Boys Leadership Academy
Bradford
2019.09 - 2024.07

Skills

  • Technical Support: Comfortable helping to identify and resolve technical issues, with a strong interest in understanding how technology works
  • Problem Solving: I regularly solve technical and development problems when creating websites and games I enjoy finding practical solutions when something does not work as expected
  • Technical Knowledge: I have developed a strong interest in computers, gaming, websites, software, and digital technology through personal projects, commissions, and independent learning
  • Customer Service: I am comfortable communicating with different people and taking the time to understand what they need before working on a project
  • Sales Awareness: Completing paid commissions has taught me how to understand customer expectations, discuss requirements, and deliver work that meets their needs
  • Organisation: I am able to manage my own projects, development work, and deadlines while balancing them with school and other responsibilities
  • Adaptability: I am comfortable learning new software, technologies, and processes when a project requires me to develop new skills
  • Teamwork: I have worked with developers and creatives within an online studio community, contributing my technical skills to shared projects and working towards common goals
  • Communication: Through online projects and commissions, I have developed experience communicating clearly with customers, developers, and other team members

Accomplishments

  • Web Development Commissions: I completed multiple paid web development commissions before 2025. This gave me experience understanding client requirements, communicating throughout projects, and delivering work to an agreed standard.
  • Game Design Commissions: Since 2025, I have completed paid game design commissions, turning customers' ideas into working digital projects while making sure the final result met their requirements.
  • Studio Development: As a former Lead Developer for Web Development, I contributed to projects that helped an online studio improve its advertising and reach a wider audience. My work supported the studio's growth and contributed to an increase in commission opportunities.
  • Independent Learning: I developed my web development skills independently over approximately one year, learning HTML and CSS through personal projects and alongside my school work. This has helped me become more confident at learning new technical skills independently and applying them to real projects.

Interests

Technology and Computing: I have a strong interest in computers, digital technology, web development, and IT. I enjoy learning how technology works and finding ways to use it to create practical and interesting projects.

Game Development: I regularly create games and interactive experiences using Roblox. This has helped me develop my creativity, problem-solving skills, and confidence with technology. I enjoy experimenting with ideas and turning them into working projects.

Web Development: I enjoy designing and developing websites using HTML and CSS. I like learning new techniques and finding ways to improve the design, functionality, and overall user experience of my projects.

Team Projects: I enjoy working with other people on online development projects. I like sharing ideas, solving problems together, and contributing my technical skills to help achieve a shared goal.

Technical Experience & Projects

Website Development: I have developed websites using HTML and CSS, building practical experience in web design and front-end development. I have worked on both personal and collaborative projects, which has helped me improve my planning, problem-solving, and attention to detail. Before 2025, I completed paid web development commissions. This gave me experience working with customers, understanding their requirements, and delivering projects to an agreed standard. I also used my web development skills to support an online studio community by creating promotional and advertising projects. Through this work, I helped improve the studio's online presence and reach a larger audience, contributing to an increase in commission opportunities.

Game Development & Design: I regularly create games and interactive projects using Roblox. I enjoy coming up with new ideas and turning them into working projects, which has helped me develop my creativity, problem-solving, game design, and project management skills. From 2025 onwards, I have completed paid game design commissions based on specific customer requirements. This has taught me how to understand what a customer wants and turn their ideas into a practical digital product. I also regularly experiment with new ideas and technical solutions to improve my projects and learn new skills.

Online Studio Community: I have worked as a Lead Developer within an online studio community, where I collaborated with other members on web development and promotional projects. I helped coordinate development work, shared my technical knowledge, and contributed to projects that supported the studio's wider goals. Working with people in different roles has helped me develop my leadership, communication, teamwork, and project management skills. I have also enjoyed using my technical skills to help improve the studio's online presence and reach more potential customers.

Work Experience

  • Smyths Toys, Volunteer Work Experience: During my one-week work experience at Smyths Toys, I gained an insight into working in a busy retail environment and how a large store operates. I observed how staff communicate with customers, help them find suitable products, and maintain a positive and professional approach. I learned how important communication, organisation, and responsibility are in a workplace. I followed instructions from staff and adapted to the expectations of a professional environment. I particularly enjoyed being around technology, gaming, and entertainment products, as these are areas that interest me personally.
  • Hospital IT Department, Volunteer Work Experience: During my one-week work experience in a hospital IT department, I gained an insight into how technology supports the day-to-day operation of a large organisation. I observed professional IT support and developed a better understanding of how technical issues are identified and resolved efficiently. The experience showed me the importance of communication, responsibility, and attention to detail when working in IT. It also strengthened my interest in technology and helped me understand how IT skills can be used to support people and organisations in a professional environment.

Additional information

  • Available for part-time work.
  • Strong interest in technology, computers, gaming, and digital products.
  • Comfortable learning new systems and software.
  • Experienced working independently and as part of an online development team.
  • Keen to develop customer service and retail experience.

Timeline

Volunteer

NHS Hospital IT Department
2025.07 - 2025.07

Volunteer

Smyths Toys Superstores
2023.06 - 2023.07

GCSEs -

Eden Boys Leadership Academy
2019.09 - 2024.07
Amir Amiri